What is RealPage used for?

RealPage optimizes rent prices, streamlines leasing work for property managers and landlords, and manages accounting and maintenance. RealPage helps landlords screen tenants with credit history and background checks, create customizable rental templates, pro-rate rent calculations, analyze occupancy trends, and complete work order requests.

Does RealPage use AI?

Yes, according to their website, RealPage uses AI to screen residents and their future rent-pay performance. RealPage’s use of AI leverages a rental history database of over 30 million lease outcome records to deliver a predictive score. Analyzing a potential resident’s likelihood to pay rent reduces evictions and delinquencies, helping property owners maintain full occupancy.

Is RealPage easy to use?

Software Advice reviews give RealPage a rating of 4.1 out of 5 stars for ease of use with customers mentioning robust integrations, easy-to-customize visual dashboards, and bulk actions that make it easy to get work done quickly. Some reviewers also find it easy to navigate and more user-friendly than other property management software.

How much does RealPage cost?

RealPage’s pricing is based on a per-square-foot basis with two different plans: 1. Office & Retail Assets: Starts at $12.50 per month per 10,000 square feet and offers property management, accounting, budgeting, service request, and purchasing features. ; Industrial Assets: Starts at $7.30 per month per 10,000 square feet and includes portfolio management, tenant payments, exponential reporting, invoicing, and job costing features.

Updated May 13, 2025 at 5:24 AM

RealPage 2026: Benefits, Features & Pricing

Written by Eduardo Garcia

Content Analyst

Edited by Lindsay Page

Editor

Wondering if RealPage is right for your organization?

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On this page

Our Summary
Pricing and Plans
Features
Integrations
Key Sentiments
User Reviews
Frequently Asked Questions

Our Summary

RealPage

4.0

(126)

Pros:

Ease of learning
Property management

Cons:

Poor customer service
High costs

Pricing

Pricing available upon request

What is RealPage:

RealPage is a property management software that consolidates online leases, maintenance order requests, documentation, tenant screening, facility reservations, property inspections, and lead management. RealPage brings together accounting, sales and marketing, and operations for property managers in one platform.

Why we like RealPage:

Among the best rental property management software and apartment management software, RealPage provides users with rent tracking, financial management, and payment processing tools that reviewers praise. Reviews also highlight the real-time data analytics that help set rent prices based on the local market.

Who should use RealPage:

Ideal for small businesses with two to 10 employees, RealPage works best for multifamily properties, student housing, homeowner associations, and commercial properties. It also offers a resident self-service portal for maintenance tickets, renewal notifications, and billing.

RealPage Screenshots

RealPage Overview

RealPage is a cloud-based property management solution suitable for businesses of any size. Key features include accounting, budgeting, facilities maintenance, purchasing, document management and reporting.

RealPage enables users to organize and store electronic records and other digital compliance documents as well as automate service requests and manage asset conditions. The solution includes customizable features, reminders, functions, forms and standard reports.

RealPage also offers a resident portal that features automatic notifications, lease renewal and mai...

RealPage Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Contact for Pricing

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Our Analysis of RealPage's Pricing Plans

We've explored RealPage's commercial property management pricing to help you understand which plan aligns best with your operational needs and portfolio scale. RealPage offers a flexible, usage-based pricing model tailored to different asset types, with a focus on scalability and comprehensive feature sets. Their pricing is structured per square foot, rather than per user, making it especially attractive for property managers overseeing larg...

