LaunchBay 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

LaunchBay

4.8

(49)

Pricing

Starting at $39.00 per month

About LaunchBay

LaunchBay is the all-in-one client onboarding automation platform for growing B2B service and software teams. We replace scattered spreadsheets and manual follow-ups with a unified, branded portal that turns onboarding into a competitive advantage.

Stop chasing clients for data. LaunchBay consolidates forms, files, and tasks into one frictionless experience. Automate admin work like reminders and tracking to save hours every week.

Key Features:
• Branded Portals: Build trust from day one.
• Automation: Eliminate project delays caused by missing info.
• Real-Time Visibility: Give clients transparency and reduce support tickets.
• Integrations: Sync with your CRM and PM tools.

Scale capacity without hiring more staff. Ideal for agencies, SaaS, and implementation teams ready to onboard smarter.

LaunchBay Screenshots

LaunchBay Pricing and Plans

Starting price: $39.00 per month

Free Trial

Free Version

Start

$39.00

per user, per month

Plan includes:

Unlimited Clients & Projects
Custom-Brand Client Portal
Loginless Client Access (Magic Links)
Unified Inbox for Client Messages
Client Directory
Project Management
Deliverable Proofing & Collaboration
Digital Contracts
Client Intake Forms
MFA for team members

Grow

$49.00

per user, per month

Plan includes:

Everything in Start
Helpdesk
Zapier Integration
Automations
Bulk Messaging
Recurring Tasks
AI Form Builder
Project Custom Fields

Scale

$59.00

per user, per month

Plan includes:

Everything in Grow
White-labeled Client Portal
Custom Portal Domain
Custom Sending Domain
Remove Powered by Motion.io
Password Protected Portals
Auto BCC Emails to Your CRM
Time Tracking

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LaunchBay Features

Popular features found in Business Process Management
Access Controls/Permissions
Approval Process Control
Business Process Automation
Collaboration Tools
Data Import/Export
Document Management
Drag & Drop
Reporting/Analytics
Task Management
Third-Party Integrations
Workflow Management
More features of LaunchBay
Account Alerts
Account Management
Activity Dashboard
Activity Tracking
Alerts/Notifications
Annotations
Calendar Management
Chat/Messaging
Client Database
Client Management
Client Portal
Client Tracking
Commenting/Notes
Communication Management
Contact Management
Content Management
CRM
Customer Database
Customer Engagement
Customer Experience Management
Customer History
Customer Management
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Document Automation
Document Capture
Document Storage
Electronic Forms
Electronic Signature
Email Management
Engagement Tracking
Event Triggered Actions
File Sharing
Form Builder
Forms Automation
Forms Management
Kanban Board
Multi-Channel Communication
Onboarding
Performance Metrics
Real-Time Reporting
Reminders
Reporting & Statistics
Role-Based Permissions
Search/Filter
Secure Data Storage
SSL Security
Tagging
Time Tracking
To-Do List
Usage Tracking/Analytics
Version Control

LaunchBay Integrations

Zapier

Pipedrive

HubSpot CRM

LaunchBay User Reviews

Overall Rating

4.8

Ratings Breakdown

88%

10%

Secondary Ratings

Ease of Use

4.8

Value for money

4.8

Customer support

4.8

Functionality

4.8

Have you used LaunchBay and would like to share your experience with others?

Ralph H.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 12 months

Reviewed July 2024

Motion allows you to scale up easily

Phemomenal, ease of use, perfect for handling colume of clients

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to keep track of everyrhing whilenworkimg with a client

Cons:

Email open feature needs to be able to drill down

Reasons for choosing LaunchBay

Using both but Motion is front portal

Sandra L.

Verified reviewer

Accounting

2-10 employees

Used daily for less than 6 months

Reviewed January 2025

Motion Review from Accounting Company

Best software we've used so far for managing our work and client communications.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The client portal/visability and ease of use

Cons:

Automations don't pull in when you upload tasks to an exestion project from the templates.

Reasons for choosing LaunchBay

Monday was too complicated and the client portal feature was not what we were looking for at all. It is also more expensive.

Sierra D.

Verified reviewer

Hospital & Health Care

11-50 employees

Used weekly for less than 6 months

Reviewed March 2025

Ease of use

Pretty good. Can support new clients and staff in one place and send messages to them in the platform.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ability to get all the forms from new staff or clients and it straight forward to use once you figure it our

Cons:

Take a minute to set up forms and learn which place to upload them

Reasons for switching to LaunchBay

not upadated or functional. customer complaints about using the portal

Emily L.

