1 million+ businesses helped. Get advice
Get Free Advice
Home

/

Customer Experience Software

/

Squirro

Overview

Squirro 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if Squirro is right for your organization?

Our Customer Experience Software selection experts can help you in 15 minutes or less.

On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Squirro
Squirro
5.0
(2)

Pricing

Pricing available upon request

About Squirro

Data finds purpose with Squirro, the first enterprise-ready generative AI for search, insights, and automation. Squirro develops top-notch Retrieval Augmented Generation (RAG) and Semantic Search technology with access to an unlimited universe of data and connectors. Squirro's features include advanced search & chat while browsing, document summarization, chats with results, knowledge graphs, among others. Squirro offers the implementation of stringent access control lists (ACLs), the flexibility of public cloud and on-premise deployments with open-source models like Mixtral, ensuring full data sovereignty, adapted for the most regulated industries. Squirro is trusted by central banks and over 30 industry leaders. Recognized by Gartner as a visionary company.

Squirro Screenshots

0
0
1
2
3
4
5

Squirro Pricing and Plans

Free Trial
Free Version

Basic

Pricing available upon request

No plan information available

    Advisor Get Price CTA Image

    Confused about pricing? We've got you covered.

    Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

    Squirro Features

    • Popular features found in Customer Experience
      Customer Segmentation
      Customizable Fields
      Customizable Templates
      Dashboard
      Data Visualization
      Engagement Tracking
      Negative Feedback Management
      Real-Time Notifications
      Reporting/Analytics
      Survey/Poll Management
    • More features of Squirro
      Access Controls/Permissions
      Activity Dashboard
      Activity Tracking
      AI/Machine Learning
      Alerts/Escalation
      Alerts/Notifications
      Analytics
      API
      Attended Automation
      Augmented Analytics
      Autocomplete
      Automated Responses
      Automatic Backup
      Behavioral Analytics
      Behavior Tracking
      Business Process Automation
      Calendar Management
      Catalog Management
      Chatbot
      Collaboration Tools
      Commenting/Notes
      Communication Management
      Compliance Management
      Configurable Workflow
      Content Library
      Content Management
      Contextual Guidance
      Conversation Intelligence
      CRM
      Customer Database
      Customer Engagement
      Customer Experience Management
      Customizable Branding
      Customizable Reports
      Data Aggregation
      Data Capture and Transfer
      Data Classification
      Data Discovery
      Data Extraction
      Data Import/Export
      Data Security
      Data Source Connectors
      Data Storage Management
      Decision Support
      Deep Learning
      Discussions/Forums
      Document Management
      Drag & Drop
      Email Management
      Email Templates
      Faceted Search/Filtering
      File Management
      Forecasting
      For eCommerce
      For Enterprises
      For Sales/Marketing
      For Sales Teams/Organizations
      Full Text Search
      Fuzzy Search
      Generative AI
      Indexing
      Intelligent Search
      Intent Recognition
      Knowledge Base Management
      Knowledge Management
      Lead Capture
      Lead Management
      Live Chat
      Machine Learning
      Metadata Management
      Mobile App
      Monitoring
      Multi-Channel Communication
      Multi-Language
      Multiple Data Sources
      Natural Language Processing
      Natural Language Search
      Performance Metrics
      Personalization
      Predictive Analytics
      Process/Workflow Automation
      Query Suggestions
      Real-Time Analytics
      Real-Time Data
      Recommendations
      Reporting & Statistics
      Role-Based Permissions
      Root Cause Analysis
      Rules-Based Workflow
      Search/Filter
      Self Service Portal
      Semantic Search
      Sentiment Analysis
      Single Sign On
      Speech Recognition
      SSL Security
      Surveys & Feedback
      Tagging
      Task Management
      Text Analysis
      Text Editing
      Third-Party Integrations
      Transfers/Routing
      Trend Analysis
      Unattended Automation
      Usage Tracking/Analytics
      User Management
      Virtual Personal Assistant (VPA)
      Visual Analytics
      Widgets
      Workflow Management

    Squirro Integrations

    Beekeeper
    Beekeeper
    Jira
    Jira
    SAP Business One
    SAP Business One
    Ideagen Collaboration Portal
    Ideagen Collaboration Portal
    Pega CRM
    Pega CRM
    Salesforce Service Cloud
    Salesforce Service Cloud

    See all 62 integrations

    Squirro User Reviews

    Overall Rating

    5.0

    Ratings Breakdown

    5

    100%

    4

    0%

    3

    0%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    5.0

    Value for money

    4.5

    Customer support

    4.5

    Functionality

    4.5

    Have you used Squirro and would like to share your experience with others?

    MH

    Marcel H.

    Verified reviewer

    Education Management

    11-50 employees

    Used weekly for more than 2 years

    Review source

    Reviewed June 2024

    SVITPedia

    5

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The good support during the implementation process and the ideas for continuous further development
    Cons:
    The complexity of the application is not easy to handle for an SME in Switzerland.

    Read More

    KS

    Kira S.

    Verified reviewer

    Military

    201-500 employees

    Used daily for free trial

    Review source

    Reviewed April 2020

    Perfect for pharma/chem data

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    Artificial Intelligence used to the utmost to ensure efficient data management.
    Cons:
    Some features missing, like filtered data research.

    Read More

    Showing 1 - 2 of 2 Reviews

    Popular Squirro Alternatives

    Main Product
    Squirro

    Squirro

    5.0
    (2)

    Ratings Breakdown

    • 5.0Ease of use
    • 4.50Value for money
    • 4.50Customer support
    • 4.50Functionality

    Pricing

    Available upon request

    Get Price
    Alternative Product

    Ratings Breakdown

    • 4.82Ease of use
    • 4.76Value for money
    • 4.77Customer support
    • 4.76Functionality

    Pricing

    Starting at $25.00 per month

    Get Price
    Alternative Product

    Ratings Breakdown

    • 4.61Ease of use
    • 4.55Value for money
    • 4.43Customer support
    • 4.56Functionality

    Pricing

    Starting at $8.75 per month

    Get Price
    Alternative Product

    Ratings Breakdown

    • 4.33Ease of use
    • 4.16Value for money
    • 4.26Customer support
    • 4.36Functionality

    Pricing

    Starting at $55.00 per month

    Get Price
    Alternative Product

    Ratings Breakdown

    • 4.57Ease of use
    • 4.65Value for money
    • 4.70Customer support
    • 4.57Functionality

    Pricing

    Starting at $15.00 per month

    Get Price
    Alternative Product

    Ratings Breakdown

    • 4.48Ease of use
    • 4.41Value for money
    • 4.49Customer support
    • 4.34Functionality

    Pricing

    Starting at $19.00 per month

    Get Price

    Other Top Recommended Customer Experience Software

    Zendesk Suite
    Zendesk Suite

    4.4 (4065)

    Recently recommended 3 times

    HappyOrNot
    HappyOrNot

    4.9 (18)

    Recently recommended 1 times

    SurveyMonkey
    SurveyMonkey

    4.6 (10385)

    Recently recommended 0 times

    Zoho CRM
    Zoho CRM

    4.3 (6954)

    Recently recommended 0 times

    Advisor Get Price CTA Image

    Stuck Between Options?

    Our experts can help you compare Squirro with other top options, so you can find the best fit for your needs.

    See what companies are saying about Software Advice