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Fiix

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Updated April 10, 2025 at 12:06 PM

Fiix 2026: Benefits, Features & Pricing

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Written by Laura Burgess

Content Analyst

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Edited by Caroline Rousseau

Senior Editor

Wondering if Fiix is right for your organization?

Our Maintenance Management Software selection experts can help you in 15 minutes or less.

On this page
  • Our Summary
  • Pricing and Plans
  • Features
  • Integrations
  • Key Sentiments
  • User Reviews
  • Frequently Asked Questions

Our Summary

Fiix
Fiix
4.5
(627)

Pros:

  • Work order management
  • Maintenance scheduling

Cons:

  • Reporting issues
  • User interface challenges

Pricing

Starting at $45.00 per month

What is Fiix:

Fiix is a cloud-based maintenance management software. Businesses use Fiix to manage equipment maintenance, optimize asset lifecycles, issue and manage work orders, and track tasks across their organization.

Why we like Fiix:

Fiix is an effective solution for organizing a preventative maintenance system and managing work orders. As a cloud-based solution, Fiix also provides users with mobile access, which makes it a good fit for remote, hybrid, and distributed teams.

Who should use Fiix:

Maintenance and fleet managers at small and midsize companies use Fiix to optimize the lifecycle of the machines, vehicles, and components under their care. Facilities managers also rely on Fiix to maintain HVAC, plumbing, electrical equipment, and various appliances.

Fiix Screenshots

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Fiix Overview

Fiix is a cloud-based computerized maintenance management system (CMMS) that helps businesses organize their maintenance departments, get on top of maintenance backlog, and work towards preventive maintenance.

The CMMS helps manage work orders and physical assets, schedules, tracks maintenance and keeps detailed records of asset performance and maintenance history. Other features include inventory tracking, parts and supplies management, an interactive calendar, printable QR codes for asset tagging, customizable reports, multi-site management, ERP integrations and more.

F...

iix is a web-based solution, aiding in setup and automatic updates. All users also get access to the Fiix mobile app, which puts the CMMS into the hands of technicians in the field. The system is compatible with Mac and Windows operating systems and any iOS or Android mobile device.

Fiix Pricing and Plans

Starting price: $45.00 per month
Free Trial
Free Version

Free

$0.00

flat rate

Plan includes:

  • 25 Active Pms
  • Asset Management
  • Calendar
  • Downtime Tracking
  • Inventory
  • Mobile App
  • Parts
  • Supplies
  • Unlimited Service Requests
  • Work Orders

Basic

$45.00

per user, per month

Plan includes:

  • Phone Support
  • Reports
  • Unlimited PMs
  • Resource-based scheduling
  • User certification tracking
  • Access to success team
  • Email support

Professional

$75.00

per user, per month

Plan includes:

  • Advanced Notifications
  • Custom Report Builder
  • Downtime Tracking
  • Fiix Foresight
  • Inventory Cycle Counts
  • Multi-Asset Work Orders
  • Multi-Sire Management
  • Nested Pms
  • Purchasing and Rfqs

Enterprise

Pricing available upon request

Plan includes:

  • E-Signatures
  • Failure Codes
  • Fiix Integration Hub
  • Single Sign on
  • Audit Traill
  • Custom API integrations
  • Customizable interface
  • Customized workflows
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Our Analysis of Fiix's Pricing Plans

Fiix offers a range of pricing plans to suit the needs of different organizations, from small businesses to large enterprises. We've analyzed each plan in detail to help you determine which one aligns best with your company's requirements and budget. Fiix provides four distinct pricing tiers: Free, Basic, Professional, and Enterprise. Each tier is designed to cater to specific levels of complexity and scale, and understanding the advantages...

