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Starnik

Overview

Starnik 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

Starnik
Starnik
5.0
(8)

Pricing

Starting at $1.00 per month

About Starnik

OUR PROMISE
Starnik is on a mission to make utility operations effortless. With more than 20 years of industry experience and over $4 billion transacted annually on our platform, we promise that you’ll be blown away how our cloud-based utility billing software can help your organization run better and more efficiently than ever!

Starnik consolidates all of your business operations into one unified solution. Say goodbye to piles of paper and endless user accounts, multiple software vendors, integrations, and say hello to the one utility management solution that makes your operations effortless. Access Starnik software anywhere, at any time. In the office, at home, or on-the-go you’re always connected.

We’ve spent years perfecting methods to rapidly transition your business to our utility management solution. Automations through Auto-bots eliminates most manual processes.

Billing & Customer Information System (CIS) and associated technologies are one of the most important and significant investments for utility operators. CIS software should continue to innovate and improve your business for years to come.

At Starnik, we offer a single platform that comb...

ines billing, customer service, payments, collections, reporting, meter data management, workforce management, customer engagement solutions, inventory & asset management, customer communication tools and much more and that works in real time. We provide full real time payment solutions (StarnikPay). Ask for a demo today.

Starnik Screenshots

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Starnik Pricing and Plans

Starting price: $1.00 per month
Free Trial
Free Version

Basic

$1.00

per month

No plan information available

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    Starnik Features

    • Popular features found in Utility Billing
      Customer Management
      Meter Data Management
      Non-Metered Billing
      Online Payments
      Payment Collection
      Penalty/Cut-Off Processing
      Rate Management
      Reporting & Statistics
      Self Service Portal
      Transaction History
      Work Order Management
    • More features of Starnik
      ACH Payment Processing
      Automatic Backup
      Billing & Invoicing
      Customizable Reports
      Forecasting
      For Electricity
      For Natural Gas
      For Trash
      For Water
      Inventory Management
      Metered Billing
      Monitoring
      Recurring/Subscription Billing
      Workforce Management

    Starnik User Reviews

    Overall Rating

    5.0

    Ratings Breakdown

    5

    100%

    4

    0%

    3

    0%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    5.0

    Value for money

    5.0

    Customer support

    5.0

    Functionality

    5.0

    Have you used Starnik and would like to share your experience with others?

    JL

    Jessica L.

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed June 2016

    FIVE STAR Features & Benefits

    5

    Since 2009, Starnik has evolved their platform to continually create ways to save time, money and hassle for their clients. Starnik's approach to new release updates insures that I am staying ahead of my peers and maximizing every minute of the day- allowing me to focus on other important issues we face daily. Their live customer service team creates the rapid response that I can then pass onto my clients - no frustrating maze of phone prompts - no we will get back to you in three to five business days- just clear, concise help when you need it the most.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The software is complete, rigorous, customizable and adaptable in a way that I can approach other markets with confidence. Put simply, I do not have to concern myself on whether or not "we can provide a unique billing service" the solution is generally already there, waiting for me to utilize the feature.
    Cons:
    Initially, the software was heavily layered. Over the last several years, the program has become easier to navigate and find what I am looking for with ease.

    Read More

    JF

    Joey F.

    Utilities

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed December 2016

    Excellent Software

    5

    I have been using Starnik Systems as my software provider here at Metro Metering Solutions Inc for over 4 years. The customer service has been excellent. The software has been a great value to my company and has helped us become a top utility sub meter billing provider in Atlanta Georgia.

    Ratings Breakdown

    5
    Ease of use
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Customer Service has been great and the ability to integrate the software with our customers.
    Cons:
    None

    Vendor Response

    Thank you Joey!

    Replied December 2016

    Read More

    LR

    Liliana R.

    Government Administration

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed June 2016

    Starnik survey 2016

    5

    I've been using Starnik for the pass 3 years and it's easy to work with and very helpful in keeping the City of Calexico up to date.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Starnik staff are very helpful, great customer service, friendly, reliable and efficient
    Cons:
    None

    Read More

    AH

    Amber H.

    Used unspecified for unspecified

    Review source

    Reviewed May 2016

    Best Utility Software Available

    5

    My company has been using this software since 2012 to operate utility billing services for our clients. My experience with this software and the team behind it is nothing but positive. The customer service is impeccable! Anytime you need assistance with ANYTHING, the support team is there to assist. Their response time and urgency to resolve any issue is at the highest quality. One big factor for our business to operate effectively is using a software that functions 100% of the time without interruption. In the years we have been using this software, there is not one single time the software was buggy or was not functioning. This software can do so much more than just utility billing services and has allowed our company to expand our client base in ways we could not imagine.

    Ratings Breakdown

    5
    Ease of use
    5
    Customer support

    Read More

    EE

    Elyse E.

    Used unspecified for unspecified

    Review source

    Reviewed May 2016

    Starnik has been a great asset to us!

    5

    Southern Utility Billing Services has been using Starnik for 3 years. They have enabled us to expedite our water billing process for 26,000 units a month. Starnik has also created custom billing reports for us that help make it easier to keep track of our billing and usage history. Starnik has great customer service and they have knowledgeable technicians that are very helpful. The software is user friendly and if you need help learning the system they are always just a phone call away and willing to help you. Starnik is very professional, calls you by name, and makes your issue a priority. I would definitely recommend Starnik to other utility billing companies!!

    Ratings Breakdown

    5
    Ease of use
    5
    Customer support

    Vendor Response

    Thank you so much Elyse!! We appreciate your review in Capterra. Thank you again.

    Replied May 2016

    Read More

    SF

    Sue F.

    Used unspecified for unspecified

    Review source

    Reviewed May 2016

    MADE ME LOOK LIKE A ROCK STAR!

    5

    The old antiquated system we were using made my job a nightmare. This product provided ease of use, outstanding reports and made my job so much easier. I love it. The most amazing thing is weekly updates and the staff are the most helpful, patient and knowledgeable. If I have suggestion, they listen and take the lead not just on my suggestion, but making the product Better! Don't ask me to change, EVER.

    Ratings Breakdown

    5
    Ease of use
    5
    Customer support

    Vendor Response

    Thank you very much Sue!!! We at Starnik appreciate your review at Capterra. Thank you again.

    Replied May 2016

    Read More

    JD

    Jennifer D.

    Used unspecified for unspecified

    Review source

    Reviewed May 2016

    Great Software

    5

    The software was easy to learn and its easy to use. This software can do anything when it comes to utility billing and convergent billing. The invoices are easy to read. You can choose from a large number of invoice templates. There is always someone to help when you call and customer support is always friendly and knowledgeable.

    Ratings Breakdown

    5
    Ease of use
    5
    Customer support

    Vendor Response

    Thank you Jennifer for your review. We at Starnik appreciate it very much. Starnik

    Replied May 2016

    Read More

    jm

    jennifer m.

    Used unspecified for unspecified

    Review source

    Reviewed May 2016

    Been using for approximately 8 years, very pleased!

    5

    excellent team/staff that works WITH you!

    Ratings Breakdown

    5
    Ease of use
    5
    Customer support

    Read More

    Showing 1 - 8 of 8 Reviews

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