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ConnectWise Cybersecurity Management

Overview
Reviews

ConnectWise Cybersecurity Management 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

ConnectWise Cybersecurity Management
ConnectWise Cybersecurity Management
4.5
(13)

Pricing

Pricing available upon request

About ConnectWise Cybersecurity Management

What is ConnectWise Cybersecurity Management?

ConnectWise Cybersecurity Management software and support solutions help MSPs protect their clients’ critical business assets. From 24/7 threat detection monitoring, incident response, and security risk assessment tools, ConnectWise Cybersecurity Management solutions remove the complexity associated with building an MSP-powered cybersecurity stack and lower the costs of 24/7 monitoring support staff.

Best For:
Whether starting from scratch or expanding services to an existing cybersecurity practice, ConnectWise solutions are purpose-built for MSPs/TSPs seeking to launch quickly and deliver outstanding client security outcomes and value.

ConnectWise Cybersecurity Management Screenshots

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ConnectWise Cybersecurity Management Pricing and Plans

Free Trial
Free Version

Basic

Pricing available upon request

No plan information available

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    ConnectWise Cybersecurity Management Features

    • Popular features found in ITSM
      Access Controls/Permissions
      Activity Tracking
      Alerts/Escalation
      Alerts/Notifications
      Configuration Management
      Contract/License Management
      Knowledge Base Management
      Release Management
      Service Catalog
      Service Level Agreement (SLA) Management
      Support Ticket Management
    • More features of ConnectWise Cybersecurity Management
      Automatic Backup
      Backup and Recovery
      Behavioral Analytics
      Chat/Messaging
      Disaster Recovery
      Endpoint Protection
      Event Logs
      Help Desk Management
      Incident Management
      Issue Management
      IT Asset Tracking
      Monitoring
      Performance Metrics
      Real-Time Monitoring
      Real-Time Reporting
      Remote Access/Control
      Remote Monitoring & Management
      Risk Alerts
      Risk Assessment
      Self Service Portal
      Server Monitoring
      Status Tracking
      Support Ticket Tracking
      Third-Party Integrations
      Threat Response
      Vulnerability Management

    ConnectWise Cybersecurity Management Integrations

    Autotask PSA
    Autotask PSA
    PROMYS
    PROMYS
    LogMeIn Rescue
    LogMeIn Rescue
    ConnectWise PSA
    ConnectWise PSA
    Accelo
    Accelo
    OpenText Core Endpoint Protection​
    OpenText Core Endpoint Protection​

    ConnectWise Cybersecurity Management User Reviews

    Overall Rating

    4.5

    Ratings Breakdown

    5

    69%

    4

    15%

    3

    8%

    2

    8%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.1

    Value for money

    4.2

    Customer support

    4.1

    Functionality

    4.5

    Girish's profile

    Girish P.

    Verified reviewer

    Financial Services

    201-500 employees

    Used daily for less than 2 years

    Review source

    Reviewed August 2022

    Best to segment vs cost

    5

    It has been good for last 2 years of usage no complains.

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    4
    Customer support
    5
    Functionality
    icon
    Pros:
    Cost is good and deployment time is good.
    Cons:
    Details collected in the post incident report is less as compared to other tools.

    Read More

    WB

    Wayne B.

    Verified reviewer

    Information Technology and Services

    501-1000 employees

    Used daily for less than 12 months

    Review source

    Reviewed February 2021

    CW Fortify is an awesome product

    5

    Overall security for our customers has greatly increased and given them and us a sense of relief that their security is where it needs to be to remain secure in this day and age of attacks.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The product is very user friendly, not hard to navigate throughout the dashboard and the level of protection is provides is amazing for us and our customers. The SOC team is very helpful and always willing to work with me and teach me what I do not know.
    Cons:
    Integration was not difficult at all. There are some minor changes that are specific to me about the dashboard like when I click on scope then click another icon on the left I have to go back and choose scope again as it will not stay. The widgets are ok but nothing that draws my attention. Also, the reporting aspect is lacking, each report seems to be lacking information and it does not always show what you want. I would like a more customizable report feature.

    Reasons for switching to ConnectWise Cybersecurity Management

    Needed something better and more robust for us and our customers.

    Read More

    JG

    James G.

    Verified reviewer

    Information Technology and Services

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed February 2021

    Connectwise Fortify

    2

    We have it in place for many clients now but plan to migrate to a different platform.