and limitations of each is essential for making a well-informed choice. __Free plan__ Fiix's Free plan is ideal for small teams or those just getting started with computerized maintenance management. It offers essential features like unlimited service requests, work orders, and asset management. The plan also includes downtime tracking, a mobile app, and inventory management for parts and supplies. While the number of users is limited, it's a great way to explore Fiix's capabilities without any financial commitment or credit card required. **Advantages:** - **No cost:** Get started with powerful CMMS features without spending a dime. - **Commitment-free:** No contracts or credit card needed, allowing you to test the waters risk-free. - **Core tools included:** Manage work orders, preventive maintenance, and assets with ease. **Disadvantages:** - **Limited user capacity:** A cap on users may not accommodate larger teams. - **Restricted advanced features:** Some advanced features are not included in the Free Plan. - **Scalability constraints:** As your business grows, you may quickly outgrow this plan's capabilities. __Basic plan__ The Basic plan, at $45 per user per month, is a step up from the Free plan. It includes all the features of the Free plan, plus unlimited preventive maintenance tasks, reporting capabilities, resource-based scheduling, and user certification tracking. You'll also have access to Fiix's success team and both email and phone support. The Basic plan introduces pass/fail inspections to enhance quality control. **Advantages:** - **Expanded feature set:** Unlock additional tools to streamline your maintenance operations. - **Dedicated support:** Get help when you need it with email and phone support from Fiix's success team. - **Quality assurance:** Implement pass/fail inspections to ensure high standards are met. **Disadvantages:** - **Costly for large teams:** Per-user pricing adds up quickly. - **Feature gaps:** Some advanced features are reserved for higher-tier plans. __Professional plan__ Fiix's Professional plan, at $75 per user per month, is designed for businesses with more complex needs. It includes all the features of the Basic plan, plus multi-site management, Fiix Foresight for predictive maintenance, purchasing and RFQs, nested PMs, multi-asset work orders, inventory cycle counts, advanced notifications, and custom analytics and reports. **Advantages:** - **Comprehensive feature set:** Access a wide range of features to optimize your maintenance processes. - **Proactive failure prevention:** Fiix Foresight helps you anticipate and prevent equipment failures. - **Customizable reporting:** Tailor analytics and reports to your specific needs. **Disadvantages:** - **Higher cost:** The per-user price is significantly higher than the Basic Plan. - **Potentially overwhelming:** The array of features may be challenging, especially for new users. __Enterprise plan__ For large organizations with unique requirements, Fiix offers a customizable Enterprise plan. This plan includes all the features of the Professional Plan, plus failure codes, a customizable interface, customized workflows, access to the Fiix Integration Hub, custom API integrations, e-signatures, an audit trail, and single sign-on (SSO). Pricing for the Enterprise Plan is tailored to each client's needs and only available after booking a demo. **Advantages:** - **Tailored solution:** Fiix works with you to create a plan that fits your organization's specific requirements. - **Advanced customization:** Modify the interface, workflows, and integrations to suit your processes. - **Enterprise-grade security:** Features like e-signatures, audit trails, and single sign-on ensure data integrity and security. **Disadvantages:** - **Pricing uncertainty:** Custom pricing may be more expensive than standardized plans. - **Longer implementation time:** Customizing the platform to your needs may require a longer setup process. __Conclusion__ Fiix offers a range of pricing plans to accommodate the diverse needs of businesses, from small startups to large enterprises. For smaller operations or those just starting out, the Free plan provides a solid foundation with essential features like work order creation, preventive maintenance management, and asset tracking. While it has some limitations, it's a great way to get familiar with the platform at no cost. The Basic plan, priced at $45 per user per month, unlocks additional capabilities such as unlimited preventive maintenance, reporting, and user certification tracking, making it a smart choice for growing businesses. Businesses that choose annual billing for the Basic plan receive a discounted rate that includes one free month. As organizations scale and require more advanced functionality, the Professional plan, at $75 per user per month, delivers powerful tools like multi-site management, purchasing and RFQs, and custom analytics. Like the Basic plan, the Professional tier also offers a discounted annual billing option with one free month included. This plan is well-suited for midsize companies looking to optimize their maintenance operations and gain deeper insights into maintenance performance. For large corporations with complex requirements, the Enterprise plan provides maximum flexibility and integration. With features like customizable workflows, API integrations, and audit trails, this plan ensures that Fiix can be tailored to fit seamlessly into any enterprise-level system. Pricing for the Enterprise plan is customized based on the unique needs of each client. Ultimately, the right Fiix plan will depend on factors such as the size of your maintenance team, the complexity of your assets, and your budget. By carefully evaluating these elements and aligning them with the capabilities offered in each plan, businesses can select the option that will best support their maintenance goals and drive long-term success.

