Shopmanager 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Shopmanager

4.9

(14)

Pricing

Starting at $200.00 per month

About Shopmanager

Shopmanager is a cloud-based solution that is crafted to streamline every aspect of auto shop operations, from service orders to inventory and everything in between.

It offers several features, such as Work Orders: Elevate service with the advanced work order system. Capture every detail, track progress in real time, and deliver excellence with every job. Inventory Intelligence: Stay ahead with real-time inventory management. Automate reordering, manage vendors, and prevent losses with unparalleled precision. Customer Connections: Deepen customer relationships with our CRM tools. Personalize experiences with service records, reminders, and bespoke marketing campaigns.

Shopmanager also helps simplify the finances with integrated accounting, invoicing, and expense tracking. Enjoy seamless QuickBooks integration and diverse payment options. Supervisors can manage the team effortlessly. Assign roles, track productivity, and streamline payroll with tools designed for dynamic shop environments.

Users can harness the power of analytics. Shopmanager reports provide insights into sales, operations, and more, fueling informed strategic decisions. Multi-Shop Mastery: Expand with confidenc...

Shopmanager Screenshots

Shopmanager Pricing and Plans

Starting price: $200.00 per month

Free Trial

Free Version

Basic

$200.00

flat rate, per month

Plan includes:

Workflows
Work Orders
Reports
User Levels
Invoicing
Labor Calculations
Payroll Calculations
Scheduling
Alerts & Reminders
Estimates

Pro

$275.00

flat rate, per month

Plan includes:

Quickbooks Integration
Workflows
User Levels
Reports
Work Orders
Invoicing
Labor Calculations
Payroll Calculations
Estimates
Scheduling

Enterprise

$350.00

flat rate, one time

Plan includes:

Multiple Shops
Multiple Locations
Quickbooks Integration
Workflows
Work Orders
Reports
User Levels
Labor Calculations
Payroll Calculations
Alerts & Reminders

Ultimate

$500.00

flat rate, per month

Plan includes:

Advanced Inventory Tracking
Custom Feature Request
Priority Support
Staff Training
Live Support
Workflows
Work Orders
Reports
User Levels
Labor Calculations

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Shopmanager Features

Popular features found in Auto Dealer
Accounting
Contact Database
Document Management
Financing Management
Payment Collection
Reporting & Statistics
Sales Floor Management
Service Department
Website Integration
More features of Shopmanager
Activity Dashboard
Alerts/Notifications
Appointment Management
Appointment Scheduling
Billing & Invoicing
Communication Management
CRM
Customer Database
Customer History
Employee Scheduling
Estimating
For Automotive Dealerships
Inventory Management
Inventory Tracking
Job Tracking
Labor Cost Reporting
Labor Rates
Maintenance Scheduling
Multi-Location
Order Management
Parts Management
Point of Sale (POS)
Progress Tracking
Purchase Order Management
QuickBooks Integration
Quotes/Estimates
Reminders
Reporting/Analytics
Sales Reports
Third-Party Integrations
Time Tracking
User Management
VIN Lookup
Workflow Management
Work Order Management

Shopmanager Integrations

Stripe Billing

Gmail

Shopmanager User Reviews

Overall Rating

4.9

Ratings Breakdown

93%

Secondary Ratings

Ease of Use

4.6

Value for money

5.0

Customer support

5.0

Functionality

4.6

Have you used Shopmanager and would like to share your experience with others?

Brian Y.

Verified reviewer

Legal Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed February 2026

Following our inventory fleet in consulting.

Being a specialist, good transportation is central. I use this to manage our fleet. It has an average value-wise but the lead management tools require improvements.

Ratings Breakdown

Ease of use

Functionality

Pros:

The vehicle listing facility is excellent in keeping our consulting fleet in a clean inventory, which will enable us to easily monitor the details of all cars.

Cons:

The management tools on the website are also very cumbersome when we have to update on the statuses within a short time and customer care is very slow in responding to us.

Michael D.

Verified reviewer

Automotive

11-50 employees

Used daily for less than 12 months

Reviewed August 2024

Reviewing shop manager

Overall I like where it is heading and once the bugs are worked out it will be a great product.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that when everything is working it is pretty easy to use.

Cons:

I wish it had a few more features to help the business, like hiding part numbers and real time number on what jobs make.

