WebSell 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

WebSell

4.4

(33)

Pricing

Pricing available upon request

About WebSell

WebSell is an e-commerce platform that is powered by your Point of Sale or ERP. WebSell has smooth integrations to many leading POS systems including Retail Management Hero, pcAmerica's Cash Register Express, and Microsoft Dynamics 365 Business Central. Recently added is our integration to Windward System Five.

With an integrated e-commerce platform your business works from one data source. That means your staff can work online or in-store knowing that all transactions, product info, and customer data, will all synchronize to a single data source. No more manual data entry and no more errors in your systems. WebSell offers true integration between POS and webstore without relying on third-party connectors.

Businesses without a Point of Sale system or brick-and-mortar location can also sell online through WebSell Cloud. This solution works just like comparable online-only e-commerce software's, without the integration to a POS system.

Managing your webstore with WebSell is simple and intuitive with our WebStore Manager. You can add or edit content pages. Apply shipping rules and manage tax. Or download web orders and process them in exactly the same way you handle in-store transa...

WebSell Screenshots

WebSell Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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WebSell Features

Popular features found in eCommerce
CRM
Data Security
Inventory Management
Mobile Access
Multi-Channel Marketing
Multi-Store
Promotions Management
Returns Management
SEO Management
Shipping Management
More features of WebSell
Activity Dashboard
Alerts/Notifications
Catalog Management
Channel Management
Content Management
Credit Card Processing
Customer Accounts
Data Synchronization
Discount Management
eCommerce Management
Electronic Payments
Email Marketing
Inventory Tracking
Marketplace Integration
Mobile Commerce
Multi-Currency
Multi-Location
Order Management
Order Tracking
Product Data Management
Purchase Order Management
Real-Time Data
Reporting & Statistics
Reviews Management
Shopping Cart
Templates
Third-Party Integrations
Website Management

WebSell Integrations

Cash Register Express

Dynamics 365 Business Central

Windward System Five

LS Retail

Klaviyo

PayPal

See all 24 integrations

WebSell User Reviews

Overall Rating

4.4

Ratings Breakdown

58%

30%

Secondary Ratings

Ease of Use

4.4

Value for money

4.3

Customer support

4.6

Functionality

4.4

Have you used WebSell and would like to share your experience with others?

Emma A.

Verified reviewer

Retail

11-50 employees

Used daily for more than 2 years

Reviewed April 2023

Great for integrated e-commerce

We have used websell (previously Nitrosell) for the last 14 years due to its integration with POS software - perfect for a bricks and mortar store. This allows us to run an efficient operation as we can amalgamate orders across all platforms (in store, telephone and internet) for the most efficient picking and packing and the best customer service. Over the years the platform has allowed us to easily and successfully expand our online inventory and grow our web presence. Our webstore is google friendly and has a modern light feel as well as a great checkout. We are overall happy with the offering from websell and would recommend to anyone with a B&M store wanting POS integration to their website.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Our webstore is light and fast and the up time is pretty reliable. Our customers like seeing live stock levels on our webstore which is due to the integration with POS. The data management tool called PAM is fast and easy to use and easily outperforms spreadsheet apps for manipulating large scale data. The support team are consummate professionals.

Cons:

They don't tell us about new functionality that they develop. We have to wait ages for development work and/or bug fixes(many months, even 1 year+) unless prepared to pay a daily rate. The user forum was disbanded a few years ago which is a shame as we could upvote change requests from other people and also crowd fund dev work. Very significant increases in monthly charges over the last 2 years with no change in service received, and lack of a transparent pricing policy.

Reasons for switching to WebSell

We switched because of the integration it offered with our POS.

Vendor Response

Hi Emma, Thank you for your review. We're delighted you've had such a great experience using the platform. We love the work of our support team too! We're continuing to improve at communicating new functionality to our customers. Look out for new videos and webinars on new features in the future. We have also replaced the forum with a Help Center where users can search for articles related to their query at help.websell.io. We are continuing to add articles and guides there daily. Thanks, Team WebSell

Replied April 2023

Jason C.

Verified reviewer

Sports

501-1000 employees

Used daily for more than 2 years

Reviewed August 2021

Nitrosell Customer Service is A++ Integration with more POS systems needs some improvement

Overall I have been working with Nitrosell for 14+ years and its been great! Over 14 years there are a lot of hurdles and changes and we have worked through them together. I am happy to be with Nitrosell.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the simplicity and easy to use aspect. I like that Nitrosell teaches you how to run it and I have control to do what I need to without always having to ask for help. I think Nitorsell has A++ customer service and is always great to talk to when a problem comes up.