Compare Pricing

Compare pricing across our most frequently recommended Maintenance Management products.

Software options
Starting price*
User rating
$25.00 per month
354

recommendations

$20.00 per month
269

recommendations

$35.00 per month
146

recommendations

$69.00 per month
138

recommendations

$0.01
96

recommendations

*Defined as the price above any available free plan

Fiix Features

Drawn from insights across 627 verified reviews, we've outlined Fiix's best and worst rated features and how they stack up against the average rating.

Fiix's score
Category average

Fiix's Best Rated Features

Technician Management

4.83

4.16 category average

Job Management

4.82

3.92 category average

Work Order Creation

4.76

4.56 category average

Fiix's Worst Rated Features

Customizable Forms

4.0

4.0 category average

Inspection Management

4.17

4.07 category average

Barcoding/RFID

4.30

3.34 category average

  • Popular features found in Maintenance Management
    Billing & Invoicing
    Calendar Management
    Document Management
    Inspection Management
    Inventory Management
    Scheduling
    Service History
    Technician Management
    Third-Party Integrations
    Vendor Management
  • More features of Fiix
    Accounting Integration
    Activity Dashboard
    Activity Tracking
    AI/Machine Learning
    Alerts/Notifications
    API
    Asset Accounting
    Asset Categorization
    Asset Images
    Asset Library
    Asset Lifecycle Management
    Asset Planning
    Asset Tracking
    Audit Management
    Audit Trail
    Automated Scheduling
    Barcode Printing
    Barcode Recognition
    Barcode/Ticket Scanning
    Barcoding/RFID
    Benchmarking
    Calibration Management
    Check-in/Check-out
    Compliance Management
    Cost Tracking
    Customizable Dashboard
    Customizable Fields
    Customizable Forms
    Customizable Reports
    Data Import/Export
    Data Visualization
    Digital Signature
    Document Storage
    Downtime Tracking
    Drag & Drop
    Electronic Signature
    Equipment Maintenance
    Equipment Management
    Equipment Tracking
    Facility Asset Management
    Facility Management
    Fixed Asset Management
    For Airlines
    For Mechanical Equipment
    For Schools
    Historical Reporting
    Incident Management
    Inventory Control
    Inventory Tracking
    Job Management
    Job Tracking
    KPI Monitoring
    Location Tracking
    Maintenance Management
    Maintenance Scheduling
    Manuals
    Manufacturing Inventory Management
    Mobile Access
    Mobile Alerts
    Monitoring
    Multi-Location
    Parts Management
    Performance Metrics
    Predictive Maintenance
    Preventive Maintenance
    Purchase Order Management
    Purchasing & Receiving
    QR Codes
    Quotes/Estimates
    Real-Time Analytics
    Real-Time Data
    Real-Time Monitoring
    Real-Time Notifications
    Real-Time Reporting
    Reminders
    Repair Tracking
    Reporting/Analytics
    Reporting & Statistics
    Residential Properties
    Resource Management
    Root Cause Analysis
    Scheduled/Automated Reports
    Search/Filter
    Status Tracking
    Tagging
    Task Management
    Task Scheduling
    Traceability
    User Management
    Vehicle Information
    Warranty Tracking
    Workflow Management
    Work Order Creation
    Work Order Management

Fiix Integrations

Based on 627 verified reviews, we've identified products most frequently integrated with Fiix.

NetSuite
NetSuite
Integration rated 5.0 from 1 review
SAP Business One
SAP Business One
Integration rated 5.0 from 1 review
JD Edwards EnterpriseOne
JD Edwards EnterpriseOne
Infor CloudSuite
Infor CloudSuite
Sage 500
Sage 500
Dynamics 365
Dynamics 365

See all 18 integrations

Fiix Key Sentiments

We analyzed 627 verified reviews for Fiix to find out what actual users really think.

