Enterpret 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Enterpret

4.8

(6)

Pricing

Pricing available upon request

About Enterpret

Enterpret is an analytics platform that helps customers to get actionable insights from product feedback. It does this by letting users build roadmaps and dashboards, collecting and visualizing data in real-time, finding patterns in customer comments with natural language processing algorithms, applying machine learning to those patterns to automatically detect recurring issues before they happen, and generating reports about the status of products and user experience.

Enterpret Screenshots

Enterpret Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Enterprise

Pricing available upon request

Plan includes:

Unlimited user licenses
Dedicated Customer Success Manager
Customer-specific models

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Enterpret Features

Popular features found in NPS
Anonymous Feedback
Mobile Survey
Multi-Language
Pulse Surveys
Segmentation
More features of Enterpret
Ad hoc Analysis
Ad hoc Reporting
AI/Machine Learning
Alerts/Notifications
Annotations
API
Contextual Search
Customer Experience Management
Customer Segmentation
Customizable Reports
Dashboard
Dashboard Creation
Data Analysis Tools
Data Classification
Data Discovery
Data Extraction
Data Import/Export
Data Visualization
Entity Analysis
Feedback Management
Full Text Search
Knowledge Management
Language Detection
Metadata Management
Monitoring
Multi-Channel Data Collection
Multiple Data Sources
Natural Language Processing
Natural Language Search
Negative Feedback Management
Performance Metrics
Predictive Analytics
Predictive Modeling
Quantitative Analysis
Query Builder
Real-Time Analytics
Real-Time Reporting
Reporting/Analytics
Reporting & Statistics
Review Monitoring
Search/Filter
Secure Data Storage
Self-service Analytics
Sentiment Analysis
Social Media Integration
Spam Detection
Summarization
Survey/Poll Management
Surveys & Feedback
Tagging
Taxonomy Classification
Text Analysis
Third-Party Integrations
Topic Clustering
Trend Analysis
Visual Analytics
Visual Discovery
Workflow Management

Enterpret Integrations

Slack

Twitter/X

Freshchat

Typeform

SurveyMonkey

Snowflake

See all 10 integrations

Enterpret User Reviews

Overall Rating

4.8

Ratings Breakdown

83%

17%

Secondary Ratings

Ease of Use

4.2

Value for money

3.6

Customer support

4.2

Functionality

4.7

Have you used Enterpret and would like to share your experience with others?

Saunak D.

Verified reviewer

Computer Software

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed September 2025

Our Voice Of Customer Superpower

Highly recommended if your team deeply cares about customer happiness and long retention as product KPI

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Enterpret AI agents helped us spot opportunities from all our customer interactions (like the needles in a haystack). It helped various teams (like Product, CX, Ops, etc) self-serve insights from user feedback and make informed decisions without waiting on analysts. One cool standout feature - Consolidates feedback from multiple sources, summarizes it and delivers it directly to Slack for easy access. Overall - Makes it easy to flag bugs, pain points, customer wishes, and spot patterns quickly to close the loop faster.

Cons:

We had to go through a learning curve for new users until dashboards and filters became second nature

Prashant J.

Verified reviewer

Information Technology and Services

501-1000 employees

Used weekly for less than 2 years

Review source

Reviewed September 2025

My Positive Experience with Enterpret

My overall experience has been great as I have been using Enterpret to identify the high ticket volume drivers, top support tickets escalation reasons, so I can focus on those areas in our process and understand the voice of the customer from the feedback on the tickets related to our product, so we can work on the enhancements. Overall, the AI does a great job of helping us address critical areas, which would take more time if we manually went through the data.

Ratings Breakdown

Ease of use

Functionality

Pros:

I like Enterpret's capability to provide detailed analytics based on the filters we choose and the comparison we can do with different datasets.

Cons:

The UI is a bit overwhelming due to the numerous options, but users may become accustomed to it over time.

Pratiksha S.

Verified reviewer

Information Technology and Services

1001-5000 employees

Used weekly for less than 2 years

Review source

Reviewed January 2026

Reliable tool for building insights and customer stories

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer reviews are easy to find, and the "Wisdom" feature provides user quotes for our research and story building. While not real-time, the data analysis is quite deep and provides a good amount of information. I also find the Data Dashboards incredibly helpful for segregating topics as they save complex filters so anyone can return to specific views whenever needed.

Cons:

With the new interface, I believe we do need proper guidance to navigate through the Tool. Having tutorial videos will definitely be useful.

Verified

Reviewer

Marketing and Advertising

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed September 2025

A great, collaborative partner that sometimes falls short when attempting to connect with other platforms

Overall, they work very hard with us to make things work, though sometimes the promise of the platform falls short of creating actionable insights.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

They have great customer support and are always willing to train new members on their platform to get them ramped up quickly.

Cons:

They are missing some key out of the box integrations for other platforms that we work with such as granola AI and Churnkey.

Verified

Reviewer

Computer Software

1001-5000 employees

Used monthly for less than 12 months

Review source

Reviewed October 2025

Great Platform - would recommend to anyone looking to get deeper customer insights.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Enterpret is very easy to use and provides very insightful feedback. Once you get familiar with the nuances of the platform ,you are able to get a ton of value from it.

Cons:

As with all AI tools, there are challenges in ensuring the queries and Boolean are pointed in the right direction to answer the questions/queries. Overall, an easier Boolean builder would be a nice addition to the experience.

Meg M.

Verified reviewer

Consumer Services

501-1000 employees

Used weekly for less than 6 months

Review source

Reviewed September 2025

Recommend!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Enterpret has been a great tool in creating themes and summarizing a large quantity of customer conversations. I've been enjoying using it to analyze qualitative feedback on experiments.

Cons:

There's definitely a bit of a learning curve, would love to have had some type of onboarding tutorial when I first logged in.

Showing 1 - 6 of 6 Reviews