Cons:

I loved how integrated Nitrosell was with RMS and I moved to Retail Pro v9 and it was less integrated and a bit more clunky but we worked through some growing pains and it has been working good since. I still don't think it is quite as integrated as it was with RMS and I miss that but I won't know any different if I had only had Retail Pro the whole time. I also feel at times development is a bit slow, in the past when I have asked for a new feature or update on a feature it seems to take a long time or development costs can be quoted at high prices. I wonder if those development prices should be "shared" across all users who would also use the new feature. I think this would allow Nitrosell to get paid for new developments to improve their product and also help keep the cost manageable to the users rather than asking one user to foot the whole bill and then the development never happens.

Vendor Response

Hi Jason, Thank you for your review and feedback. We're delighted that you've been with NitroSell for so long! It's been great working with you for over 14 years. It's also encouraging that you switched POS systems with us successfully and maintained normal retail operations. For custom development projects we take the time to ensure that when we create a new feature, it will work in all possible circumstances. As a result we do a lot of testing before we consider new features as finished. While this might result in a longer development time, it ensures we stick to our core mission of delivering a quality ecommerce product. Thanks, The NitroSell Team

Replied August 2021

Brandon K.

Verified reviewer

Wine and Spirits

2-10 employees

Used daily for less than 2 years

Reviewed August 2021

Cash Register Express Integration

Overall, I am pleased with the software but think it has a long way to go. I have faced many challenges but the people in the company have all done their best to address any issues. I believe all software systems have flaws but also believe that Nitrosell does try to get better overall to eliminate them.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the fact that this product integrates with my current POS system - the set up of products is fairly easy and quick if you are a business that already inputs your data into your POS system.

Cons:

I don't like how the support is handled, it uses a ticket system when you have issues instead of a call in system. Also, I don't like the checkout page options that are offered, I feel that Nitrosell needs to update the checkout page and make it more user friendly and custom. I am in the delivery business and the section for adding tips for the delivery drivers is not the best. It needs to have suggested tip increments and better functioning.

Reasons for choosing WebSell

At the time, it was the only solution that integrated with my PC America Cash Register Express system.

Vendor Response

Hi Brandon, Thank you for your review and feedback. We use a ticket system so it's easier to keep track of issues and have multiple people working on items. However, we do have a call system and the number is +1 (888) 906 0639 if you want to reach our support team. We are also about to release our updated site templates which also feature a revised checkout function and have more options for customization. I will have someone from our team reach out to you to discuss new checkout options. Thanks, The NitroSell Team

Replied August 2021

Gareth C.

Verified reviewer

Consumer Electronics

11-50 employees

Used daily for less than 2 years

Review source

Reviewed January 2021

Excellent Cross-Platform Ecommerce Solution

We have had a very position experience with Nitrosell over the last two years, despite some quite complex custom development being necessary to realise our ambitions (most of which has been added to the whole platform for every user to take advantage of due to Nitrosell's collaborative model). The whole team seem to have the best (commercial) interest of their clients as their top priority - they are quick to respond on even the smallest support queries (and very quick to resolve our one mission critical failure so far, which occurred as a result of something completely out of both our control and theirs).

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

When talking to the Nitrosell Team you can tell they inherently understand the system they have built, that they are constantly working to make it better, and that there are no sacred cows if priorities change or a better way to accomplish something is discovered. The sheer power and flexibility of the platform is a huge boon compared to our previous website, where even the simplest function or format amendments required developer involvement and long delays - our highly motivated inhouse team can work hand-in-glove with the Nitrosell support reps and developers to constantly evolve the website design or functionality. Despite being a proprietary platform it feels like we have the flexibility of a self-developed, open-source website - truly the best of both worlds! The product management interface generally relies on whatever POS it's integrated with, and the tight nature of the Nitrosell/RMH integration makes product management and order / customer management seamless between our (physical) shop and the website.

Cons:

The online management tools are very well designed, but most attribute management for products is accomplished by a desktop application called PAM (because those details are largely stored locally, and only sync'd up to the website when the product is made available online), which by Nitrosell's own admission lacks the UI flair. It is a stable and powerful data-entry tool, particularly when batch-editing a number of products, but can be tedious when entering filtering variables or description fields individually product-by-product within cells of the grid.

Vendor Response

Hi Gareth, Thank you for the detailed review. We're glad you've had a very positive experience using our platform. We're always working to make improvements to our product and your comments will help us to continue to develop. Thanks, The NitroSell Team

Replied June 2021

Q Doh P.

Verified reviewer

Retail

11-50 employees

Used daily for more than 2 years

Reviewed June 2021

Nitrosell integrated with Retail Management Hero (RMH)

Overall, the software has a lot of potential, functions, and compatibility with POS system. Reasonable price and addable features.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The fact that I can integrated the website with the POS software (RMS, RMH) This makes the inventory management very easy. You can utilize a lot of POS features on the web. Discount, Price change, promotion etc.

