Selmo 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Selmo

5.0

(1)

Pricing

Starting at $30.00 per month

About Selmo

Selmo is a powerful call automation software covering most processes a modern business performs.

Call centers, contact centers, and independent businesses are already using Selmo to boost their lead generation and sales, improve customer support, and perform extensive surveys and recruitment projects.

Why do companies choose Selmo?

Selmo allows businesses to create their own inbound and/or outbound call center regardless of their size and location. It provides professional call center tools for productive work.

Transform outbound calling with auto dialer software: power mode to automate the routine of dialing and predictive mode to boost calling speed by 3 times.

Deliver the best experience with an inbound IVR, which never forgets to connect customers to agents, set up other tasks or assign tags.

Impress clients with your engagement, as a built-in CRM stores communication history with a client, call recordings, notes, and tags.

Build a seamless flow by integrating Selmo with your CRM. Set it up once to transfer your contacts to Selmo’s calling campaigns and back.

Avoid errors and delays with Selmo’s scripting tool. Agents will see a script you create and assign to a specif...

ic campaign, as well as the survey to fill during the call. Automate processes with triggered outcomes. Add customizable call outcomes for each campaign and set up respective actions. No client will get lost in the middle of the funnel thanks to this feature. Understand how your campaigns perform with various sets of charts, tables, and downloadable reports. Manage team’s productivity with performance reports and KPIs. Assist new team members with various learning tools. Selmo is quick in installation and lightweight software using a cloud SaaS model, which means no hardware is required. You can access your account from any laptop with a stable internet connection. Moreover, Selmo is scalable and perfect for teams of 2, 10, 50, 100 or 1000 agents and above. The sky is the limit! A list of most-used Selmo features: - Auto dialer with predictive and power modes An auto dialer is a piece of software that dials phone numbers from the list and automatically connects an operator to a call, when a customer picks up the phone. Selmo’s auto-dialer has 2 modes: a power mode and a predictive mode. Our data show that predictive mode repurposes up to 80% of agents’ working hours from dialing to talking and boosts calling efficiency 3 to 4 times compared to manual mode. - IVR Fully customizable and supports various tasks, for example assigning tags, scheduling a call, adding the contact to a campaign or assigning him to a manager, etc. - Call recording All inbound and outbound calls are being recorded and stored until such time as you decide to delete them. - CRM Contacts you upload to the service are instantly formed into client cards, which store all the data, tags, call history, and tasks assigned to the client. This is an all-you-need CRM perfect for sales and customer support. - Mailing An essential tool for customer communication. Connect an email address and send emails directly from Selmo. Create automated emails based on call results or other triggers. - API-integrations This feature allows to connect Selmo to your CRM as a calling tool. Build an automated funnel, which transfers contacts from your CRM funnel to Selmo, assigns a script and a manager, and dials automatically. Results are then transferred back to your CRM. - Scripts & surveys Create scripts and surveys right inside the app, assign them to campaigns and managers, set outcomes, and allocate respective actions. Thorough survey statistics are available as well. Other tools include: - Speech transcription - Speech analytics - Contacts import and storage - Visual reports - Team performance reports - KPIs

Selmo Screenshots

Selmo Pricing and Plans

Starting price: $30.00 per month

Free Trial

Free Version

Basic

$30.00

per user, per month

No plan information available

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Selmo Features

Popular features found in Predictive Dialer
Automatic Call Distribution
Call Center Management
Call Monitoring
Call Recording
Call Routing
Call Scheduling
Call Transfer
Computer Telephony Integration
Contact Management
FTC Compliance
Lead Management
Real-Time Reporting
More features of Selmo
Activity Dashboard
Activity Tracking
Agent Interface
Alerts/Escalation
Alerts/Notifications
Answering Machine Detection
API
Auto-Dialer
Automated Routing
Automatic Outbound Dialer
Blended Call Center
Callback Scheduling
Call Disposition
Caller ID
Call List Management
Call Logging
Call Reporting
Call Scripting
Call Tracking
Campaign Management
Campaign Specific Caller ID
Chatbot
Collaboration Tools
Contact Database
CRM
Customer Database
Customer History
Customizable Fields
Customizable Reports
Data Import/Export
Email Management
Inbound Call Center
Integrations Management
Interaction Tracking
IVR
Lead Capture
Lead Distribution
List Management
Live Chat
Manual Dialer
Monitoring
Multi-Channel Communication
Outbound Call Center
Performance Management
Power Dialer
Predictive Dialer
Progressive Dialer
Queue Management
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Reporting/Analytics
Reporting & Statistics
Text to Speech
Third-Party Integrations
Workflow Management
Workforce Management

Selmo Integrations

Selmo User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Have you used Selmo and would like to share your experience with others?

Zoe N.

Architecture & Planning

2-10 employees

Used daily for less than 6 months

Review source

Reviewed September 2022

Selmo

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Despite all the information it helps you monitor, Selmo’s call center analytics platform is super clear and easy to navigate, so it’s simple to find what you’re looking for. Before using this program, our operators used to have to ask callers for the same details again and again when they called. Now, with Selmo’s easily navigable tech, they can quickly bring up the relevant information in the middle of the call, leading to a more personalized experience.

Vendor Response

Hello Zoe, thank you for the positive review! We are glad you find Selmo's call center platform helpful and easy to use! Our goal was to make operators' work easier by eliminating distractions and putting all the information needed for a call on one screen. Enjoy!

Replied October 2022

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