Most Positive Sentiments

Tracking and record keeping

61% Positive
35% Neutral
4% Negative

Users appreciate Fiix for its robust tracking and record-keeping capabilities, which help them manage tasks, parts, and compliance effectively. They find it useful for tracking artisan performance, team accomplishments, and daily work activities. Additionally, Fiix supports compliance with regulatory standards, making it a valuable tool for audit and accountability purposes.

Maintenance scheduling

58% Positive
38% Neutral
5% Negative

Users find Fiix invaluable for managing and tracking maintenance schedules, making it easier to handle preventive maintenance and repairs. They appreciate the ability to create custom schedules, set reminders, and keep accurate records of all maintenance activities. Additionally, the software helps eliminate paper records and provides a centralized database for maintenance and inspection points, enhancing accountability and efficiency.

Mobile access

57% Positive
23% Neutral
20% Negative

Users appreciate the convenience of accessing Fiix on mobile devices, which allows them to manage tasks on the go. They find the mobile app useful for quick updates and accessing information from the field. However, some users report slow load times, navigation challenges, and inconsistencies in the app’s behavior that can disrupt day-to-day use.

Least Positive Sentiments

Report generation

33% Positive
36% Neutral
31% Negative

Users acknowledge the potential of Fiix's reporting features, appreciating the preset reports and the ability to customize them. However, they find the report generation process challenging, with difficulties in configuring and creating custom reports. The complexity and limitations of the reporting module, along with issues in exporting data and understanding report options, lead to frustration for many users.

Work orders

39% Positive
41% Neutral
20% Negative

Reviewers appreciate Fiix for its ease of creating, submitting, and tracking work orders, which streamlines maintenance tasks and improves organization. They value the ability to monitor work order status from submission to completion and the user-friendly dashboard that provides real-time information. However, some users find the work order creation process overly complex, citing frustrations with required fields and limited options for editing one an order is closed.

Fiix User Reviews

Overall Rating

4.5

Ratings Breakdown

5

55%

4

38%

3

6%

2

1%

1

1%

Secondary Ratings

Ease of Use

4.3

Value for money

4.4

Customer support

4.4

Functionality

4.2

MM

Mario M.

Verified reviewer

Building Materials

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2024

Good for the Money

3

Previously 4

Very easy to use but reporting is not accurate at all.

Ratings Breakdown

5
Ease of use
5
Value for money
3
Customer support
3
Functionality
Previously 4
icon
Pros:
Easy to use, creating PM's, generating work orders and assigning work orders.
Cons:
Hard to setup and use reports. Most of the reports are not accurate.

Read More

JP

Jeff P.

Verified reviewer

Construction

501-1000 employees

Used daily for more than 2 years

Reviewed October 2024

Amazing CMMS and Highly Recommend

5

My overall experience with Fiix has been amazing. The customer service that is provided is second to none and is why I believe Fiix has set itself above the competition. They are quick to respond and stay with you until you are satisfied with the solution. One other aspect that I appreciate with Fiix is how they continue to evolve and add new and exciting features to the CMMS. They do their best to offer cutting edge technology to help each customer make the most out of their CMMS. I could not be happier with my time and experience with Fiix.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
Fiix is very easy to use for our mechanics which has been great for us. Our mechanics are not overly computer savvy so having a system built where it does not take a lot of mouse clicks to open a WO, update it and close it has been tremendous for us. No longer do we have to use pen and paper to find and sort through our old WO's. With all of our maintenance records stored in one easy and accessible location our speed and efficiency has improved drastically.
Cons:
The reports and charts are a function where there is opportunity for Fiix to grow. There are some simple charts (like specific assets out of specific locations) that are not present, and it is not easy or intuitive to build these myself.

Reasons for choosing Fiix

Fiix was able to show specifically how they could help us grow and become more efficient and streamline our processes.

Reasons for switching to Fiix

We needed a system that could grow with us and scale to the size we were headed. We were not all that thrilled with what Verizon Connect could offer us in comparison to what Fiix could.

