Acronis Cyber Protect Cloud 2026: Benefits, Features & Pricing

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Overview
User Interface
Popular Alternatives
Popular Comparisons
Pricing and Plans
Features
Integrations
User Reviews

Overview

Acronis Cyber Protect Cloud

4.1

(77)

Pricing

Pricing available upon request

About Acronis Cyber Protect Cloud

Acronis Cyber Protect Cloud is a single platform for MSPs that combines backup, cybersecurity, endpoint management and automation. It brings data protection, threat prevention, detection and response, disaster recovery, email security, RMM and more into one system with one agent and one console.

The platform is built for multitenant environments and helps reduce tool sprawl, alert noise and manual work. AI-based detection and automation improve response times and lower operational effort.

Flexible licensing models (per GB, per workload and solution based) let service providers match services to customer needs and control costs.

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Acronis Cyber Protect Cloud User Interface

Popular Acronis Cyber Protect Cloud Alternatives

Main Product

Acronis Cyber Protect Cloud

4.1

(77)

Ratings Breakdown

4.09Ease of use
4.0Value for money
3.62Customer support
4.23Functionality

Pricing

Available upon request

Get Price

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Pricing

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Syncro

4.6

(147)

Ratings Breakdown

4.56Ease of use
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Pricing

Starting at $129.00 per month

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Acronis Cyber Protect Cloud Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Acronis Cyber Protect Cloud

Pricing available upon request

Plan includes:

Corporate Whitelist
Forensic Mode
Remote Device Wipe
Safe Recovery of the Backups
Scan Backups for Malware

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Acronis Cyber Protect Cloud Features

Popular features found in IT Management
Access Controls/Permissions
Capacity Management
Compliance Management
Incident Management
Issue Auditing
License Management
Maintenance Scheduling
Remote Access/Control
Server Monitoring
Ticket Management
More features of Acronis Cyber Protect Cloud
Activity Dashboard
AI/Machine Learning
Alerts/Notifications
Anti Virus
API
Approval Process Control
Automatic Patch Deployment
Automatic Scans
Backup and Recovery
Behavioral Analytics
Behavior Tracking
Configuration Management
Customization
Dashboard
Endpoint Management
Endpoint Protection
Monitoring
Network Security
Network Wide Management
Password Management
Patch Management
Patch Prioritization
Patch Testing
Real-Time Monitoring
Remote Monitoring & Management
Reporting/Analytics
Risk Alerts
Risk Assessment
Scheduling
Secure Data Storage
Security Tools
Third-Party Integrations
Threat Response
Vulnerability Scanning
Whitelisting/Blacklisting

Acronis Cyber Protect Cloud Integrations

Autotask PSA

WHMCS

Microsoft Azure

cPanel & WHM

Plesk

CloudBlue

See all 23 integrations

Acronis Cyber Protect Cloud User Reviews

Overall Rating

4.1

Ratings Breakdown

42%

39%

10%

Secondary Ratings

Ease of Use

4.1

Value for money

4.0

Customer support

3.6

Functionality

4.2

Derek I.

Verified reviewer

Information Technology and Services

Self-Employed

Used daily for more than 2 years

Review source

Reviewed October 2018

3-2-1 Backup is not optional for self-employed

I have Acronis installed on 5 devices: 2 smartphones, 1 desktop, and 2 laptops. which is perfect for me, my business, and personal backups. great product for self-employed!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Acronis has always been an industry standard with imaging and ease of use. I have been using a version of the product since 2005! Software has a small footprint, easy to install, easy to use, and it just works.

Cons:

Pricing over the years has varied, and when the Acronis Cloud product first came out, it was unlimited storage, and the following year, it was discontinued and storage costs drove the pricing. I get it about storage, but also dislike the fact that I have to maintain the software, storage, files ect versus the set-it-and-forget-it capability I had gotten used to.

Dan G.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2019

The partner of ours that drives the most growth

Disaster recovery, ransomware protection, and sleep at night.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Acronis delivers backup and disaster recovery services that span from simple local backups, to encrypted, virtualizable backups both locally and to the cloud. Support is very good. Acronis comes out with new disaster recovery solutions that are affordable for our clients fairly regularly. Backup and disaster recovery, through Acronis, has driven quite a bit of growth over the past several years.

Cons:

The website requires a lot of clicks, but over time I've seen vast improvements to the web portal.

Reasons for switching to Acronis Cyber Protect Cloud

Shadowprotect was too expensive for our clients, and required too much configuration

James M.

Verified reviewer

Internet

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2022

No longer fit for purpose

Initially it was great but the service is no longer fit for purpose. Support is non existent and the product doesn't work.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The solution used to be great but over the last year or two the service has got steadily worse.

Cons:

We were using the service to backup servers, Microsoft 365 and desktop machines. The Acronis agent made two virtual servers unable to boot. The support was non existent and we spent a week diagnosing and working out the cause was the agent software. In this time we also tried to restore one of the servers but this also failed so we have moved away from Acronis as the solution can't be relied on in an emergency.It takes days for the support team to respond to tickets and when you have a server down as a result of their product this is not acceptable. They never solved the issue with the agent, didn't even get close in the 2+ weeks of back and forth with the support team which amounted to 4 or 5 responses in that time.

Vendor Response

Hello and thank you for providing your feedback. Your experience stands out to us as both the quality of Acronis support and products is among the things on which we pride ourselves. Would you clarify whether you received direct support from Acronis or from a 3rd-party? If direct – please provide the number of your Acronis Support ticket so that we can review with the team's directors.

Replied January 2023

Amar Y.

Verified reviewer

Retail

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed March 2022

Best product for Data Backup and Recovery

Great experience with Acronid cloud

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to deployment and use with server for backup and recovery purposes

Cons:

Internet bandwidth uses for backup over cloud

Luke K.

Verified reviewer

Used daily for less than 2 years

Review source

Reviewed December 2017

Acronis Cloud backup has been easy to configure, and a great product for our MSP customers!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Acronis has been easy to configure and reliable for offsite backup solution. The ability to integrate with RMM solutions has been greatly beneficial for our company and the companies we support. The reliability of the offsite backups, ease of restoration, and consistency of backups make this product one of the top on our list.

Cons:

Could use a little more direct customer support. Perhaps additional methods of initial seeding, but otherwise the product is pretty solid.

David P.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed February 2019

Scaleable cloud backup solution

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The interface is unfussy and easy to install on clients. Offers lots of flexibility in backup schedules and destinations. The restore process is very simple and effective.

Cons:

Can be pricey depending on circumstances.

Chris L.

Verified reviewer

Computer Software

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed March 2018

We use Acronis in a small branch office.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to setup and use. The administrative interface is intuitive and did not require significant admin training. Backup have been fast and reliable.

Cons:

There were differences between the cloud and on-prem software options. We did not find the cloud option would scale to our larger offices.

Patrick B.

Verified reviewer

Used weekly for less than 2 years

Review source

Reviewed December 2017

Used Acronis for multiple clients. Works as expected.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, ability to ignore bad sectors for cloning drives, etc. Also allows for restore of file level backups

Cons:

Inability to ignore bad sectors for clone activities. Only during backup operations. This has caused some headaches.

Jennifer Y.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for free trial

Review source

Reviewed January 2019

Affordable and effective for small businesses

Ratings Breakdown

Ease of use

Functionality

Pros:

Acronis is a very stable backup system with encrypted backups that runs overnight. The dashboard is sleek and easy to find a backup. Acronis alerts you via email if it runs into any problems. It's amazing to not have to manually do the backups. Overall, a very effective product!

Cons:

We have only tried the free trial at this time! Very happy with the results.