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Voicespin

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Overview

Voicespin 2026: Benefits, Features & Pricing

Wondering if Voicespin is right for your organization?

Our Call Center Software selection experts can help you in 15 minutes or less.

On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Voicespin
Voicespin
4.8
(5)

Pricing

Starting at $40.00 per month

About Voicespin

VoiceSpin is a sales-oriented cloud-based AI contact center software provider offering a range of solutions for SMBs and large-scale enterprises, helping them manage their inbound and outbound communications, reach out to more leads faster, and turn more conversations into sales conversions.

With VoiceSpin, teams can acquire international local numbers from various countries to expand the global reach. An AI-based auto dialer enables sales team to make thousands of outbound calls with minimal human input, while an intelligent lead and agent scoring and matching system ensures leads are always routed to the best-fitting agents to maximize sales conversions.

VoiceSpin’s robust VoIP call center software can also streamline inbound call handling with features, such as IVR, advanced call routing, inbound call queues, queue callbacks, real-time dashboards, and customizable reporting and analytics. Integrations with the leading CRM systems, such as Zoho, Salesforce, HubSpot, and Pipedrive, will automate agent workflows and provide agents with more context for delivering more personalized experiences.

Companies with more mature needs can additionally take advantage of bulk SMS text mes...

saging, AI speech analyzer, and VoiceSpin messaging that unifies all digital communication channels, including email, chat, WhatsApp, Telegram, and other instant messaging apps and social media platforms into a single interface to optimize omnichannel customer communications.

Voicespin Screenshots

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Voicespin Pricing and Plans

Starting price: $40.00 per month
Free Trial
Free Version

Basic

$40.00

per user, per month

Plan includes:

  • Business phone service
  • International DID numbers
  • Interactive Voice Response
  • Call recording
  • Reporting and analytics
  • Text messaging
  • Basic integrations

Advanced

$85.00

per user, per month

Plan includes:

  • Everything in BASIC +
  • AI auto dialer
  • Local caller ID
  • Inbound call queues
  • Queue callback
  • Bulk SMS messaging
  • Premium integrations

Enterprise

Pricing available upon request

Plan includes:

  • Everything in ADVANCED +
  • Advanced analytics
  • Workflow automation
  • Custom development
  • Custom integrations
  • API developer support
  • Custom onboarding
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Voicespin Features

  • Popular features found in Call Center
    Caller ID
    Call Logging
    Call Monitoring
    Call Recording
    Call Routing
    Call Scripting
    Contact Management
    CRM
    Dashboard
    IVR
    Queue Management
    Reporting/Analytics
  • More features of Voicespin
    Activity Dashboard
    Activity Tracking
    AI/Machine Learning
    Alerts/Escalation
    API
    Auto-Dialer
    Automatic Call Distribution
    Automatic Outbound Dialer
    Blended Call Center
    Callback Scheduling
    Call Center Management
    Call List Management
    Call Reporting
    Call Transfer
    Campaign Management
    Chatbot
    Chat/Messaging
    Computer Telephony Integration
    Contact Database
    Inbound Call Center
    Live Chat
    Manual Dialer
    Monitoring
    Multi-Channel Communication
    Multi-Language
    Outbound Call Center
    Performance Management
    Power Dialer
    Predictive Dialer
    Preview Dialer
    Progressive Dialer
    Real-Time Analytics
    Real-Time Data
    Real-Time Monitoring
    Real-Time Notifications
    Real-Time Reporting
    Reporting & Statistics
    Sentiment Analysis
    SMS Marketing
    SMS Messaging
    Social Media Integration
    Speech Recognition
    Third-Party Integrations
    Voice Mail
    VoIP
    Workflow Management

Voicespin Integrations

Zendesk Suite
Zendesk Suite
HubSpot Marketing Hub
HubSpot Marketing Hub
Zoho CRM
Zoho CRM
Insightly
Insightly
ActiveCampaign
ActiveCampaign
Zapier
Zapier

See all 15 integrations

Voicespin User Reviews

Overall Rating

4.8

Ratings Breakdown

5

80%

4

20%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.6

Value for money

5.0

Customer support

5.0

Functionality

4.8

Have you used Voicespin and would like to share your experience with others?

Jeries's profile

Jeries B.

Verified reviewer

Financial Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2021

Perfect

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
The fast response from support team and our Account Manager
Cons:
Sometimes we have problems with the lines

Reasons for switching to Voicespin

Support and quality

Read More

ML

Matan L.

Verified reviewer

Furniture

11-50 employees

Used daily for more than 2 years

Reviewed December 2022

“Lineup” review

5

My overall experience with voicespin is absolutely great.I will not replace them for another vendor even if the price was lower. Since I know they care about their costumers which for me is most Important.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
I have been working with voicespin admin softwares for a few years now and I feel very comfortable working with the interface and being able to configure everything myself from extensions to queues and configuring new numbers myself.
Cons:
I would love to have an option to download the entire recordings content in bulk and I already know voicespin team were working on such a solution.

Read More

AS

Asaf S.

Verified reviewer

Computer Software

51-200 employees

Used daily for more than 2 years

Review source

Reviewed December 2021

ok

4

Ratings Breakdown

3
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
It works daily.
Cons:
Sometimes main servers crushes There is no Emergency plan Cannot divert calls to another phone when there is a crisis

Vendor Response

Hi Asaf Environments, In spite of our best efforts, may sometimes be down due to global issues, but all of our operations are fully backed up. Diversion of calls requires a per client configuration since each client diverts traffic to his private numbers. We do implement this type of automation in place, will check how may we provide you with it as soon as possible. Regards

Replied December 2021

Read More

IC

Igal C.

Verified reviewer

Financial Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed November 2021

Voicespin review

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Great service, great support, quality calls and willingness to answer the client needs.
Cons:
As far as my usage of the system i had no cons.

Read More

BF

Ben F.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 6 months

Reviewed January 2023

Great service and support

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
overall great service, our account manager [sensitive content hidden] always there to help resolve any issue we may have.
Cons:
support response time can be improved, no web chat on site.

Read More

Showing 1 - 5 of 5 Reviews

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