IBM Blueworks Live 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

IBM Blueworks Live

4.5

(12)

Pricing

Starting at $53.00 per month

About IBM Blueworks Live

IBM Blueworks Live is a web-based collaborative solution designed to build and improve business processes. With this solution, teams can use process mapping features to document existing or new processes. IBM Blueworks Live can be used by organizations in healthcare, financial services, asset management, higher education, consulting services, and other industries.

With this solution, multiple users can use a single web interface to review and edit process maps. It provides drag and drop features, over 200 starter templates, automated change notifications, workflow storage, user access permissions, and more. Additionally, IBM Blueworks Live allows process maps to be converted to BPMN 2.0 and other formats for instant exports.

Pricing varies for cloud, private, and federal solutions. Licensing options include editor, contributor, and viewer. Contact IBM for more information.

IBM Blueworks Live Screenshots

IBM Blueworks Live Pricing and Plans

Starting price: $53.00 per month

Free Trial

Free Version

Public

$53.00

per user, per month

No plan information available

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IBM Blueworks Live Features

Popular features found in Business Process Management
Access Controls/Permissions
Approval Process Control
Business Process Automation
Collaboration Tools
Data Import/Export
Document Management
Drag & Drop
Reporting/Analytics
Task Management
Third-Party Integrations
Workflow Management
More features of IBM Blueworks Live
Activity Dashboard
Alerts/Notifications
API
Audit Management
Audit Trail
Business Process Control
Calendar Management
Commenting/Notes
Compliance Management
Configurable Workflow
Customizable Forms
Customizable Reports
Customizable Templates
Data Visualization
Document Storage
Email Management
Forms Automation
Forms Management
Graphical Workflow Editor
Mobile Access
Monitoring
Process Change Tracking
Process Modeling & Designing
Real-Time Data
Real-Time Reporting
Real-Time Updates
Role-Based Permissions
Rules-Based Workflow
Task Progress Tracking
Templates
User Management
Version Control

IBM Blueworks Live User Reviews

Overall Rating

4.5

Ratings Breakdown

58%

33%

Secondary Ratings

Ease of Use

4.4

Value for money

4.0

Customer support

3.9

Functionality

4.6

Have you used IBM Blueworks Live and would like to share your experience with others?

Anthony D.

Verified reviewer

Information Technology and Services

51-200 employees

Used weekly for more than 2 years

Reviewed October 2024

Simplicity with Power

I love Blueworks Live as a VERY straightforward tool to use with customers trying to document processes. It saves time, money, and frustration. I have used a bit of process knowledge with this tool to show value leagues above what is provided by just implementing other process improvement approaches. It supports SIPOC and all data needed to drive Lean Six Sigma analysis. I feel the tool is a simple way to drive process improvements across any industry vertical and any size of company.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User Interface - Forces Basic BPMN standards - Linked and embedded subprocess functionality is leagues above any other tool - Login is simple, controls are robust - Discovery map is great for quick documentation - Once you are trained on the little layout things, the process maps are pretty easy to work with Collaboration is superb - Permission controls are great for small teams - Different levels of membership is nice Beyond Documentation - Analysis functionality is excellent - Export to Word is really NICE - Did I say analysis feature is awesome yet? - Versioning is superb - You create versions easy and can switch back and forth on a whim.

Cons:

- Exports outside of Word are almost useless - Transferring from tenant to another tenant is not easy without losing your information - Viewer licenses cost a lot since you have to buy a large amount at a minimum with virtually no permissions - Playback feature is nice, but confusing to setup - I am still not sure why running a process is part of this offering, very misleading

Reasons for choosing IBM Blueworks Live

Nothing has come close over the years. Pega has a great process modeler built into their suite, but for just modeling this is the best.

Reasons for switching to IBM Blueworks Live

Separation of duty between analysts and consistency in how diagrams are managed.

Daniel V.

