Flex Catering 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Flex Catering

5.0

(10)

Pricing

Starting at $350.00 per month

About Flex Catering

Flex Catering is a web-based food and catering management software with an amazing online ordering website. Flex helps businesses increase revenue and save time on operation.

Suitable for companies of all sizes, the solution organizes orders, products, customers, production and dispatch.

Flex integrates to POS system and local delivery services.

Key features of Flex Catering include online ordering, invoicing, event management, quote generation, menu management, payment processing, cost management and order tracking. It facilitates integration with third-party application such as QuickBooks, Xero, Stripe, Square, PayPal, Eway, Deputy, Mailchimp and more.

Flex Catering Screenshots

Flex Catering Pricing and Plans

Starting price: $350.00 per month

Free Trial

Free Version

Basic

$350.00

flat rate, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Flex Catering Features

Popular features found in Food Delivery
Delivery Tracking
Dispatch Management
Inventory Management
Kitchen/Menu Management
Loyalty Program
Mobile Access
Order Management
Reporting/Analytics
Routing
More features of Flex Catering
Access Control
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Automated Scheduling
Banquet Management
Billing & Invoicing
Booking Management
Calendar Management
Calendar Sync
Communication Management
Contact Database
Contact Management
Contract/License Management
Cost Management
Credit Card Processing
CRM
Customer Database
Customer History
Customer Management
Customizable Branding
Customizable Reports
Customizable Templates
Data Import/Export
Discount Management
Document Management
Drag & Drop
Electronic Payments
Electronic Signature
Email Templates
Employee Management
Event Calendar
Event Management
Event Scheduling
Facility Management
Financial Analysis
Food & Beverage Management
Food Delivery Dispatching
For Catering Businesses
For Restaurants
Geographic Maps
Gift Card Management
Historical Reporting
Interactive Reports
Inventory Tracking
Invoice Management
Lead Capture
Live Tracking
Location Tracking
Mobile Alerts
Mobile App
Multi-Facility
Multi-Location
Online Ordering
Order Entry
Order Processing
Order Tracking
Payment Processing
Point of Sale (POS)
Promotions Management
Proposal Generation
Quotes/Estimates
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Recipe Management
Recurring Orders
Reminders
Reporting & Statistics
Reservations Management
Role-Based Permissions
Room Block Management
Room Booking
Route Management
Sales Management
Sales Reports
Self Service Portal
SMS Messaging
Staff Management
Status Tracking
Supplier Management
Surveys & Feedback
Task Management
Third-Party Integrations
User Management
Venue Management
Waitstaff Management
Website Management
Weddings/Parties

Flex Catering Integrations

MYOB Business

QuickBooks Online Advanced

Mailchimp

Google Calendar

Xero

Deputy

See all 11 integrations

Flex Catering User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

4.8

Value for money

4.8

Customer support

5.0

Functionality

4.9

Jeremy G.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 2 years

Review source

Reviewed July 2020

Enabled us to scalably grow

It's been a great tool implemented by a strong team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Flex Catering has powered a step change in our catering business. It’s improved our efficiency by automating things we were doing manually and given us the ability to scale our business. As a café growing it’s catering business, we found Flex Catering to suit our needs perfectly. Functionality is broad and well thought through – improvements are released regularly. The team was very supportive through the startup phase and have always been prompt and thorough in responding to our support requests and questions. Reports and production functionality is excellent. They effectively setup our website as an ecommerce site with the software as the framework. They managed all the domain setup for us and gave us good guidance on SEO optimisation. We reviewed and trialled other platforms and Flex Catering was a mile ahead. Integrates with Google Calendar and

Cons:

Responsive design for mobile could be better but it is on the roadmap so could have improved since writing this review.

Amy A.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for less than 12 months

Review source

Reviewed July 2024

Transformed Kitchen Operations from Chaos to Calm

After a lot of research I am very happy I chose this software - there are always new features and developments being added.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software is incredibly well tailored to suit delivered catering businesses. There are so many features which are unique to this industry and it makes handling our corporate orders simple and accurate keeping our customers happy. With our previous software supplier we had to use offline spreadsheets to manage stock, costs and margins. Now all of this is linked directly to our menu set up. This has saved us so much time and allows our operations to run very smoothly. The production plans and reports are clear for our staff - they receive their paperwork and hardly have to even ask questions anymore! Everything is quiet and organised in our kitchen.

Cons:

Please make font size bigger on reports.

Reasons for choosing Flex Catering

Far more flexible allowing us to automate reports and create a business which can operate without the owner.

Reasons for switching to Flex Catering

It covered more of the end to end process of running my business. From taking the customer order through production, stock delivery and invoicing

Innez T.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 6 months

Review source

Reviewed March 2022

Excellent product, we love Flex Catering!

