CASH+ Call Accounting Software 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

CASH+ Call Accounting Software

4.9

(38)

Pricing

Starting at $575.00 one time

About CASH+ Call Accounting Software

Business of all sizes may track staff call activities, cost recovery, revenue creation, employee productivity, and more with the aid of CASH+ Call Accounting Software, which provides unified platform-based tracking for these activities and others. It enables managers to create reports with insights into call statistics, departmental data, the most often called numbers, the most expensive calls, and more.

CASH+ Call Accounting Software Screenshots

CASH+ Call Accounting Software Pricing and Plans

Starting price: $575.00 one time

Free Trial

Free Version

Basic

$575.00

flat rate, one time

No plan information available

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CASH+ Call Accounting Software Features

Features of CASH+ Call Accounting Software
By-Extension Reporting
Call Duration
Caller ID
Call Logging
Call Monitoring
Call Reporting
Call Volume
Cost Analysis
Inbound Reporting
Outbound Reporting
Usage Tracking/Analytics

CASH+ Call Accounting Software User Reviews

Overall Rating

4.9

Ratings Breakdown

87%

13%

Secondary Ratings

Ease of Use

4.7

Value for money

4.7

Customer support

5.0

Functionality

4.8

Have you used CASH+ Call Accounting Software and would like to share your experience with others?

Suzanna (Suzie) F.

Verified reviewer

Used monthly for more than 2 years

Review source

Reviewed November 2017

Wonderful! They are never more than an phone call away, always a pleasure to deal with!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love that the reports are set up to automatically be emailed once a month. I can always count on the report being there when I'm ready to do my month end.

Cons:

I think only once I struggled with the set up on the server, but their customer support was more that ready and willing to help.

Jeff S.

Verified reviewer

Market Research

51-200 employees

Used daily for more than 2 years

Review source

Reviewed December 2019

Exceptional Technical Support Staff

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I wanted to thank you again for going above and beyond to help us at The DRG upgrade our call recording hardware. The process went smoothly without issue, and our call center was able to resume dialing on schedule. The system has been stable and running reports is noticeably more responsive. [SENSITIVE CONTENT HIDDEN] always kills it for us, thanks for all the good work!

Cons:

Report retrieval speed was always a pretty slow process. However, the back-end database upgrade during our hardware migration mitigated this concern.

Verified

Reviewer

Automotive

Self-Employed

Used weekly for free trial

Review source

Reviewed August 2021

Super impressed customer

We didn't get Hansen software from them directly. BSB Communications' MiTel phone systems were chosen. Hansen Software's customer service has blown me away.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Hansen Software's customer service is outstanding. I don't call very often; in the last eight years, I've only called maybe a dozen times. Having said that, they always answer soon away when I call.

Cons:

They don't pass me off to other people; instead, the person who answers assists me immediately away. They walk me through the process of adding an extension, creating a report, or making adjustments to automatic reports, and it's all done in a flash. It provides excellent support without causing any discomfort. Because of their support, I highly recommend them.

Vendor Response

Thank you for taking the time to do a review. Glad to hear your service is top notch!

Replied August 2021

Kirk K.

Verified reviewer

Computer Software

11-50 employees

Used other for more than 2 years

Review source

Reviewed April 2021

Super impressed customer of Hansen Software

Great Service & Support

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I am really impressed with Hansen Software support. I do not call that often, less than a dozen times in 8 years. That being said, every time I call, they answer right away.

Cons:

They do not transfer me to other people, the person who answers helps me right then. They walk me through setting up an extension, report, or changes needed for an automatic reports and it is just done-done very quickly. It is really great support without any pain. Totally recommend them because of their support.

Reasons for choosing CASH+ Call Accounting Software

We didn’t source Hansen software directly. We choose MiTel phone systems from BSB Communications. I am really impressed with Hansen Software support.

Vendor Response

Thank You Kirk. We really appreciate you taking the time to write us a review.