e portfolios. **Office & Retail Assets plan** **Price:** $12.50 per month, per 10,000 square feet This plan is designed for commercial office and retail property managers who need robust tools to manage leases, tenants, and financials across multiple properties. **Pros:** - **Unlimited users and leases:** No cap on the number of users or leases, which supports growing teams and portfolios. - **Comprehensive core features:** Includes property and corporate accounting, budgeting, service requests, and purchasing. - **Scalable pricing:** Charges are based on square footage, not user count, making it cost-effective for large teams. **Cons:** - **Square footage-based pricing:** May be less economical for smaller properties or portfolios with high-value but low-square-footage assets. - **Additional modules cost extra:** Features like tenant payments, exponential reporting, and fixed asset management are not included by default. **Industrial Assets Plan** **Price:** $7.30 per month, per 10,000 square feet Tailored for industrial property managers, this plan offers similar core functionalities at a lower rate, reflecting the typically larger square footage and different operational needs of industrial assets. **Pros:** - **Lower cost per square foot:** More affordable for large-scale industrial properties. Same core features as Office & Retail plan: Includes accounting, budgeting, and service request management. - **Unlimited scalability:** Supports unlimited users, leases, and properties. **Cons:** - **Feature parity may vary:** While core features are included, some advanced modules still require additional fees. - **Not tailored for mixed-use portfolios:** May require combining with other plans or modules for mixed asset types. **Optional add-on modules (available for both plans)** RealPage offers a suite of optional modules that can be added to either plan for enhanced functionality: - Portfolio Management - Tenant Payments - Exponential Reporting - Fixed Assets & Job Costing - Commercial Invoice Processing - P-Cards - Tenant Portal with Payments These modules allow users to customize their platform based on specific operational needs. **Conclusion** RealPage’s pricing model is built for flexibility and scale, making it a strong choice for commercial property managers with diverse and growing portfolios. For office and retail managers: The $12.50 per month per 10,000 square feet plan offers a robust set of tools with unlimited scalability. **For industrial property managers:** The $7.30 per month, per 10,000 square feet plan provides a cost-effective solution with the same core capabilities. **For those needing advanced analytics or tenant engagement tools:** Optional modules allow for tailored functionality, though they come at an additional cost. Ultimately, RealPage’s pricing structure supports a modular, scalable approach to commercial property management, allowing users to pay for what they need while maintaining access to a powerful core platform.

Compare Pricing

Compare pricing across our most frequently recommended Real Estate Property Management products.

Software options

Starting price*

User rating

Buildium

$62.00 per month

4.48(2171 reviews)

171

recommendations

Yardi Breeze

$1.00 per month

4.22(327 reviews)

153

recommendations

INFO-Tracker

$289.00

4.50(1 reviews)

recommendations

SimplifyEm

$40.00 per month

4.06(130 reviews)

recommendations

DoorLoop

$69.00 per month

4.84(702 reviews)

recommendations

*Defined as the price above any available free plan

RealPage Features

Drawn from insights across 126 verified reviews, we've outlined RealPage's best and worst rated features and how they stack up against the average rating.

RealPage's score

Category average

RealPage's Best Rated Features

Rent Tracking

4.06

4.29 category average

Lease Management

4.0

3.93 category average

Financial Management

3.91

4.14 category average

RealPage's Worst Rated Features

Maintenance Management

2.78

3.78 category average

Tenant Tracking

2.83

4.24 category average

Billing & Invoicing

3.45

3.74 category average

Popular features found in Real Estate Property Management
Communication Management
Contact Management
Contract/License Management
Credit Check
Document Management
Electronic Payments
Insurance Management
Lease Management
Payment Processing
Rent Tracking
Tax Management
Work Order Management
More features of RealPage
Accounting
Accounts Payable
Accounts Receivable
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Background Screening
Bank Reconciliation
Billing & Invoicing
Budgeting/Forecasting
Client Management
Commercial Properties
Compliance Management
Dashboard
Data Import/Export
Digital Signature
Document Storage
Electronic Signature
Expense Tracking
Faculty/Staff Management
Financial Management
Financial Reporting
Forecasting
For Property Managers
For Real Estate
For Small Businesses
General Ledger
Inspection Management
Invoice Processing
Late Fee Calculation
Lead Management
Lease Tracking
Maintenance Management
Maintenance Scheduling
Marketing Management
Mobile App
Multi-Location
Occupancy Management
Online Payments
Overdue Payments
Owner Portal
Portfolio Management
Price Optimization
Property Database
Property Management
Purchase Order Management
Recurring/Subscription Billing
Remote Access/Control
Rent Collection
Reporting/Analytics
Reporting & Statistics
Role-Based Permissions
Search/Filter
Service Request Management
Task Management
Tenant Management
Tenant Portal
Tenant Screening
Tenant Tracking
Third-Party Integrations
Transaction History
Transaction Management
Utility Billing
Vacancy Management
Vendor Management
Virtual Tour
Web-based Deployment
Website Management
Workflow Management

RealPage Integrations

Based on 126 verified reviews, we've identified products most frequently integrated with RealPage.