Flex Catering have excellent customer service and have been very helpful with both the changeover and onboarding of our company. Their tickets system ensures any questions or problems are solved quickly and easily. Highly Recommend!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Order tracking, CRM, products, integration with Xero, and eCommerce website have been a game-changer for our business.

Cons:

It is easy for users to double up on adding products, and takes some training to get up to speed on this area.

Reasons for choosing Flex Catering

Price, service, different functionality.

Reasons for switching to Flex Catering

We needed integration with Xero as well as a company that was more suited for Australian businesses

Phillip P.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 6 months

Review source

Reviewed June 2025

Excellent service

Great, great price, great customer service, the uploading by flex was seamless, a very good experience especially with [sensitive content hidden]

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The service is second to none, send an email and you will receive a link to a video explanation, if not [sensitive content hidden] and his team have fixed things for me

Cons:

There are some improvements I would make, but it’s not really a problem when you learn and accept these minor flaws

Reasons for choosing Flex Catering

Foodstorm no longer available in Australia

Scott S.

Verified reviewer

Food & Beverages

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2023

Best catering software on the market

Over the first year of using flex our business grew very quickly as it makes ordering very simple for customers

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Flex is easy to use, highly customisable, has excellent reporting capabilities and can be automated for most admin tasks

Cons:

Any issues we had with flex were fixed by the Flex team.

Reasons for choosing Flex Catering

Price

Beth G.

Verified reviewer

Food & Beverages

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2023

Great Catering Software

Flex Catering software works so well for our company. We find it extremely easy to update our menus and content pages and Flex are great at implementing new features. Our customers also comment on how easy our site is to navigate and place orders

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use and customizable for our business needs

Cons:

Sometimes when are features are updated they have not been tested correctly and we have errors.

Joe C.

Verified reviewer

Food & Beverages

11-50 employees

Used daily for less than 6 months

Review source

Reviewed December 2019

Revolutionised our catering company

To begin with we have had to overhaul how our company works, which is always a lot of work. From order input, to kitchen production, to invoicing - we have had to change how we work. The team at Flex have been incredibly patient and helpful in allowing us the time to do that while lending a hand whenever needed. Now we are up and running fully with the website, we are amazed with how well it has all worked and the positive response from our customers is overwhelming. I believe this is the first step in revolutionising our catering company and will only make our business more successful in the future!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Flex Catering has taken two/three manual processes that our team used to perform every day and almost completely automated them. By allowing our customers to order through our new E-Commerce website, we have cut out any errors in order input and then to have those orders push straight into MYOB for invoicing is just amazing! On top of that, when we have had any questions or issues arise the Flex Catering team have been able to answer/fix them immediately which gives us great peace of mind.

Cons:

We have had to change some of our internal processes and customer pricing to fit how Flex Catering works. This has created extra work for us and some customer dissatisfaction, but overall customers are incredibly happy with the new way of working.

Peter B.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 2 years

Review source

Reviewed August 2019

Flex Catering has changed our business lives!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Flex Catering allows me to create a broad range of production breakdowns and reports, that makes kitchen production a whole lot easier. The ordering process is easy and optimised. Customer service responds to all your queries quickly. It also reduces the risk of making mistakes since orders can be booked directly by our clients online, so it minimised the need to enter orders manually.

Cons:

Would be good to think about a Flex Catering mobile app, since we are often on the move, it would help us access our information while away from our desk.

PJ P.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 6 months

Review source

Reviewed August 2020

5 Star Review

Since we've started transitioning from software we've used for 12 years, Flex Catering will far surpass what we were using. The support - even though we're in the US, is still very prompt, helpful and supportive no matter what we need or ask of them.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

If a 10 was available, I'd use that. This is a GREAT product, super user friendly, GREAT customer support. Fast, accurate and very dynamic.

Cons:

There is nothing we don't like about it. It's just perfect.

Reasons for choosing Flex Catering

Ease of use, speed, straightforward screens, and great customer support

Reasons for switching to Flex Catering

BlueLink stop supporting us

Lauren H.

Verified reviewer

Food Production

51-200 employees

Used daily for less than 6 months

Review source

Reviewed November 2019

Excellent Support and Service

Excellent customer service, never too busy to explain things personally and in detail for us. Has helped us realise a goal of selling products online in a pain-free way!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Simple, easy to use software - especially if you have wordpress experience - and customisable for our needs.

Cons:

Only that you can't jump between products as you're editing them, you have to go back to the menu which is slow.

Reasons for choosing Flex Catering

Personal recommendation.

Showing 1 - 10 of 10 Reviews