KIX 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

KIX

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Pricing

Starting at €33.00 per month

About KIX

KIX is an open source service management solution designed for IT service management (ITSM) and technical customer service teams. The software caters to organizations across industries, from small businesses to large enterprises in the public and private sectors. KIX is available in three versions to suit different needs.

KIX Start is the free open source option, offering core service management functionality like ticketing, asset management, knowledge base, and reporting. KIX Pro is the full-featured professional ITSM edition with advanced capabilities for mature ITSM processes. Key features of KIX include flexible, customizable workflows aligned with ITIL best practices, a self-service portal for end users, Kanban boards for Agile development, and native integrations with complementary tools. The software is highly scalable to grow with organizations. KIX also provides tailored solutions for specific industries such as logistics, healthcare, education, and more.

KIX Screenshots

KIX Pricing and Plans

Starting price: €33.00 per month

Free Trial

Free Version

KIX Cloud

€33.00

per user, per month

Plan includes:

Ticket System
Asset Management
Knowledge Management

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KIX Features

Popular features found in ITSM
Access Controls/Permissions
Activity Tracking
Alerts/Escalation
Alerts/Notifications
Configuration Management
Contract/License Management
Knowledge Base Management
Release Management
Service Catalog
Service Level Agreement (SLA) Management
Support Ticket Management
More features of KIX
Activity Dashboard
API
Approval Process Control
Asset Lifecycle Management
Asset Tracking
Audit Management
Availability Management
Capacity Management
Change Management
Client Portal
CRM
Customer Portal
Customer Support
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard Creation
Drag & Drop
Email Management
Help Desk Management
Incident Management
Inventory Management
IT Asset Management
Mobile App
Monitoring
Prioritization
Problem Management
Project Management
Reporting & Statistics
Self Service Portal
Support Ticket Tracking
Task Management
Third-Party Integrations
Ticket Management
Workflow Management