Verified reviewer

Design

Self-Employed

Used weekly for less than 12 months

Reviewed August 2024

Motion.io is the straightforward tool designers have been begging for

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the ease and simplicity of setting it up and using it. I don't even have to record a tutorial for my clients. This is the only tool that makes it super easy to send automated reminders and keep track of my client's to-dos. The magic automations that link one task to the next are also really nifty.

Cons:

Unfortunately there are still a few kinks I'll find here and there, such as tasks marked "done" showing back up as active, or having to click twice to assign a person to a task - but I also understand that it's a relatively new product. I also feel that for a tool as simple as this, the price should be cheaper and/or have more of the features included in the lower tier.

Reasons for choosing LaunchBay

I didn't want a separate tool for capturing feedback & marking tasks as complete.

Reasons for switching to LaunchBay

Motion.io is sooooo much easier to use, and I don't need the complicated setup.

Vendor Response

Hi Emily, It's fantastic to hear that Motion.io provided your design business with functionality and ease of use that other tools could not! Regarding the two issues you pointed out (tasks marked complete showing back up as "Active" and clicking twice to assign a person to a task), we deployed fixes/feature enhancements to address both shortly after you published your review. Regarding pricing, we continue to explore options to ensure the cost of each plan reflects its overall value. As we roll out additional features, changes will be coming.

Replied September 2024

Pazbi Z.

Verified reviewer

Design

2-10 employees

Used daily for less than 6 months

Reviewed November 2024

Excellent customer portal

We had an demo call with on of their team, which was very clear. We signed up for the trial and they helped us with the setup. We've been using it for a few months now and can't fault it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customisation of the platform is very extensive. Also how easy it is to onboard clients because of it. Lastly the fact you can use Zapier to trigger automations based on actions on the platform.

Cons:

I really wish they had a Make.com integration.

Reasons for choosing LaunchBay

It was a better solution for us. there was a lot of support and they had experience in what web developement agencies require.

John E.

Verified reviewer

Professional Training & Coaching

2-10 employees

Used daily for less than 6 months

Reviewed August 2024

Motion does what is says it will do with a clean layout

My over all experience has been very positive. My company tried out four other client portal systems before landing with Motion. Our clients have had nothing but good things to say.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Responsive support and the ability to have global tasks but assign them individually as the need arises. The simple sign in procedure for the portal is also a plus. The ability to use digital signatures in the portal is a huge plus. The chat feature is solid and the notifications from the system are timely.

Cons:

I’ve had to learn some different terminology as to what they call things vs what was used to with my previous service.

Reasons for choosing LaunchBay

They did not provide the features we needed for our clients.

Reasons for switching to LaunchBay

Motion provided business critical features that our previous provider did not offer.

Peter C.

Verified reviewer

Management Consulting

2-10 employees

Used weekly for less than 6 months

Reviewed February 2025

Motion.io - Client Connectivity at your Finger Tips

I am developing a client portal on my website for direct interactions with clients on different projects. By having this portal I am effectively harnessing clients "for life" as we are supporting them as their accountability partner in their projects. Motion.io has given me the tools and understanding of how to put this together myself rather than contract this out which would cost me far more money. Sure it takes me time to build this but as I am doing it I am able to tailor it to exactly what I want to give me and my clients the best experience.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Simplicity and support from the Motion.io team.....and its very cost effective. It does exactly what team say it does which is great.

Cons:

Nothing that I have discovered yet. If I have come across things that I haven't got a full grasp of the Motion.io team respond very quickly.

Reasons for choosing LaunchBay

Super simple to use and I could do it myself as it is very intuitive.

Jessica S.

Verified reviewer

Marketing and Advertising

Self-Employed

Used weekly for less than 6 months

Reviewed February 2025

So Easy To Automate Client Projects

It's been great. I really like the approval in app element and how easy it is to implement.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

How easy it is to automate the system so clients are not overwhelmed.

Cons:

Somethings take a few too many clicks to find/to get to. I'd like to see some more simplification elements added. But overall it's been great.

Reasons for choosing LaunchBay

recommended from a trusted friend, who was loving it in her business.

Reasons for switching to LaunchBay

Looking primarily for in app page and email approvals and comment on.

Eric P.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 12 months

Review source

Reviewed October 2024

Great platform, great support!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User friendly, super professional and helpful support team, game changer for growing businesses and those that want to organize and streamline their workflow and communication. You can’t out a price tag on that. Well worth it!

Cons:

I have zero complaints and am extremely satisfied.

Reasons for choosing LaunchBay

Love the platform love the support and they’re growing as well

Reasons for switching to LaunchBay

Improve overall workflow and communication

Brilee H.

Verified reviewer

Accounting

11-50 employees

Used daily for less than 6 months

Reviewed January 2025