Verified reviewer

Hospitality

1001-5000 employees

Used daily for free trial

Reviewed October 2024

Very useful for starting your organization in process modeling

I find it a very effective tool for modeling and monitoring processes. I understand that it is part of a larger suite that meets more needs, but as a starting point for an organization that is beginning to model and control processes, I find it very effective.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The integration of artifacts, and the ease of creating workflows.

Cons:

which does not allow generating any other type of model, for example, a network (systems) model or a model based on the key users of the processes.

Reasons for choosing IBM Blueworks Live

the price i lower compared to others also as an initial exercise for BPM is enough

Reasons for switching to IBM Blueworks Live

because i switched job. in this new company does not have the same resources.

Bharat k.

Verified reviewer

Information Technology and Services

10000+ employees

Used daily for less than 2 years

Reviewed October 2024

IBM Blueworks tool user experience

Overall experience was good. I have been using this tool to document client process maps, conduct business process redesign, etc. we love it and our clients like it too!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The tool is intuitive, easy to use. I really liked those additional options wherein we can document change impact, SLA's , KPI's, etc. It acts like a one stop solution for all our documentation needs

Cons:

Comments get lost when we copy a process, UI needs improvement, Text size doesn't get adjusted automatically

Reasons for choosing IBM Blueworks Live

IBM Blueworks has got better features compared to the rest

James J.

Verified reviewer

Packaging and Containers

5001-10000 employees

Used weekly for less than 12 months

Reviewed October 2024

Good tool for workflowing

Overall, good experience with the tool. It makes it easy to workflow a process

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to create a workflow and simple to edit a workflow once created. Only minimal issues noted in cons.

Cons:

Hard to move boxes where you look like to position them sometimes

Reasons for switching to IBM Blueworks Live

Easier to use and share the end product with other users

Kristin M.

Verified reviewer

Non-Profit Organization Management

51-200 employees

Used daily for less than 12 months

Reviewed October 2024

Great Mapping Tool

Overall, I have had a great experience working in IBM's Blueworks Live product.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use and how it will auto create a document for you as you work through your process map

Cons:

Entering in Details takes a bit of time.

Reasons for switching to IBM Blueworks Live

This makes more sense and takes a lot less time

Stephanie R.

Verified reviewer

Financial Services

11-50 employees

Used monthly for less than 2 years

Reviewed October 2024

Great tool - improve support

It does a great job for what it's supposed to do, but like I said before - support needs work as well as ease to get users into the system

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to customize the workflows and export in meaningful ways

Cons:

Setting up users is SO difficult... and support isn't great.

Reasons for choosing IBM Blueworks Live

Visio is much more difficult to use, and not dynamic. Also, BWL is secure, and you can easily work with the details in each step, attach items, etc.

Pavan Kumar N.

Verified reviewer

Banking

501-1000 employees

Used weekly for more than 2 years

Reviewed October 2024

Amazing processing mapping tool for all type of skillset

It is fantastic tool for all. Easy to learn.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use Makes process mapping fluid Easy to Learn

Cons:

Rearranging the process steps is slightly cumbersome

Elis Regina J.

Verified reviewer

Retail

501-1000 employees

Used weekly for less than 12 months

Reviewed October 2024

Good experience

I like the experience of reading and finding in the platform. I think we can navigate in a easy way inside the tool.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We can find the tools very easy and the layout is very friendly

Cons:

I think the structure of the tools could be better

Daphine M.

Verified reviewer

Pharmaceuticals

1001-5000 employees

Used weekly for less than 12 months

Reviewed October 2024

Daphine's review

I haven't had too many issues with Blueworks Live. Overall it's been good.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The step by step directions it provides makes it easy to follow.

Cons:

In my opinion, the swim lanes could be better.

Shirley E.

Verified reviewer

Banking

201-500 employees

Used monthly for less than 12 months

Reviewed October 2024

Bluework Review

I really love this, to keeps the presentation of the workflow cleaner and organized.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It has the tutorial aids in the application that is helpful for new user, and makes it more user friendly;

Cons:

I guess the only thing I would say is that it would be helpful to have more guides on the site to help new users. Some users do not want to watch a video and if there is a guide I may be struggling with finding it.

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