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Red Falcon

Overview

Red Falcon 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

Red Falcon
Red Falcon
4.3
(6)

Pricing

Pricing available upon request

About Red Falcon

Red Falcon seeks to assist firms in attaining clear and actionable business insights using advanced ERP tools. The tools offer data analysts reporting tools that churn and process data, converting it into information that drives decision-making. It also helps experts gain visibility into upcoming trends that drive revenue generation and brand visibility. Business leaders can use the software to exploit the competitive advantage of online-based operations.

Invoicing and billing tools allow admins to utilize integrated cash flow tools, like cash drawers, receipt printers, and UPC scanners. The feature set offers e-commerce owners the flexibility to scale bookkeeping processes and refine in-house accounting systems. Red Falcon also enables managers to add personalized greeting messages to websites and send customized invoices and emails to clients, enhancing the end-user experience.

Red Falcon Screenshots

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Red Falcon Pricing and Plans

Free Trial
Free Version

Basic

Pricing available upon request

No plan information available

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    Red Falcon Features

    • Popular features found in Order Management
      Backorder Management
      Billing & Invoicing
      Customer Management
      eCommerce Management
      Inventory Management
      Multi-Location
      Real-Time Data
      Reporting/Analytics
      Returns Management
      Shipping Management
    • More features of Red Falcon
      Accounting
      Alerts/Notifications
      API
      Business Intelligence
      Content Management
      Credit Card Processing
      CRM
      Customer Accounts
      Discount Management
      Electronic Payments
      Financial Management
      Inventory Tracking
      Order Processing
      Retail Inventory Management
      Sales Order Management
      Sales Trend Analysis
      Third-Party Integrations
      Workflow Management

    Red Falcon User Reviews

    Overall Rating

    4.3

    Ratings Breakdown

    5

    33%

    4

    67%

    3

    0%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.2

    Value for money

    3.5

    Customer support

    4.3

    Functionality

    3.7

    Have you used Red Falcon and would like to share your experience with others?

    KP

    Keith P.

    Verified reviewer

    Business Supplies and Equipment

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed July 2022

    Red Falcon

    4

    Red Falcon has been very a reliable software and has enabled me to run my business very efficiently.

    Ratings Breakdown

    4
    Ease of use
    3
    Value for money
    3
    Customer support
    4
    Functionality
    icon
    Pros:
    The integration with my wholesaler makes order processing simple.
    Cons:
    Manual order entry and adding items to an e-commerce order needs to improve.

    Reasons for switching to Red Falcon

    Didn't really have a choice. Red Falcon purchased Britannia.

    Read More

    LB

    Leslie B.

    Verified reviewer

    Retail

    2-10 employees

    Used daily for less than 2 years

    Review source

    Reviewed June 2022

    Quality Business Products Red Falcon Review

    4

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    3
    Functionality
    icon
    Pros:
    The order/quote functions are very easy to use. The customer service and training options are above and beyond helpful. I would recommend the training to everyone who uses this system if they haven't taken in. The facilitators were very helpful and opened my eyes to parts of Red Falcon I was not using prior to training.
    Cons:
    For me it would be nice to have a stock check feature in the pending orders area. It is not a con but as a very small company, we do not use the online ordering windows with our customers, so much of that system is not utilized on our end.

    Read More

    CA

    Cindy A.

    Verified reviewer

    Business Supplies and Equipment

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed July 2022

    Red Falcon user for 10+ years

    4

    Overall good but I preferred when we had a dealer advisor for service and not a call in desk that routes calls. But when I do get with someone, they are generally supportive and helpful.

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    3
    Customer support
    4
    Functionality
    icon
    Pros:
    Manages inventory and order processing. Easy to use.
    Cons:
    Too many clicks to get what you need. The same information could be on one screen or a click within a screen.

    Reasons for switching to Red Falcon

    Looking for better value; This was before Red Falcon was purchased by ECI.

    Read More

    CS

    Cindy S.

    Verified reviewer

    Retail

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed June 2022

    My review

    5

    Good.

    Ratings Breakdown

    5
    Ease of use
    3
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Customized for my type of business. Exports orders to wholesaler
    Cons:
    Price. I wish it was more affordable. Paying extra for website landing page. It should be part of the package

    Reasons for choosing Red Falcon

    Punch out catalog

    Read More

    DR

    Debra R.

    Verified reviewer

    Business Supplies and Equipment

    11-50 employees

    Used daily for more than 2 years

    Review source

    Reviewed July 2022

    Red-Falcon

    5

    We have the ability for our customers to order on-line

    Ratings Breakdown

    5
    Ease of use
    3
    Value for money
    5
    Customer support
    3
    Functionality
    icon
    Pros:
    The ability to see multiple vendor prices
    Cons:
    The vendor pricing does not show minimum buy quantities

    Read More

    SH

    Susan H.

    Verified reviewer

    Retail

    11-50 employees

    Used daily for more than 2 years

    Review source

    Reviewed June 2022

    Red Falcon

    4

    Over all great program - just needs to be managed way better

    Ratings Breakdown

    3
    Ease of use
    3
    Value for money
    5
    Customer support
    3
    Functionality
    icon
    Pros:
    I do like the ability to do orders and to tie to our website
    Cons:
    Biggest problem is the pricing is not updated as they stated and sometimes the mark up a very high and other time maybe only a 2 cent mark up

    Read More

    Showing 1 - 6 of 6 Reviews

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