Reasons for choosing Shopmanager

Pricing was much better and customer service

Reasons for switching to Shopmanager

wanted something more professional on the Sales Orders

Lane R.

Verified reviewer

Automotive

11-50 employees

Used daily for less than 12 months

Reviewed August 2024

Like it but don’t love it

It has been a nice system and if it could keep up with the amount of work we produce it would be a really good system.

Ratings Breakdown

Ease of use

Functionality

Pros:

I like how everything is stored in one system and easily accessible.

Cons:

When in the system it will kick you out of a work order you are in and when trying to save notes or anything in a work order it will not save and make you write it all over again.

Juli B.

Verified reviewer

Automotive

11-50 employees

Used daily for less than 6 months

Reviewed August 2024

Shopmanager Review

So far it seems that it will be a good tool once I know it more.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I'm just now learning the Shopmanager system. It seems a little complicated at first but makes sense the more you are in it.

Cons:

There are some bugs that still need to be worked out, but the team is very helpful and assists us with any issues.

Reasons for switching to Shopmanager

Quickbooks POS was not the system we needed for what we do.

Christine B.

Verified reviewer

Automotive

11-50 employees

Used daily for less than 12 months

Reviewed August 2024

Offroad Addiction Office Manager

Shop manager is a new software and with new software's you have possible issues that need to be tweaked. Well, I have never met a team of guys that work tirelessly to make sure we are taken care of. I would easily recommend this software to any shop.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that the app allows us to access info for customers tickets basically anywhere. My techs can bring the info up on their phones and update to the sales counter. I also like that the system is easy to use not complicated at all.

Cons:

There is one aspect I wish was working right now and that is the bill pay feature, I do know that the software is bringing updated daily and will soon be able to let me access the bill pay feature. [sensitive content hidden] do an amazing job helping us at a moment's notice and are always working hard to take care of any questions and concerns.

Reasons for switching to Shopmanager

Did not offer the accessibility for our techs to be able to communicate to our sales department

Paul C.

Verified reviewer

Automotive

11-50 employees

Used daily for more than 2 years

Reviewed December 2023

Modernized our tint business!

I cannot imagine doing this business without Shop Manager. It really has allowed us to focus on the bigger picture of the business knowing the smaller details and daily management are all handled and accessible from anywhere.

Ratings Breakdown

Ease of use

Functionality

Pros:

Shopmanager allowed us to update several antiquated processes in our business. Giving us workorders, invoicing, customers and their history, products, staff, payroll and much more into one easy to use program.

Cons:

We have been with Shopmanager since the beginning, so there were growing pains. Such as bugs, server issues and features not properly working after updates, however the team was always responsive when issues arose and communicated well whenever a fix might take more than just a few minutes.

Reasons for switching to Shopmanager

We needed a software catered to our type of business instaed of trying to cater ourselves to the software. Quickbooks is great for the accounting but just way too complex for the daily management of this type of business.

Russell W.

Verified reviewer

Automotive

11-50 employees

Used daily for less than 12 months

Reviewed August 2024

Shop manager app

Using shop manager has been great, customer support was helpful with the transition of our shop to the new manager app.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customer service has been outstanding!

Cons:

Just the transition of learning a new system

Reasons for switching to Shopmanager

The ease of having everything in one place.

Haley B.

Verified reviewer

Automotive

2-10 employees

Used daily for less than 2 years

Reviewed December 2023

Shop Manager App

I have had a very positive experience with Shop Manager since we started using it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of being able to learn everything quickly. The system is fairly simple and easy to use.

Cons:

There were a few issues at first but most of those have already been worked out. The Company over this App is always there to help if there are any issues. That by itself makes a huge difference.

Reasons for switching to Shopmanager

Our other software went out of business.

Clinton F.

Verified reviewer

Automotive

11-50 employees

Used daily for more than 2 years

Reviewed December 2023

ShopManager Review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It has really streamlined our customer intake and job tracking. Anyone in the company can take a look at the Job Board and know exactly what is going on at the shop or what is scheduled to come in.

Cons:

Since we have been using ShopManager through out development there were small issues or functions that did not work initially but those have all been worked out as new updates have come out.

Nick S.

Verified reviewer

Automotive

11-50 employees

Used daily for more than 2 years

Reviewed December 2023

Game Changer