SMTP 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

SMTP

3.5

(8)

Pricing

Starting at $25.00 per month

About SMTP

SMTP.com is a platform that caters to all your transactional, email relay and email delivery needs for a very affordable price. With over 22 years of experience, SMTP.com is regarded as one of the most trusted senders in the industry by ISPs. Based in Canada, SMTP.com has offices in the USA, England and Ukraine.

SMTP.com is incredibly easy to set up. It can be integrated seamlessly into your current business system. If you need to migrate from another provider, SMTP.com makes it effortless. Customers love it as it is a lot less complicated than similar services like Amazon SES. A high delivery rate and data protection for inboxes make SMTP.com one of the best SMTP service providers in the industry.

SMTP Screenshots

SMTP Pricing and Plans

Starting price: $25.00 per month

Free Trial

Free Version

ESSENTIAL

$25.00

flat rate, per month

Plan includes:

Shared IP
Email Relay API
Reliable Expert Support
Detailed Reporting
Reputation defender (add on)

STARTER

$80.00

flat rate, per month

Plan includes:

Dedicated IP
Email Relay API
Reliable Expert Support
Detailed Reporting
Reputation defender (add on)

GROWTH

$300.00

flat rate, per month

Plan includes:

Dedicated IP
Email Relay API
Reliable Expert Support
Detailed Reporting
Reputation defender (add on)

BUSINESS

$500.00

flat rate, per month

Plan includes:

Dedicated IP
Email Relay API
Reliable Expert Support
Detailed Reporting
Reputation defender (add on)

SMTP Features

Popular features found in Transactional Email
API
Autoresponders
Event Triggered Actions
Simple Mail Transfer Protocol (SMTP)
More features of SMTP
Activity Tracking
Campaign Scheduling
Click Tracking
Email Distribution
Email Management
Email Marketing
Geolocation
List Management
Real-Time Data
Reporting/Analytics

SMTP Integrations

Wufoo

Google Forms

Google Docs

Gmail

Airtable

Trello

See all 11 integrations

SMTP User Reviews

Overall Rating

3.5

Ratings Breakdown

38%

25%

13%

25%

Secondary Ratings

Ease of Use

3.5

Value for money

3.1

Customer support

2.8

Functionality

3.8

Have you used SMTP and would like to share your experience with others?

Albert H.

Verified reviewer

Information Technology and Services

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed January 2024

Great service to ensure your emails get sent

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Excellent delivery rate for website and web application emails. Excellent documentation for API and resources.

Cons:

No free plan to try out. Need to have knowledge in IT for development to set things up.

Vendor Response

Hi Albert, Thank you for your outstanding review of SMTP.com. It's wonderful to hear that you are enjoying our service. We look forwarding to working with you for years to come. All the best, The SMTP Team

Replied June 2024

eva k.

Verified reviewer

Computer Software

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2023

smtp outils de connexion d'api et de mail pro

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

smtp outils de connexion d'api et de mail pro, analyse de data

Cons:

pas d'inconvénients dans l'utilisation de smtp

Jitesh H.

Verified reviewer

Information Technology and Services

2-10 employees

Used monthly for less than 2 years

Review source

Reviewed August 2024

Be careful of autorenewal trap!

So the renewal kicks in automatically. No email is sent that renewal will kick in. You are expected to remember that there is 30 days notification required. So the payment is taken, I then cancel, realise I do not use this service. SMPT says because you did not give us 30 days notice we will charge you for a whole year. I have canceled as not using it! SMPT enjoy 11 months of my money when I'm not even using it!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The service is good when you have need of it. But they trap you with autorenewal.

Cons:

Poor service if you want to leave SMTP. Just just cite you did not give 30 days notice. Go elsewhere.

Vendor Response

Hi Jitesh, thank you for providing this feedback and I'm sorry to hear that this was your experience with SMTP. As per our Terms and Conditions, our standard subscription-based service plans will automatically renew, however, we will definitely take your feedback onboard regarding providing notification of this. We have issued you a refund for the 11 months of unused services and a member of our Support Team will be in touch to confirm this and any other assistance you need offboarding the platform. Should you have any further questions, please don't hesitate to reach out to us on support@smtp.com. Thank you, The SMTP Team.

Replied August 2024

Bhagya M.

Verified reviewer

Publishing

2-10 employees

Used daily for less than 2 years

Review source

Reviewed February 2023

Good and Affordable service

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

If you are looking for good and affordable service, then you are at the right place compare to other operator, they daily change the shared IP's, so that you can get good deliverability to inbox.

Cons:

Currently do not face any issue otherwise i might have updated

Vendor Response

Hi Bhagya, Thank you for your outstanding review of SMTP.com. It's wonderful to hear that you are enjoying our service. We look forwarding to working with you for years to come. All the best, The SMTP Team

Replied March 2023

Lukasz A.

Verified reviewer

Information Technology and Services

Self-Employed

Used weekly for less than 6 months

Review source

Reviewed April 2023

Good but not perfect

Deliverability is really quite good - and this is always number one for me. However, if someone has a limited budget, they probably will find other services on the market with similar parameters for a lower price (or better services for the same price). I did just that.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

SMTP.com is a solid brand, a mature company with a stable position. Its biggest advantages are definitely good email deliverability (although not perfect).

Cons:

The amount of features is as expected, but setup is not so easy. The interface is often confusing and somewhat dated. It's worth to do something with it, dear SMTP.com :)

Jon D.

Verified reviewer

Media Production

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed June 2024

Does not work - Wasted Money

Customer service was bad. Implementation was difficult. Cost is expensive. Delivery is not reliable.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

absolutely nothing. waste of my time and money.

Cons:

I was with this company for almost a year and all of my emails went into junk folders. I have other emails with other providers and the success rate was so much better. I never sent out more than 50 emails a week, so it was ridiculous that SMTP servers were sending my emails to junk. When I asked for guidance, their help team said I should address my emails with "Mr. or Mrs.". That's how clueless this company is. Americans don't use that salutation.

Vendor Response

Hi Jon, Thank you for your feedback; we are sorry to hear that you had a negative experience with us. Regarding your concerns with delivery, our Support and Deliverability Team are trained in all industry best practices to ensure that all senders have the opportunity for optimal delivery should industry guidance be followed. At SMTP, we are dedicated to helping our senders reach the inbox, so if you ever wish to try us again, please do not hesitate to contact us. Thank you, The SMTP.com Team

Replied June 2024

Verified

Reviewer

Program Development

Self-Employed

Used weekly for less than 2 years

Review source

Reviewed March 2023

Difficulty Cancelling Service with SMTP.com

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The setup process was straightforward, and the monthly subscription fee is reasonable for the service provided.

Cons:

Canceling your SMTP.com subscription can be challenging. You can't cancel through the portal or email

Vendor Response

Hi, Thank you for taking the time to leave us a review, your feedback is extremely valuable to us and it will allow us to optimize our SaaS for our customers moving forward. I am also sorry to hear you have cancelled your subscription, if you have any other feedback you'd like to share, or we can help at all to get you back on-board, please let me know. All the best, The SMTP Team

Replied March 2023

Ashok K.

Verified reviewer

Marketing and Advertising

2-10 employees

Used monthly for less than 6 months

Review source

Reviewed June 2022

Good but Costly Service

If your business depends more on the transactions emails with huge customer base then I would recommend SMTP

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

SMTP is an good service with high deliverability for the transitional emails. They also provide the sandbox for the students and startups. As the have an high security measure for the account holders, it help to keep our sending server clean

Cons:

Seems too costly in comparison with any other email relay service providers

Showing 1 - 8 of 8 Reviews