SMSGlobal 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

SMSGlobal

4.5

(23)

Pricing

Starting at $39.00 per month

About SMSGlobal

SMSGlobal is a cloud-based SMS marketing software designed to help businesses streamline customer interactions through automated text messages. With its online messaging platform, MXT, professionals can send individual/bulk SMS to targeted recipients, generate delivery reports and access customers' details from the database.

Administrators can use the dashboard to import contact lists, schedule marketing campaigns and receive notifications about incoming messages. It allows organizations to customize the web portal and embed opt-in forms across business websites. Additionally, customers can respond to received messages and managers can verify and secure confidential information via one-time password (OTP) or two-factor authentication.

SMSGlobal facilitates integration with various third-party applications such as BigCommerce, Zoho CRM, LEAP, YesBookit, Marketo and more. Pricing is available on monthly subscriptions and support is extended via phone, FAQs, documentation and other online measures.

SMSGlobal Screenshots

SMSGlobal Pricing and Plans

Starting price: $39.00 per month

Free Trial

Free Version

Basic

$39.00

per user, per month

No plan information available

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SMSGlobal Features

Popular features found in SMS Marketing
2-Way Messaging
Campaign Planning
Campaign Scheduling
Communication Management
Contact Management
Engagement Tracking
Message Personalization
Mobile Coupons
Reporting/Analytics
Scheduled Messaging
Shortcodes
More features of SMSGlobal
Activity Dashboard
Alerts/Notifications
API
Automated Responses
Campaign Management
Chat/Messaging
Contact Database
CRM
Customizable Branding
Customizable Templates
Data Import/Export
Mass Texting
Mobile Alerts
Polls/Voting
Reporting & Statistics
SMS Marketing
SMS Messaging
Text-to-Win
Third-Party Integrations

SMSGlobal Integrations

BigCommerce

LEAP

Joomla

Marketo Engage

LawMaster

Adobe Experience Manager

See all 9 integrations

SMSGlobal User Reviews

Overall Rating

4.5

Ratings Breakdown

74%

13%

Secondary Ratings

Ease of Use

4.5

Value for money

4.0

Customer support

4.3

Functionality

4.1

USMAN ZAFAR M.

Verified reviewer

Education Management

51-200 employees

Used weekly for less than 12 months

Review source

Reviewed October 2021

One of the best cloud sms marketing - Digital Marketing Tool

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I'm very excited to share my opinion or comment about SmsGlobal. It's a very nice tool to reach your audience and get sales or you can do any type of marketing with SmsGlobal. This sms gateway has a great features like, bulk sms, dedicated virtual numbers, MXT Sms gateway, One time passwords etc. You can send bulk sms to your audience with in a couple of minutes, you can send and receive sms using gmail, outlook etc, you can bring sms functionality to your favorite applications and softwares, send custom text messages to your audience, and can also set sms campaigns for your audience with a lot of features offered by SmsGlobal. We are using this platform for our educational institutions also and it's best and fast for our purposes. The best thing is that they are offering sms templates, you can use easily according to your need. SmsGlobal is also offering free trial for their customers, you can check the taste of the platform but the thing is they have very low rates for your campaigns they are offering bulk sms rates, you will be happy with the pricing packages. One can easily set campaigns for any business and there is no headache, it's very simple interface anyone can easily use this tool. We are a lot happy with such a nice platform called SmsGlobal. Thank you SmsGlobal team and the officials, you are really offering great servicesfor your customers.

Cons:

According to our experience, we are not facing any problem using SmsGlobal platform. They are really offering a fast and great services. We are achieving great results according to our needs. Again, Thank you SmsGlobal team.

Derek G.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for more than 2 years

Reviewed July 2020

SMSGlobal's SMS Service

SMSGlobal allows us to notify people of emergencies in the quickest time. People are willing to pay for this. Without it we wouldn't have a business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We send emergency alerts to people in the areas affected. We were given the specifics of the API and built it into our online system. It works well, and recently SMSGlobal showed us how to send batches of SMSs which has sped thing up!

Cons:

We sometimes have an error when a batch of SMS messages have been sent. We don't get told what the issue is. Any message that is sent costs us - whether the message arrives or not.

Reasons for choosing SMSGlobal

It was cheaper per SMS, and the API was simpler.

Reasons for switching to SMSGlobal

Texta had issues with sending SMS messages to people who had changed providers, but kept their original number. Texta were unable to resolve this and so we moved to SMSGlobal.

Amiruddin A.

