Captyn 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Captyn

4.8

(14)

Pricing

Pricing available upon request

About Captyn

Captyn is a cloud-based registration management platform for classes, lessons, events and camps. It offers easy-to-use registration features for participants and managers. Account creations are completed by participants or event organizers. The mobile-friendly platform supports online registration and payment processing.

For efficient checkouts, participants can choose to save credit card information to their personal Captyn accounts. Other features include series details, private lesson management, real-time schedules and more. Additionally, Captyn allows administrators to add, revoke, and manage user permissions for employees and participants. It provides unlimited staff accounts to assign to coaches and instructors. The platform also includes tools for attendance tracking and performance evaluation.

Captyn Screenshots

Captyn Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Captyn Features

Popular features found in Dance Studio
Attendance Tracking
Billing & Invoicing
Booking Management
Online Payments
Point of Sale (POS)
Reporting/Analytics
Self Service Portal
Staff Management
Student Management
More features of Captyn
Activity Dashboard
Alerts/Notifications
Attendance Management
Attendee Tracking
Automated Scheduling
Class Management
Class Registration
Class Scheduling
Client Management
Communication Management
Contact Management
Costume Management
Credit Card Processing
Customer Database
Customizable Branding
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Discount Management
Electronic Payments
Email Management
Employee Management
Enrollments/Onboarding
Event Management
Event Registration
Event Scheduling
Event Ticketing
Forms Management
Group Registration
Instructor Management
Invoice Management
Member Accounts
Member Management
Mobile Access
Mobile Alerts
Multi-Location
Multiple User Accounts
Online Registration
Onsite Registration
Parent Portal
Payment Processing
Real-Time Reporting
Recurring/Subscription Billing
Refund Management
Registration Management
Reminders
Reporting & Statistics
Sales Reports
Scheduling
Self Check-In/Check-Out
Skills Tracking
SMS Messaging
Surveys & Feedback
Team Management
Transaction History
Visitor Registration
Wait List Management
Website Integration

Captyn User Reviews

Overall Rating

4.8

Ratings Breakdown

86%

Secondary Ratings

Ease of Use

4.9

Value for money

4.5

Customer support

4.9

Functionality

4.8

Have you used Captyn and would like to share your experience with others?

Glen D.

Verified reviewer

Sports

11-50 employees

Used daily for more than 2 years

Review source

Reviewed January 2025

Really incredible product!

It has been fantastic. Training new coaches or instructors on the app takes a few minutes, it used to take literally weeks on our previous software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User friendly and great mobile experience for all of my coaches and customers!

Cons:

I wish I could run a whole swim meet on Captyn, the entry system is great, I wish we could just use Captyn for the whole meet. Maybe some day!

Reasons for choosing Captyn

Much more comprehensive and mobile friendly solution. It just seems newer.

Ariel H.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used monthly for less than 6 months

Review source

Reviewed June 2022

Excellent user registration software

Overall I thoroughly enjoyed working with the Captyn team. They were absolutely wonderful on the customer support front and they were very engaging with the training on the backend. Whenever I had questions they were extremely accessible and made the experience the best that possibly could have been.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of user registration, customer support was incredible, training and setup help was great.

Cons:

Sometimes getting to a feature on the back end resulted in me getting turned around. I think the more you use the product the easier it will be, especially if you are running multiple clinics, classes etc.

Reasons for switching to Captyn

Looking for a registration system vs just an online form.

Vendor Response

Thank you so much for your positive feedback! Glad to see an organization like yours that uses Captyn in such an innovative way!

Replied July 2022

Marty P.

Verified reviewer

Sports

51-200 employees

Used daily for less than 2 years

Review source

Reviewed January 2025

EMAC's Scheduling Experience with Captyn

We began with Captyn during the COVID pandemic and with their guidance reshaped our lessons program. Unfortunately we felt like we BETA testing the software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of scheduling and reports/analysis available.

Cons:

Private lessons could be "purchased" by swimmers without confirmation that an instructor was available.

Reasons for switching to Captyn

Team Unify did not have the reports we needed or the scheduling abilities.

Chad O.

Verified reviewer

Sports

11-50 employees

Used daily for less than 12 months

Review source

Reviewed June 2022

Great Product! Even Better Customer Service!

Captyn is phenomenal. The product is top notch. However, what's even better is the incredible customer service provided by Captyn leadership. I value being able to pick up the phone and/or getting a quick response time from an email. These guys get it! They provide the highest quality of customer service that I've seen in the 20+ years in the swimming/coaching industry!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The product is great - it's easy to use. The ability to use it on phone's and/or tablets is a huge plus. Very customer friendly.

Cons:

Captyn is constantly evolving. It is missing a few small items, but leadership continues to provide updates and bug fixes to make the product better and better.

Reasons for choosing Captyn

Just felt right - we couldn't be happier with our decision. We feel like we are on the ground floor of a HUGE product that will lead the swim school industry soon.

Reasons for switching to Captyn

Plain and simple - high-quality customer service!

Vendor Response

Thank you so much for this incredibly positive feedback! We love working with your organization and appreciate you very much!

Replied July 2022

Jilian N.

Verified reviewer

Recreational Facilities and Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2021

Captyn is a lifesaver!