Entrata

Integration rated 4.3 from 3 reviews

Docusign

Integration rated 5.0 from 2 reviews

Knock CRM

Integration rated 4.0 from 2 reviews

Yardi Voyager

Integration rated 4.5 from 2 reviews

Happy Property

RealPage Key Sentiments

We analyzed 126 verified reviews for RealPage to find out what actual users really think.

Most Positive Sentiments

Learning ease

71% Positive

12% Neutral

18% Negative

Users find RealPage intuitive and easy to learn, with many noting a quick learning curve that helps them become proficient swiftly. They appreciate the ease of navigation—especially the ability to switch between tabs without backtracking—and the help center, which offers useful guidance. Reviewers also mention that the software is simple to teach, making onboarding new users smooth and accessible.

Property management

54% Positive

33% Neutral

13% Negative

Users find RealPage's property management software highly effective for managing multifamily properties. They value the integration with other programs, which simplifies daily, weekly, and monthly tasks. Additionally, users highlight the software's comprehensive solutions that support onsite teams and management companies.

Report generation

45% Positive

38% Neutral

17% Negative

Users appreciate the extensive report generation capabilities in RealPage, which help manage residential properties effectively. They find the custom reporting and report accessibility features beneficial for productivity. However, some users face challenges with report export functionality and complex report writing, indicating an area for improvement.

Least Positive Sentiments

Leasing management

22% Positive

48% Neutral

30% Negative

Users find module accessibility in RealPage's leasing management useful for looking up accounts and printing leases. However, they encounter difficulties with lease renewals and the integration of leasing and rent portals. Some users also mention that the lease management system is not very user-friendly.

Task completion

39% Positive

28% Neutral

33% Negative

Users express concerns about the multiple sites and accounts required to complete everyday tasks in RealPage. They find the inability to go back after finalizing the end of the month problematic. Additionally, the search functionality is often described as inadequate, making it difficult to find necessary information.

RealPage User Reviews

Overall Rating

4.0

Ratings Breakdown

40%

33%

18%

Secondary Ratings

Ease of Use

4.1

Value for money

3.7

Customer support

3.7

Functionality

4.0

Carol Ann B.

Verified reviewer

Real Estate

51-200 employees

Used daily for more than 2 years

Review source

Reviewed December 2025

Easy peasy

Previously 5

Bill page is user friendly. Although it always has been, again I will assume that continued use and makes things even easier

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Not sure if it is easier to navigate or if i have just gotten better at navigating. I guess it's like most things the more you use it the easier it is

Cons:

I don't really have any dislike. As property managers we are programmed to acclimate ourselves with various programs.

Joe G.

Verified reviewer

Real Estate

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed December 2024

RealPage is a B+

It doesn't take long to learn any of the RealPage software. I have used OneSite and OnSite for their property management software. I also used AIRM and Yieldstar for daily pricing. Once you spend a few weeks working with their products, they are very easy to use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It was user-friendly and they were constantly updating the application to improve their product.

Cons:

Although I love that they are constantly trying to improve, constant changes were kind of irritating. I wish they would at least have calls or short videos to walk through the changes they made.

Reasons for switching to RealPage

The company I was with wanted to save some money.

Brenda H.

Verified reviewer

Construction

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2018

Designed very well and easy to use

Ratings Breakdown

Ease of use

Value for money

Customer support

Previously 3

Functionality

Pros:

I like you have a report for everything and very easy to generate. The accounting ledger is very simple to understand. Highly recommend it.

Cons:

Software is great but in my experience customer service could be a bit faster on their response time, and when needing to enter a ticket for service.

Clarice L.

Verified reviewer

Medical Practice

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed January 2026

It could work better.

It could be an overall value for your money with the right tweaks from the software builder instead of paying more for things.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I liked most about RealPage was security, customer support, performance and speed, tenant management, and small business use.

Cons:

What I liked least about RealPage was the property management portion of the software that was implemented.

Bryan H.

Verified reviewer

Real Estate

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed December 2025

RealPage provides Options

My experience over the last 20 years has been great. They have continued to develop and improve their products for their customers and the industry.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

RealPage provides an entire suite of products for a property management company to utilize to manage the properties, which can streamline processes and reduce overall training and increase adoption of products.

Cons:

At times, responses can be slow or the expectations of implementation time frames are not communicated appropriately.

Reasons for choosing RealPage

More options and the selection of different integrations

MariAnne T.