Verified reviewer

Furniture

201-500 employees

Used daily for less than 12 months

Review source

Reviewed February 2024

Worst SMS service provider in UAE

We are using their service for OTP but their delivery rate is worst and their customer service team literally ignore you when you will try to reach out to them. They just receive the call and put aside. I tried this more than 10 times but no response. If you will send an email in emergency, they will reply after 2 days.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nothing actually. Worst Service Provider in UAE

Cons:

-Worst customer service in UAE. -Most of the time the OTP failed to deliver

Richard Q.

Verified reviewer

Leisure, Travel & Tourism

201-500 employees

Used other for less than 2 years

Review source

Reviewed June 2020

Outstanding customer care

My overall experience with SMS Global has been excellent. There are two factors that set them apart for us as a Business: 1. The very competitive pricing. A number of rival firms have tried to present their products to us and they don't seem to be able to come anywhere near SMS Global in terms of unit pricing in GCC markets. 2. and this is the most significant factor: The customer service and account management has been fantastic. [SENSITIVE CONTENT HIDDEN] have been incredibly supportive, helpful and flexible. They are always available to advise and offer tips for campaigns as well as ensuring that we are always compliant with local legislation across all of our markets. I cannot speak highly enough of the way our relationship has been managed.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is easy to use and quick to run with.

Cons:

No issues with the tool at all. I find it does it's job well.

Reasons for choosing SMSGlobal

Again, the commercials, and the fact that I could regularly speak face to face with a locally-based customer support team, who really know and understand SMS in the Middle East.

Verified

Reviewer

Information Technology and Services

201-500 employees

Used weekly for more than 2 years

Reviewed July 2020

Good value email to SMS functionality for broadcast messaging

Following up users to complete activities on business systems like timesheeting is difficult if you do it via email which is already congested. SMS is a great reminder mechanism and it is personal to the user as opposed to a broadcast email.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Good value for money email to SMS functionality that can be used by any application to broadcast messages to our users. No lock in contracts, just pay for what you consume.

Cons:

Would be great if you could brand the FROM field on broadcasts for different messages. Currently supports on label.

Daniel H.

Verified reviewer

Veterinary

2-10 employees

Used daily for less than 2 years

Review source

Reviewed February 2020

Does what is needed

It does what is needed and it works well but could have much better dashboard

Ratings Breakdown

Ease of use

Functionality

Pros:

It allowed delayed sms to be sent when needed for appointment reminders. It has a basic dashboard to see what is scheduled and sent previously

Cons:

Dashboard could be better as when looking for scheduled sms it's very long winded if it's not scheduled in the next few days. No api to get this data either.

Meta M.

Information Technology and Services

Self-Employed

Used daily for less than 2 years

Review source

Reviewed August 2022

SMSGlobal SMS API not working as advertised!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

They offered cheap price but I found out the service they provide actually doesn't work.

Cons:

Their service doesn't work as advertised, it says message delivered, but the messages are never delivered, this is the case for SMS going to Africa. SMSGlobal is aware of this issue, but they will not issue any refund or reply to any requests for refund.

Vendor Response

Thank you for your feedback. We are always looking at ways to improve our global coverage better and welcome any feedback sent directly to support@smsglobal.com - Andre Alexopoulos COO

Replied August 2022

Cindy N.

Verified reviewer

Education Management

10000+ employees

Used weekly for more than 2 years

Review source

Reviewed June 2020

SMS Global review - TAFE Digital

I have been dealing with [SENSITIVE CONTENT HIDDEN] and have found her to be very accommodating and extra helpful when I need help. Thank you [SENSITIVE CONTENT HIDDEN] for always understanding and looking into my sometimes complex queries.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

easy transferring of monies to sub accounts

Cons:

Yes when you go to search a sub account and you have so many off them, it doesn't sort in Alphabetical order, you can view page one then page 2 will be different if you access any other feature within the account, is a little annoying but other than that great!

Benjamin A.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 12 months

Reviewed July 2020

Great SMS platform and API

Good, I'm using them to verify phone numbers though sending a SMS validation number

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, and ease of integration with the API

Cons:

Can't go further back than 3 months in the outgoing SMS report, that's a bit annoying.

Reasons for switching to SMSGlobal

Pricing and reliability

Ahmad A.

Verified reviewer

Information Technology and Services

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed June 2020

Astonishing service

through the last few years I have used multiple SMS Marketing services and software from multiple providers , and by far SMS Global did provide the best service and prices , their team is extremely helpful and supportive . SMS Global had provided us with a service level beyond our expectations .

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- After sales service - Technical support - Value for money

Cons:

their prices are average . however they provide you the best value for your money .

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