SMMware 2026: Benefits, Features & Pricing

SMMware has been fine. I think there are ways it could be helped, but overall it is very nice to use.

Invoicing is so much easier than how I was doing it before. Many hours are saved with this feature. Also there are less errors in time reporting as the staff is inputting their own hours which is saving the office having to do it which was an admin function since inception of my own business 19 years ago. I love how the time reporting feeds directly into the invoicing offering a different payroll and billing rate. The payroll detail and the client invoices look so professional when printed. I first looked at SMMware in its infancy and have followed it's feature development over the years. It has grown so much into a very complete software package. I am a former programmer so know the complexity of the product and understand the thought and work effort put in by the developer. He is very open to suggestions and enhancements so the product continues to evolve. He regularly sends information to his user community to increase their knowledge of SMMware's robustness.

SMMware lets us manage our day to day workload pretty easily, and now that team is trained in it, it's for the most part pretty smooth. As far as software goes, it's honestly pretty clunky and certainly not intuitive to use. BUT--it is the most customizeable software out there for SMMs. To be fair, we could probably do more in it than we do, and have not invested the time to fully understand all it could do. The price is right, and it meets our basic needs, so we are satisfied!

Onboarding was fairly fast - it's been easier with new employees than it was with old employees who were used to our previous system. The scheduling features are especially amazing for us - we used to have to call/text everyone to check if they could work before putting them on the calendar, and everyone had to squint at a master calendar to figure out when they were working. The calendar alone is worth switching to SMMWare, but the other features make it a really well-rounded and valuable program. Not to mention we're only paying $50/month for a CRM, Project Management, and Scheduling system (soon to also include timekeeping and invoicing) where before we were spending about $300/month on the same, just in separate programs. More expensive does NOT always mean better!!

Using SMMWare to start my business over a year ago was like having a business partner who fully understood my business.

We develop all sorts of networks within our community and SMMware helps us to integrate the use of that network with in our CRM and use it as a resource instead of just dusty information.

Again, I wished I would have used SMMware earlier. We took the time to jump on board during the 2020 Covid shut down and it really has stream lined our processes. Huge time saver and a great way to keep the team updated on the calendar and clients

We have been very happy with smmware in the multiple years we have used it. It is user friendly and gets the job done.

The ease of capturing job data, labor time and other costs and generating a professional invoice has been a huge time saver. I also like being able to search for a person or business without having to remember a name. The QB interface is also a time saver.