UCare 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

UCare

4.4

(31)

Pricing

Starting at A$79.00 per month

About UCare

UCare is a full-featured cloud-based church management system with easy-to-use systems that provide four key solutions for churches. It includes interactive calendars, membership management, event booking and catering, donation tracking and more. UCare users can access their own data from any device or platform with our secure web portal available on desktops, laptops, tablets and mobile phones.

UCare Screenshots

UCare Pricing and Plans

Starting price: A$79.00 per month

Free Trial

Free Version

Basic

A$79.00

usage based, per month

No plan information available

UCare Features

Popular features found in Church Management
Attendance Tracking
Event Management
Member Communication
Member Directory
Online Calendar
Online Giving
Pledge Management
Small Group Management
Volunteer Management
Worship Planning
More features of UCare
Accounting Integration
Activity Dashboard
Alerts/Notifications
API
Child Check-in
Communication Management
Contact Database
Contact Management
Credit Card Processing
Customizable Branding
Customizable Reports
Customizable Templates
Data Import/Export
Donation Management
Electronic Payments
Email Management
Event Scheduling
Forms Management
For Religious Organizations
Member Portal
Membership Management
Mobile Access
Multi-Location
Registration Management
Reminders
Reporting & Statistics
Role-Based Permissions
SMS Messaging
Social Media Integration
Third-Party Integrations
Visitor Tracking
Website Management

UCare Integrations

Mailchimp

Microsoft Power BI

Planning Center

Pushpay

Stripe

Clickatell

UCare User Reviews

Overall Rating

4.4

Ratings Breakdown

55%

29%

13%

Secondary Ratings

Ease of Use

4.2

Value for money

4.5

Customer support

4.4

Functionality

4.2

Verified

Reviewer

Used monthly for less than 6 months

Review source

Reviewed April 2018

A low introductory price means you only pay for what you need.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

A low introductory price means you only pay for what you need. Integration with third party apps like Mail Chimp

Cons:

There are a lot of little extras that we can pay for and we would need to be mindful that we dont go over budget. Being responsible for our congretations money is a huge privilege and responsibility that we are mindful and respectful of every day.

Bronwyn P.

Verified reviewer

Religious Institutions

2-10 employees

Used daily for more than 2 years

Reviewed June 2022

Using UCare as your church management system

Delighted to find an Australian product with real time responses for any problem solving.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, ability to be shared and different access levels to numerous volunteers. Great record keeping portal with ability to print reports as needed. Great Help platform and support.

Cons:

Fluctuating costs due to data recording that effects monthly invoices.

Reasons for choosing UCare

Local product - real time responses to issues.

Reasons for switching to UCare

Looking for an Australian product with local time support.

Vendor Response

Thanks you so much for your feedback Bronwyn, so glad your experience with UCare has been a success. With per person pricing there is at times fluctuations based the amount of active profiles. We notify Admins a week before each invoice so that they can archive any profiles that shouldn't be active. We can also move you to a fixed invoice to address fluctuating costs. Feel free to reach out to the team to discuss this.

Replied June 2022

Maika R.

Verified reviewer

Religious Institutions

2-10 employees

Used daily for more than 2 years

Reviewed June 2022

UCare Review

It has been okay.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The household groupings work well and the ability to share ticket links

Cons:

It's not very versatile. Would love to see a rostering system integrated

Reasons for choosing UCare

Wasn't my choice to make

Vendor Response

Hi Maika It sounds like your church may be on the Legacy edition of UCare. If an admin switches to Growth edition you will get access to all the rostering/scheduling features. Also, you'll get access to tailored coaching. We have churches of over 100,000 people using UCare. it has lots of extras like members and donation apps & sites, rostering, songs, church health dashboards (i.e. analytics), Check-In & Child Safety, and Automation Studio. You can customize most forms in UCare to work just how your church needs. UCare also integrates with several services and has an advanced developers playground for churches that need to create custom solutions. Please contact support so we can assist you with learning about all the extra options we can provide. We're Australian based so you can even speak to us on the phone.

Replied July 2022

Jenny W.

Verified reviewer

Religious Institutions

2-10 employees

Used daily for more than 2 years

Reviewed July 2022

Ucare use

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ability to hold community information for our church

Cons:

This software was already in place at the office when I started in the job and I gave only received basic training hence I don’t know how all the options work.

Reasons for choosing UCare

Not sure it was used by the church when I started working in the office 3 years ago

Vendor Response

Hi Jenny, thanks for the review. A link to our youtube channel and help docs were included when you first were invited to UCare, and the same content is available contextually in the app. If you are an admin, you can access training and coaching services from the subscription page; otherwise, please contact our support team for more info.

Replied July 2022

Joshua B.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for more than 2 years

Reviewed June 2022

Thanks uCare!

Great company, great application

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The way the processes work helps us manage new visitors and effectively integrate people into the community. It's the best all round people management software we've found.

Cons:

They could improve their volunteer rostering management aspect of the software.

Reasons for switching to UCare

Best value to serve the needs of our church.

Vendor Response

Hi Joshua, thanks so much for your feedback. It is so great to see you are effectively connecting new people into community using processes. That's what we are all about. - Helping CHURCHES Love PEOPLE. We are investing a significant portion of our development to rostering and volunteer management including effectively resourcing worship teams with everything they need to rehearse and create amazing worship experiences. We will keep you informed as we continue to roll out new and improved features in this space. We would also love to hear more from you on what you'd like to see in this space. Thanks again for the great feedback.