Verified reviewer

Real Estate

2-10 employees

Used daily for more than 2 years

Review source

Reviewed April 2021

Expensive and missing some expected features

15 years ago it was good for the times, not so much today. There are better options.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Relatively easy to use, offers a decent amount of canned training data, great if you are not accustomed to robust reports and customization

Cons:

This software should be capable of texting all tenants at a property simultaneously, but you cannot. The canned reports are lacking and you have to pay extra for the reports you really want if you are already familiar with what software should provide. Customer service is terrible and time consuming; they bounce you around to foreigners that seem unfamiliar with the software. The price is too high and the a la carte pricing is pitched as a positive but it is not. You have to have a relatively high unit count to even use their software.

Reasons for choosing RealPage

ownership of the data was not an option with Yardi

Rebecca T.

Verified reviewer

Real Estate

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed August 2025

RealPage Real Good

I really like that the software was able to offer so many options to make managing a property more efficient. Not needing to go to multiple sites for assistance is definitely something that we all need.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use. I had never used it before and it was very easy to learn. The customer service was great. THe products offered like document storage, integrated resident portal, compliance all great to have in one place

Cons:

Using their compliance department was difficult. They seemed to be following from prompts and not well versed in actual property management laws and affordable housing.

Gloria H.

Verified reviewer

Real Estate

11-50 employees

Used daily for less than 2 years

Review source

Reviewed October 2025

A Decent Industry Standard for Unit Pricing, But Needs Improvement

It's alright! It syncs with our other systems and website for pricing but it feels a bit clunky to use overall.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I use the LRO "lease rent options" portion of RealPage for our daily unit pricing. I like how it synthesizes the unit prices and details and is always accurate with our Yardi system. I like that you can look at the detailed breakdown prices with different lease lengths!

Cons:

The pricing is not always accurate, and it does not have accurate square footage for each unit. It is a bit slow and refreshes and signs me out frequently. I am unsure of what a lot of the main screen means, even after a year of using it.

Tina W.

Verified reviewer

Real Estate

51-200 employees

Used daily for more than 2 years

Review source

Reviewed December 2025

Love this software

Overall, I have had a great experience and could highly recommend this software to others. 10/10 way to go!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the ease of use. It was an easy platform to learn and I am all about making my life easier. Highly recommend

Cons:

There are time the software didn’t sync right away with the other software we use, so I would like it to work a little faster

Angelica P.

Verified reviewer

Real Estate

51-200 employees

Used daily for less than 2 years

Review source

Reviewed May 2025

Realpage Review

Overall, my experience with real page was okay. I think it could be better in terms of what determines the price going up. But it was efficient and very easy to use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I loved how easy it was to pull reports and get a daily pricing. It also filtered the apartments currently available really well.

Cons:

Pricing would skyrocket or fluctuate so often it was annoying. One day a unit could go up by $500 depending on how many units have been leased.

Showing 1 - 10 of 126 Reviews

See All Reviews

RealPage FAQs

What is RealPage used for?
RealPage optimizes rent prices, streamlines leasing work for property managers and landlords, and manages accounting and maintenance. RealPage helps landlords screen tenants with credit history and background checks, create customizable rental templates, pro-rate rent calculations, analyze occupancy trends, and complete work order requests.
Does RealPage use AI?
Yes, according to their website, RealPage uses AI to screen residents and their future rent-pay performance. RealPage’s use of AI leverages a rental history database of over 30 million lease outcome records to deliver a predictive score. Analyzing a potential resident’s likelihood to pay rent reduces evictions and delinquencies, helping property owners maintain full occupancy.
Is RealPage easy to use?
Software Advice reviews give RealPage a rating of 4.1 out of 5 stars for ease of use with customers mentioning robust integrations, easy-to-customize visual dashboards, and bulk actions that make it easy to get work done quickly. Some reviewers also find it easy to navigate and more user-friendly than other property management software.
How much does RealPage cost?
RealPage’s pricing is based on a per-square-foot basis with two different plans: 1. Office & Retail Assets: Starts at $12.50 per month per 10,000 square feet and offers property management, accounting, budgeting, service request, and purchasing features. ; Industrial Assets: Starts at $7.30 per month per 10,000 square feet and includes portfolio management, tenant payments, exponential reporting, invoicing, and job costing features.