Triaster 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Triaster

4.6

(13)

Pricing

Starting at £1.00 per month

About Triaster

Triaster offers a cloud-based business process management (BPM) solution for large and midsize businesses. The solution offers core features including: process mapping, process sharing, policy and document management, reporting and analysis tools.

With Triaster's process mapping tool, users can capture processes and define relationships between them. Once a sequence is established within a process, the solution can automatically execute the process. Businesses can also use Triaster to build a shareable process library for policies, processes and documents.

The process library can also be used to search for process-related information. Users can also post questions in the library. With the process simulation and reporting tool, users can analyze the effectiveness of current processes and run simulations on proposed processes.

Triaster is available on a monthly subscription basis. Support is available through email, over the phone and through an online knowledge base.

Triaster Screenshots

Triaster Pricing and Plans

Starting price: £1.00 per month

Free Trial

Free Version

Start-up (SaaS)

£1.00

per user, per month

Plan includes:

In-application drag and drop process mapping
One single source of information
Secure website accessible via any browser or device
Quick and easy pathways to find what users need

Standard (Hosted/On premises)

£2,950.00

per user, per month

Plan includes:

Unlimited Viewers
Unlimited Process Navigator Standard version process mapping licenses
Secure website intelligently presenting all processes
One central source of information giving process visibility and transparency for enterprises
Functionality to support all major quality standards and accreditations
Strong process control and automated review and approvals workflow
On-line and on-premises hosting offered

Enterprise (Hosted/On-premises)

Pricing available upon request

Plan includes:

Multiple libraries with own branding
Process optimisation modelling
Multiple language support
Third party integrations
Custom features

ATC Standard

£21.00

per month

Plan includes:

All ATC standard features

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Triaster Features

Popular features found in Business Process Management
Access Controls/Permissions
Approval Process Control
Business Process Automation
Collaboration Tools
Data Import/Export
Document Management
Drag & Drop
Reporting/Analytics
Task Management
Third-Party Integrations
Workflow Management
More features of Triaster
Audit Trail
Business Process Control
Data Visualization
Mobile Access
Process Change Tracking
Process Modeling & Designing
Role-Based Permissions
Templates
Version Control

Triaster User Reviews

Overall Rating

4.6

Ratings Breakdown

62%

38%

Secondary Ratings

Ease of Use

4.5

Value for money

4.4

Customer support

4.8

Functionality

4.4

Steve M.

Verified reviewer

Computer Software

Used daily for more than 2 years

Review source

Reviewed December 2017

I have worked with the Software for over 10 years. Excellent way to manage your processes.

The benefits are managing your business processes. Defining your business processes. Putting them into a web-based system that is discoverable and searchable with a menu driven interface. This allows for continuous quality improvement that is automated. You can audit your processes. You can add meta-data to your activities within the processes. It has a robust reporting mechanism that will take your process from just interfacing people with tasks, to driving decisions for future improvement and refinement of current activities. Over all, I have used this software for over 10 years and I have help many team within my organization achieve seamless form of communication by using process as the baseline.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like most about the software is how logically it is laid out. You can add so much detail to the activities and a robust reporting mechanism. When you fill in all of the meta-data, along with a logical process flow, you are able to take your processes from the realm of just simply having the processes mapped, but to them being usable by people that need to interface with the processes. Eventually you are able to do consistent quality improvement because you have a starting point defined. If something falls short, you can find the offending activity and you can figure out how to fix the process. It removes the guesswork from the fix. It also removes the "Ego Stake" when work with other people and teams. The process is defined and now many heads can concentrate on the fix, not who's wrong.

Cons:

As with most scalable software, there can be a learning curve. There is a server component, an administrative component and a client component. Additionally, learning the best way to map your content. So some trial and error is needed on the best way to map your processes. But as for the operation, once up and running, (Triaster's customer service is EXCELLENT!!!) the system is basically automated. The operational hit on someone time is pretty small. again, like most large scale software, if you have an on premises installation, there is more overhead. But if you select the cloud solution, just the admin and the client content authoring is needed. yes, I believe the only downfall is the learning curve and you will have that no matter what software you use.