Replied April 2021

Mohammad Q.

Used daily for less than 2 years

Review source

Reviewed February 2018

Great Software, Easy to Use, and Great Customer Service for any Required Guidance

Allows a hotel to monitor calls from guest rooms and inputs the desired rate per any selected time frame an administrator wants to charge by. Very great product and a better staff.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It allows the tracking of phone calls, has many options to adjust your preferred rates or methods of inputting charges for phone calls.

Cons:

There is not much not to like. It does need proper set-up which can be a bit confusing for anyone that has not set up any software. However, the customer service and support provided by the agents compensates for any difficulty one may have. In regards to setting up, you can give them a call and they can help you step-by-step in the setup process or even assist you via remote desktop connection.

Thierry C.

Utilities

51-200 employees

Used daily for less than 2 years

Review source

Reviewed April 2017

Software Update and Customer Service Review

My Cash + software needed to be updated to correct a little hickup we had. I dealt with my reo from the beginning and let me tell you that his Customer service skills were amazing. He not only helped me to get the update up and running on the system but he went ahead and corrected another situation without me even having to ask. He emailed my about all the détails and was always on time when we had scheduled phone calls. I would highly recommend Hansen Software based on my rep's great Customer service skills and also would recommend the Cash + Software. I have just renewed my service plan with Hansen Software and I will make sure I renew it because I know I will get the help I need when I need it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to Use. Web Access. Great Customer Service

Cons:

Not in french.

Ron R.

Market Research

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed November 2016

Outstanding service completes experience with growing product line

Hansen Software brought us incredible value with its Call Accounting package, and specifically the Call Recording add-on. From a small-to-mid-sized business perspective, we shopped the competition thoroughly and we would be extremely surprised if you could find a more cost-effective call recording solution. The software is extremely reliable, secure, and full of features for compatibility with many industries. In addition to well-designed software, it's truly Hansen's training and support team that brought value to our customer experience. The support team was highly accessible, professional, and determined to make sure our configuration worked as expected. Hansen Software takes ownership and accountability of their product's performance, which was evident in the attitude and preparation of their support team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Value, accuracy, reliability, and customer service & support.

Chris W.

Government Administration

201-500 employees

Used daily for more than 2 years

Review source

Reviewed June 2016

Awesome company with a great product and service!

I have used CASH+ at two different locations. The software is great and works as it is reported to work. If issues ever crop up I know I can count on the support staff to make it right. Never had a bad experience with the software, support staff or with follow-up.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It works as described and is solid.

Cons:

None at this point and I am a long time user having followed them through several upgrades of the software.

Fern K.

Staffing and Recruiting

11-50 employees

Used daily for more than 2 years

Review source

Reviewed March 2018

Always accessible. Software easy to use.

Again it performs as we expected. Monitoring call accounting to use as a management tool more than anything else.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

For our purposes, this software is perfect for reporting time and calls. We use this tool primarily for a management tool as we are a sales organization and can monitor the activity of each person.

Shelley W.

Utilities

2-10 employees

Used monthly for more than 2 years

Review source

Reviewed November 2017

Hansen followed up to see if we had received our upgrade and applied it or if we needed anything.

It is working when I need it. We have had this software now for 7 years and I have only had an issue twice that held me up. Both the issues were resolved in an acceptable amount of time - hours not days.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

For our monthly reporting requirements which we complete once per year, I find that the software is easy to remember how to use. The reports created easily download into an excel spreadsheet and we can sort them that way. I also like that we can pull either by one station, a select group of stations or the whole company as required. We have never lost any data, even at the time electrical services were down for a week, or someone on our end who was untrained tried to "fix" something. Their support services are quick and efficient - an issue I had this morning was updated and corrected within a very short time and their support corrected the issue without holding me up on the line with them. I received a phone call when it was complete.

Showing 1 - 10 of 38 Reviews

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