Replied June 2022

Chris d.

Verified reviewer

Religious Institutions

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed March 2020

Scaleable professional church management software

I've appreciated the concern for the little guy on the part of U-care. The crew there have struck a balance between developing all the high end functionality you could want, but without lagging on support, or forgetting the smaller churches who don't need / can't afford everything right upfront. I'm confident that their processes will allow us to effectively implement, manage and improve the pathways we've defined for growing more and better disciples of Christ.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

As a small church plant of 30 people we chose U-care because it catered for who we were then ... and is scaling naturally and easily as numbers grow and our processes evolve. Just tracking attendance has highlighted things I was missing and so has been super-helpful for care and discipleship. A friend whose church is around 100 has set up teams and processes for home groups, Sunday welcome etc. and as a result has been able to effectively deploy his church in helping people into the relationships that are going to help them settle, grow and serve. Any time that he has thrown at developing their U-care profile has been well supported and has been well repaid in terms of impact - no frustrating cul-de-sacs and time wasting. I like what I see of the added developments and the service team have always been responsive.

Cons:

Nothing. I'm not techie, but even I could get going right away with easy data import options. For anything more complicated I'm confident that I'll get whatever help I need from the support team at U-care.

Reasons for choosing UCare

Scalability, knowing that it would cater for us from start to finish. Second criteria was price-point ... no set up costs and fair monthly pricing.

Vendor Response

Thank you for such an amazing review Chiis, we look forward to working with you for many years to come.

Replied March 2020

Grahame B.

Verified reviewer

Religious Institutions

2-10 employees

Used weekly for more than 2 years

Reviewed June 2022

UCare - not bad

It’s not bad. Provides fir general application requirements.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Fairly user friendly. Emailing and SMS functions are good. Able to accept event payments.

Cons:

Problems with printing checkin labels on recommended printers - system too subject to WIFI issues. Event registrations often end up with duplicated people records.

Reasons for choosing UCare

UCare more flexible and user friendly.

Vendor Response

Hi Grahame Thanks for taking the time to leave a review. Regarding WiFi, many of our churches successfully use UCare on slow WiFi connections. But 2 clients have had issues using UCare at Event venues. This wasn't a UCare issue but caused by Event venues using QOS software to block WiFi. We recommend getting dedicated bandwidth from the Event venue, or as UCare uses very little bandwidth you can use the Personal Hotspot option on a phone. If you using budget DYMO printers, the DYMO printer software for macOS contains bugs. You can alternatively use Brother printers for iOS and Android stations, or Zebra printers for high-speed label printing. Please contact support so we can put you in touch with DYMO support or provide you with more info on the other supported printers. Finally, if you are getting duplicates, ask attendees for a mobile phone or birthday so that UCare can match existing profiles.

Replied June 2022

Christian M.

Verified reviewer

Real Estate

Self-Employed

Used weekly for more than 2 years

Reviewed June 2022

A great church member and management CRM.

Other than internal connectivity with congregants the overall efficiency and abilities one can achieve utilising the Ucare CRM is very good.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The fact that it focuses on religious organisations and the way they are set up and managed.

Cons:

Sometimes you have to go in and out of sections to find different info on congregants. Having a quick link to church members and their involvement in different departments and families would be very useful.

Vendor Response

Hi Christian Thanks for your message. If you hover over a person's name in UCare it will show you a summary of their involvement, person details, photo, etc.

Replied June 2022

Howard B.

Verified reviewer

Religious Institutions

2-10 employees

Used daily for more than 2 years

Reviewed June 2022

An effective ministry extra

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use of the aspects and functions I know. As an older user, I need things to be simple and easily accesible and understood

Cons:

Not as intuitive as I expected - sometimes it can be a little hard to work out functions for someone who is not as young as other users

Reasons for choosing UCare

Ease of use for Youth Ministry and so we converted all church to Ucare

Reasons for switching to UCare

Updating systems to be more tech savvy

Vendor Response

Thanks for the review, Howard. We are here to help you, so if you get stuck on anything, please reach out to support@ucarehq.com.

Replied June 2022

Verified

Reviewer

Religious Institutions

2-10 employees

Used daily for less than 6 months

Reviewed July 2022

Learning about UCARE

minimal

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I would like to know if there is instructional videos.

Cons:

Not easy to find things. training videos would be great

Vendor Response

Hi, When you first receive an invite to UCare, the email contains a link to our help centre & and our Youtube Channel. If you are the person who created the account, you'll also receive several emails from our team to help you with onboarding and using UCare. For the first 7 days after you first sign in to UCare, a Welcome help article is displayed on the home page. This article also links to all our Youtube videos. On every UCare page, you can click the "?" button in the top right; this displays help articles & videos that are relevant to the current UCare page. This also allows you to send a message asking our team for help. You can also access the support centre & all our videos by clicking the Support link on ucarehq.com. Please contact our support team if you have any other ideas on effective ways to communicate this information to you. You can also access custom training options from your Subscription page if you are an admin, or support can help with this.

Replied July 2022

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