    Ratings Breakdown

    2
    Ease of use
    2
    Functionality
    icon
    Pros:
    I thought the $1M "guarantee" was a great selling point, but it's NEVER going to be paid because it's impossible to meet the requirements. In order for it to be paid, every device on the network must be patched to the most current OS, and every device with S1 must be patched to the most current version, which is impossible because S1 does not automatically update (this is LUDICROUS). We are planning to migrate all of our customers to a different platform.
    Cons:
    As mentioned above, the $1M "guarantee" is a farce. The fact that S1 does not automatically update, like EVERY OTHER AV PRODUCT IN THE WORLD, is ridiculous. That means that we have to MANUALLY update S1 if/when we get a notification from SOC. In addition, the "rollback" feature interferes with any VSS based backup system - and has caused machines to slow to a crawl unless we disable rollback, which (again) means that the so-called guarantee will never be paid.

    Reasons for choosing ConnectWise Cybersecurity Management

    It was recommended by Continuum. Since ConnectWise has purchase Continuum, our sales support has been horrid - our sales rep will not return any calls. We have lost confidence in the platform all together. I would never recommend Fortify nor ConnectWise to any of my peers under these circumstances. This is a shame - we've been a Continuum customer for over 13 years.

    Read More

    WW

    Wayne W.

    Verified reviewer

    Information Technology and Services

    2-10 employees

    Used monthly for less than 2 years

    Review source

    Reviewed February 2021

    ConnectWise Fortify is an excellent product

    5

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The ease of use and the stability of the software. Very much up to date.
    Cons:
    At this time the only negative is the SOC is not fully in the USA. For us the compliance part we need to have the SOC monitored from within the USA and all employees of the SOC need to be US citizens.

    Reasons for choosing ConnectWise Cybersecurity Management

    We have been using Continuum for years and transitioned over to ConnectWise.

    Read More

    CK

    Corey K.

    Verified reviewer

    Information Technology and Services

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed February 2021

    a Must Have if you are an MSP

    5

    Support and business contacts are awesome. They have a monthly review to ensure we are using the tool properly and we are getting the best bang for our buck. This is invaluable.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The ability to have SOC support you and integrations into our tools are priceless.
    Cons:
    Lack of full control but that is ok because you have a SOC and other yees to do the heavy lifting.. Had to change our mindset for wanting to have control.

    Reasons for choosing ConnectWise Cybersecurity Management

    Relationship and quality of the product.

    Read More

    JH

    Joaquin H.

    Verified reviewer

    Information Technology and Services

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed February 2021

    EDR review

    4

    Still mixed feelings as we had a ransomware attack that was not detected nor blocked on 2018, but since then all seems to be fine.

    Ratings Breakdown

    4
    Ease of use
    3
    Value for money
    4
    Customer support
    3
    Functionality
    icon
    Pros:
    The integration with an actual SOC team, which some times can talk and coordinate with Continuum SOC team for server or BDR tasks
    Cons:
    Integration issues with Continuum Recover for sever years now

    Read More

    HM

    Howard M.

    Verified reviewer

    Information Technology and Services

    11-50 employees

    Used daily for less than 2 years

    Review source

    Reviewed February 2021

    In the world today, this solution is a MUST

    5

    In a world where cybersecurity is front of mind for just about every company out there, it's imperative to be proactive in providing the necessary tools to ensure the business can continue operating.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    4
    Customer support
    5
    Functionality
    icon
    Pros:
    Most of the suite is very easy to deploy, use and manage. It has helped us avert multiple crises.
    Cons:
    The SIEM solution has improved over the past year, but the previous integration was not as useful as we would have liked and did not provide the necessary visibility.

    Read More

    DP

    DOC P.

    Verified reviewer

    Computer & Network Security

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed February 2021

    We user Sentinel One , part of fortify

    3

    Ratings Breakdown

    3
    Ease of use
    3
    Value for money
    3
    Customer support
    4
    Functionality
    icon
    Pros:
    It catches things based on behavior of a program
    Cons:
    we have to many false positives, especially at one client site

    Reasons for choosing ConnectWise Cybersecurity Management

    At that point in time it seemed to be the best option.

    Read More

    AI

    Aiman I.

    Verified reviewer

    Computer Networking

    11-50 employees

    Used daily for less than 2 years

    Review source

    Reviewed February 2021

    Fortify is pretty good

    5

    Great product, need better training and better support

    Ratings Breakdown

    3
    Ease of use
    3
    Value for money
    2
    Customer support
    5
    Functionality
    icon
    Pros:
    Its very effective and reliable, works really well,
    Cons:
    Support and implementation support is hard to deal with

    Reasons for switching to ConnectWise Cybersecurity Management

    single pane of glass with cw

    Read More

    EK

    Elliot K.

    Verified reviewer

    Computer Networking

    51-200 employees

    Used daily for less than 2 years

    Review source

    Reviewed February 2021

    Great Product

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Functionality
    icon
    Pros:
    Very intuitive and easy to integrate. Support for the product has been spot on.
    Cons:
    Some of the configuration items are not easily configurable but support is available to assist.

    Read More

    Showing 1 - 10 of 13 Reviews
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