Cons:

Need some time to learn how to use the software well. The support team are very helpful. But, they are in a different time zone. So, usually, it takes one day to askt and another day to get an answer.

Reasons for choosing WebSell

Like I mentioned above, I didn't have choice at that time. And, now, I have invested so much into this platform and it would take a lot of time and resource to move to a different platform. If I have a time and money and man power, I would consider other platform such as Shopify, Woocommerce. But, Nitrosell does almost everything I need to do for now.

Vendor Response

Hi Q Doh, Thank you for your review. We're glad you've found everything you need with NitroSell so far. We are always working to expand our offering further and we hope that you can scale your business as you'd like with us. Thanks, The NitroSell Team

Replied June 2021

Antonio G.

Verified reviewer

Wine and Spirits

2-10 employees

Used daily for more than 2 years

Reviewed September 2022

Mission Fine Wines Review

We never have to really worry about any issues with our website because I know that whenever we encounter a problem, it will likely be solved within a few hours.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Relatively simple to use once you understand the platform. Customer support has always been helpful and responsive.

Cons:

Lots of added and expensive fees if we ever need something done within our website, this is holding us back from revamping and modernizing it more which we would like to do ideally.

Vendor Response

Hi Antonio, Thank you for your review. Glad to hear you've had some great interactions with our customer support team. As we are a small team with a unique product, customizations do require extra fee to cover the cost of development. Our internal sales and success team would be glad to speak to you about your specific needs and goals. Kind regards, Team WebSell

Replied October 2022

Marianne H.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for more than 2 years

Reviewed September 2022

Websell

We really like Websell. I have been able to manage most things myself. When I cannot figure out a problem, the techs are very helpful. We once had a webstore that was not connected to our POS and that was very difficult to manage.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The most helpful thing about Websell is that it was already integrated with our existing point of sale system. The web orders come into our POS and all inventory is controlled in the POS. So great!!

Cons:

Our customers have problems getting their orders to process when they have a PO Box as their address. This happens too often.

Reasons for choosing WebSell

We could keep our existing POS and the price was affordable to us and our customers.

Reasons for switching to WebSell

To get our webstore sales and POS sales in the same database.

Vendor Response

Hi Marianne, Thank you for the review. Integration is what we do best and we're glad it has made your e-commerce journey a little easier. Thanks, Team WebSell

Replied September 2022

John H.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2022

Good at the beginning, but functionality declines with time.

The initial integration with Nitrosell/WebSell was easy as we used a compatible ePOS, RMH. Support queries were answered quickly.However, as time as gone by we have realised that the company will not upgrade functionality to the market standard (inspite of a stiff monthly fee) without further spend. If this had been made clear at the beginning there is no way on God’s Clean Earth I would have gone with WebSell.Effectively the user experience degrades with the passage of time as larger e-commerce retailers can afford to fork out for the upgrades. We pay 2640 GBP annually and get support when we need it (which is less and less as it is a mature site) but requests for basic improvements in indexing, cart, checkouts and search come with a price tag we can’t afford.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Seamless integration with our ePOS (RMH).

Cons:

The expense and that it doesn’t upgrade unless you pay on top of the monthly fee.

Reasons for choosing WebSell

Ease of integration with RMH.

Yitzi G.

Verified reviewer

Retail

11-50 employees

Used daily for more than 2 years

Reviewed August 2021

Its our whole business

Pleasant. Nitrosell is overall a good company and looks to help you succeed.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nitrollsell allows us to seamlessly use our pos system onto the www. Anyone considering going online must have qn integrated system and nitrosell is a fantastic choice.

Cons:

Although customer service is great they can he hard to reach and there is no phone support. Also you can't integrate features you'll see on other sites like shopify unless you pay for it.

Vendor Response

Hi Yitzi, Delighted to hear from you! Pleased to hear our integrated ecommerce solution has saved you some headaches. As our platform isn't open source, all features must be developed by our team. As a result, we need to charge for these new features to ensure we provide an excellent product. Thanks, The NitroSell Team

Replied August 2021

Dan D.

Verified reviewer

Retail

2-10 employees

Used daily for more than 2 years

Reviewed October 2022

South Side Comics

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Management is very easy once the user learns the processes. PAM is incredibly useful and Synch is fast. Marketing management is very useful.

Cons:

The cost was tripled in one year. Websell should provide the shipping, not require 3rd party. Websell also needs an APP. The mobile website is good, but sizing is problematic at times.

Reasons for choosing WebSell

Websell worked directly with software used for my business (Comics Retail)

Showing 1 - 10 of 33 Reviews

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