Voximplant Platform 2026: Benefits, Features & Pricing
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- Overview
- Pricing and Plans
- Features
- User Reviews
Overview
Pricing
Pricing available upon request
About Voximplant Platform
Voximplant Platform is a full-featured cloud communications platform as a service that enables organizations in industries such as banking, retail, classifieds and logistics to create and deliver innovative customer communications using voice, video and text messages. Features include phone network connectivity in 58 countries, push notifications, predictive dialing, text-to-speech conversion, voicemail detection and call queueing within a low-touch serverless environment and no-code development options. The platform includes a variety of integration options for existing telephony systems, web, and mobile.
Voximplant offers automated call distribution functionality which lets contact centers route incoming calls to suitable and available agents. Marketers can create outbound calling campaigns and conduct phone surveys to collect feedback from customers. Operators can also view caller profiles and record calls for further analysis and reporting.
Voximplant offers integration with third-party customer relationship management (CRM) systems, helping agents access customer details from a centralized platform. The solution is offered on monthly subscriptions and usage basis. Support...
is provided via phone, documentation and online measures.Voximplant Platform Screenshots
Voximplant Platform Pricing and Plans
Basic
Pricing available upon request
No plan information available
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Voximplant Platform Features
- Features of Voximplant PlatformAccess Controls/PermissionsActivity DashboardActivity TrackingAlerts/NotificationsAPIAudio/Video ConferencingCall Center ManagementCaller IDCall MonitoringCall RecordingCall RoutingCall TrackingCall TransferChat/MessagingChat TranscriptCode DevelopmentCommunication ManagementComputer Telephony IntegrationContact ManagementCustomizable ReportsDrag & DropGroup MessagingInteraction TrackingIVRLive ChatMeeting ManagementMulti-Channel CommunicationMulti-LanguageMulti-User CollaborationReal-Time MonitoringReal-Time ReportingReporting/AnalyticsReporting & StatisticsScreen SharingSingle Sign OnSMS MarketingSMS MessagingTask ManagementThird-Party IntegrationsTwo-Way Audio & VideoUnified CommunicationsVideo Call RecordingVideo ConferencingVirtual VoicemailVoice Mail
Voximplant Platform User Reviews
Overall Rating
5.0
Ratings Breakdown
5
100%
4
0%
3
0%
2
0%
1
0%
Secondary Ratings
Ease of Use
4.8
Value for money
4.5
Customer support
5.0
Functionality
4.8
Have you used Voximplant Platform and would like to share your experience with others?
Jorge T.
Verified reviewer
Information Technology and Services
501-1000 employees
Used daily for less than 6 months
Reviewed February 2023
Excelente aplicación y servicio
5
Desde el arranque de la pandemia, nuestro servicio de telefonía tenía un resago tecnológico. Con Voximplant, hemos podido conectar nuestra herramienta colaborativa con la telefonía. Nos ayudaron a recuperar el servicio como lo conociamos y le dimos un plus.
Ratings Breakdown
Reasons for choosing Voximplant Platform
Pudimos diseñar la solución a nuestras necesidades actuales con la posibilidad de crecer en un futuro
Reasons for switching to Voximplant Platform
Ya no se adaptaba a las necesidades de la empresa.
Read More
Francisco B.
Verified reviewer
Market Research
2-10 employees
Used monthly for less than 12 months
Review sourceReviewed February 2023
Herramienta completa y amigable
5
Excelente! La mejor herramienta para hacer encuestas por teléfono.
Ratings Breakdown
Reasons for choosing Voximplant Platform
Porque es más amigable y precios muy competitivos
Reasons for switching to Voximplant Platform
Porque es más amigable y no requiere codigo.
Read More
Paco S.
Verified reviewer
Food & Beverages
501-1000 employees
Used monthly for less than 12 months
Reviewed March 2023
Muy buena opción para implementar nuevas soluciones
5
estamos innovando en soluciones de atención a nuestros clientes
Ratings Breakdown
Reasons for choosing Voximplant Platform
más cercanía y atención personalizada
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Javier L.
Verified reviewer
Internet
2-10 employees
Used daily for free trial
Reviewed February 2023
Gran herramienta para automatizar procesos de atención a clientes
5
El equipo asignado a mi cuenta ha sido excepcional, dando seguimiento puntual a los requerimientos y dudas en general.
Ratings Breakdown
Reasons for switching to Voximplant Platform
Para mejorar el servicio y liberar cargas de trabajo
Read More
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