Captyn makes our day to day life easier. All administrative can be done from a phone or tablet, limiting sitting at a computer. We can communicate with our customers quickly and easily. We can edit our offerings at any time. Captyn has made us more efficient. I like that Captyn can be personalized for fit our businesses needs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Captyn has improved our customer experience and made registering for our services simple. The software is user friendly for administrators as well as consumers. Tasks that used to take (at least) an hour now take only a few moments.

Cons:

I have no complaints-Captyn has been so kind to us.

Reasons for switching to Captyn

Our previous system was slow & difficult to navigate. As our business grew, we needed a simpler/faster option to improve our customer experience when registering.

Vendor Response

Thank you so much for this incredible feedback! We are so glad to see you've been happy with Captyn!

Replied July 2022

Kevin C.

Verified reviewer

Higher Education

501-1000 employees

Used monthly for more than 2 years

Review source

Reviewed June 2022

Captyn for camps, swim lessons, and other class registrations

Overall we couldn't be more happy. The staff is responsive and eager to help when we do encounter small issues.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's intuitive to use, but the customer support is exceptional.

Cons:

There are some cumbersome components in the more complicated needs that we have.

Reasons for switching to Captyn

We felt that the Captyn system more directly suited our specific requirements (we were right).

Vendor Response

Thank you so much for these kind words! Good luck to all of your teams this year!

Replied July 2022

Maria S.

Verified reviewer

Sports

11-50 employees

Used daily for more than 2 years

Review source

Reviewed March 2021

Top Notch Program

Old fashioned paper lesson schedules that would have to be written and rewritten multiple times. Being tied to less versatile programming because it was difficult to handle a lot of options.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use is my favorite thing! It’s intuitive and leads our customers along quickly through registration.

Cons:

I have no ‘cons’ as this was a game changer for us!

Reasons for choosing Captyn

Our pages look just how we want them to look. The others were not nearly as customizable as we would have liked. And ease of use is a big selling point for us!

Vendor Response

Thank you so much for these kind words! We love working with your organization!

Replied July 2022

Alexis E.

Verified reviewer

Recreational Facilities and Services

11-50 employees

Used daily for less than 2 years

Review source

Reviewed October 2024

Captyn Review - 10/2024

We used Captyn for a few years and overall had a great experience.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software was very easy to use and customize.

Cons:

There was no portal for user management, and it was difficult to find customer forms following completion.

Logan S.

Verified reviewer

Sports

201-500 employees

Used daily for less than 6 months

Review source

Reviewed June 2022

Incredibly Satisfied

Unbelievably satisfied and excited to share with colleagues and coworkers that switching to using Captyn can vastly improve their operations and the quality of their work life.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It saved me so much time in setting up the program offerings — the whole setup process is easy, surprisingly quick, and thorough. Registration, Day 1 check-in, and payment processing used to be a nightmare every session — to say nothing of the flood of calls, emails, and drop-ins to ask random questions about the program. Captyn has enabled us to cut the time spent on inquiries by at least 90% and let us focus on offering a quality program. Less than 1% of users had problems figuring out the website, and it was user error in every case). Literally 99% of our 500 customers registered with total ease. We’ve received repeated feedback from returning and new customers that the switch to Captyn has made the process so much easier, and I can’t stress enough how much easier it has made my job as the Director.

Cons:

I really don’t have any complaints about the software. It does everything that I need it to do. There are 1 or 2 features that I thought could marginally improve things in my specific case, but they are not necessities at all — just a few things that could save even more time. I am so happy with the software.

Reasons for choosing Captyn

Captyn had no initial startup cost, which was good because we had no initial budget. I was aware that other products with a similar pricing structure existed, but after my demo with [SENSITIVE CONTENT], I knew Captyn was exactly what I had in mind when I started looking. Once you find what you’re looking for, you stop looking!I have used teamunify in the past (quite literally one of the worst user experiences I’ve ever had with software, and I think about 100 swimmers’ parents would back me up on that), and I used Ryzer a bit over the summer while working at another college’s swim camp. Ryzer was okay, but was nowhere near the ease of use that Captyn offers. I know it has other uses, but we needed what Captyn offers and not the recruiting/database functionalities that Ryzer also offers. We’ve talked about making the switch, so we’ll likely be scheduling a demo to explore the option.

Vendor Response

Thank you so much for this great feedback! We love working with your organization! Go Koalas!

Replied July 2022

Anastasia C.

Verified reviewer

Sports

11-50 employees

Used daily for less than 12 months

Review source

Reviewed July 2022

Love Captyn

We've had a great experience with Captyn. Definitely room to improve but the customer service is very responsive and amazing. So thankful we've found this platform!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to learn and very organized, clear. Love the links and filter options for looking for classes. I love that it's paperless. LOVE customer support.

Cons:

There are some difficulties with assigning instructors and unassigning instructors easily. Deleting classes that had students in it before is difficult. So maintaining organization of the schedule can be challenging. Also, there is no customer education tools! So, we've spent time developing "how to" infographics for families using the platform. Various

Reasons for switching to Captyn

We needed something really built for the kind of business we are in.

Vendor Response

Thank you for the positive review! We are so glad we have been able to address these concerns and are thrilled you are so happy using and recommending Captyn. Additionally, we want to thank you for the cons you listed. Your initial reporting of them helped us to improve our user experience, thus improving our platform. As discussed, we're pleased to report that these concerns have been resolved. We love our partnership with your organization and enjoy the open lines of communication with you as we are always striving to put out the best platform possible. We can't wait to show you what is next.

Replied July 2022

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