Terry G.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed December 2017

Easy to use process mapping tool with great customer support

The ability to produce process flows that can easily be accessed and used by staff in their day to day roles. It is also a great tool for training staff

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use based on the Visio package. Customer support on the odd occasion when things do go wrong cannot be faulted.

Cons:

Managing general feedback from users is a bit clunky and could do with a response button for an Administrator to answer a query.

Richard H.

Used daily for more than 2 years

Review source

Reviewed February 2018

Using Triaster for ten years now and found it to be challenging at times when update are introduced

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

easy of use for the end user most of the time, it hold all our document in one place and i will help our company be consistent with our documentation around the whole Fugro group

Cons:

As stated above when updates are introduced there are a time when the new software is difficult to understand and get to work the first time. not always Triaster fault but an easy access online video could help when a major update is released.

Natalie H.

Non-Profit Organization Management

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed December 2017

Fantastic piece of software with loads of benefits

We have made substantial cost savings using this piece of software. We are able to map our processes in great detail which gives us an accurate costing of a process which has enabled us to easily identify processes for improvement and make substantial cost and time savings.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Triaster is easy to use and gives us a clear view of our end to end processes. By using Triaster we have been able to fully cost our processes and identify a large number of cost savings. The support team have been our savior the last 12 months whilst we've been getting to know the system, their response time is excellent.

Cons:

Publishing times can take quite some time especially when you have a large number of maps. Also their is no way of identifying any maps that did not publish that should have.

Tim P.

Government Administration

501-1000 employees

Used weekly for less than 12 months

Review source

Reviewed October 2017

We use Triaster to capture and share our As-Is and To-Be operational processes.

A platform for managing business performance improvement, in terms of efficiency, effectiveness and economic benefits from capturing and reviewing our operational processes.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It enables me to quickly produce and publish process maps and get feed back from the organisation. It provides a platform for best practice and a single version of the truth for staff and stake holders. It enables self audit and desk top auditing of our operational processes for regulatory compliance. It is also used to determine our key performance indicators and supports our Value for Money reporting. It has been critical in our housing systems replacement project in defining all our operational processes and how we want to use our new integrated solution. It has enabled our staff to understand the impact they have on other roles and departments and helped to integrate our work mentality where most people were use to silo thinking.

Cons:

Only issues we had so far was linking documents to the process maps which had a few teething problems.

Steve A.

Utilities

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed September 2017

Triaster provide the best customer support I have ever experienced.

I have been using PN for about 6 years and have created some brilliant management systems. At the moment we use another mobile application with a data collector feature which allows operations to populates the management system forms remotely. A data collector would be useful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The key function I like best is its mobile ability, this allows our operations teams access to our management system.

Julie M.

Logistics and Supply Chain

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed September 2017

Fantastic customer support and service!

Supported the visibility of company processes and standards across the business. Facilitated the drive towards consistency of ways of working

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The logic behind it and the customer involvement in it's development. User requirements are obtained to further improve the functionality

tony t.

Used daily for more than 2 years

Review source

Reviewed February 2018

weve been generally pleased other than the issues arising from publicatioon times

A cleaner more usable library

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

linking of processes end to end, the search function (which we didnt have before) and the properties we can add

Cons:

We have found several issues frustrating and culminating in the switching off of several areas of functionality

Hank H.

Electrical/ Electronic Manufacturing

201-500 employees

Used daily for more than 2 years

Review source

Reviewed October 2017

Great tool, easy to use interface. Fantastic support.

"One stop shop" for all relevant information required by our employees. Customized solutions where requested.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Menu editor makes ongoing revisions and updates very quick and easy to do. Support has always been timely and effective solutions found.

Francesco G.

Verified reviewer

Airlines/ Aviation

10000+ employees

Used weekly for more than 2 years

Review source

Reviewed May 2022

Triaster made process maps easier

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Great tool for creating basic and advanced process maps

Cons:

A bit hard to use as it have to be extended on ms Visio or navigator

Showing 1 - 10 of 13 Reviews

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Triaster 2026: Benefits, Features & Pricing

Overview

About Triaster

Triaster Screenshots

Triaster Pricing and Plans

Triaster Features

Triaster User Reviews

Popular Triaster Alternatives

Other Top Recommended Business Process Management Software

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