Vendor Response

Hi Jeff, thank you very much for your detailed review! We're glad that Fiix's features, especially our work order modules has been a tremendous help for your team. Also pleased to hear your positive experience with our customer support team. Thank you for your feedback on the reports and once again, we appreciate you sharing your thoughts.

Replied November 2024

Read More

JE

Jim E.

Verified reviewer

Cosmetics

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed March 2020

Significant Impact on Our Maintenance Operations

5

We have solved getting repairs and most importantly the correct parts available for our techs which has improved efficiency dramatically.

Ratings Breakdown

4
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Work order request and tracking process flow and ease of use.
Cons:
The initial setup was different for our organizations assets. After the setup, however we are finding a very flexible and beneficial tool.

Read More

RM

ROSS M.

Verified reviewer

Import and Export

501-1000 employees

Used daily for less than 2 years

Reviewed December 2024

Fiix CMMS software review

5

The team is great, there have been issues but all can be resolved with good people.

Ratings Breakdown

4
Ease of use
4
Value for money
5
Customer support
4
Functionality
icon
Pros:
The support team is the best. We have been using the software 2 years and now have a good solution.
Cons:
The CMMS process is difficult and any CMMS system is time consuming and tedious,

Reasons for choosing Fiix

Relationship with Rockwell was the driving factor

Reasons for switching to Fiix

Tabware was a very poor system and old technology

Read More

KG

Kellie G.

Verified reviewer

Food Production

501-1000 employees

Used daily for less than 2 years

Reviewed October 2024

Simple Review

4

The ease of use is nice even for the non-computer savvy technician and we enjoy the convenience of the mobile app. The tracking of material usage and ease of reporting on spend and equipment usage.

Ratings Breakdown

5
Ease of use
4
Value for money
5
Customer support
4
Functionality
icon
Pros:
The ease of use and that it encompasses multiple modules to collect data for a complete picture.
Cons:
The reports. I find that the reports are the weak link in that they usually do not pull all data. I need to learn more about analytics to see if this improves the issue.

Reasons for choosing Fiix

With the multiple modules I knew it would give us a true cost of asset

Read More

ML

Mel L.

Verified reviewer

Shipbuilding

5001-10000 employees

Used weekly for less than 12 months

Reviewed December 2024

Fiixers are great people who work towards the success of their customers

5

My experience with Fiix has been a very positive one. The Fiixers are very knowledgeable and take the time to understand your need and help find solutions

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
The people! Great bunch to interact with. I like the application as well as it is easy to configure once you understand the logic behind the configuration.
Cons:
I wish there is more flexibility in managing fields in the different screens. While I like the Localization, ability to add custom fields, and to rearrange fields, there are some limited capabilities.

Reasons for choosing Fiix

Easy to use and configure. Fiix met the business need for WO scheduling of preventive maintenance.

Read More

VR

Verified
Reviewer

Food Production

5001-10000 employees

Used daily for less than 2 years

Reviewed November 2022

B's thought on Fiix

4

Overall it is a great tool to record and manage all assets, measures KPIs and many more. Also it is very user friendly so people from various age group can easily use and provides you effective data.

Ratings Breakdown

5
Ease of use
4
Value for money
5
Customer support
3
Functionality
icon
Pros:
Work order management and Analytics is win for me. Inventory ABC classification by usage also highly appreciated.
Cons:
At initial stage, it is a great software but in long term it required continues improvement in product or additional features in software to get maximum return out of it.

Reasons for choosing Fiix

At beginning stage of procurement, our priority was safety of company data where Fiix wins from all other competitors.

Read More

Lillian's profile

Lillian G.

Verified reviewer

Hospital & Health Care

10000+ employees

Used weekly for less than 2 years

Review source

Reviewed November 2023

Fiix is the best maintenance management software

4

The program has significantly improved our maintenance efficiency and reduced equipment downtime. The user-friendly interface has made it easy for our maintenance team to adopt and integrate into their daily workflows.

Ratings Breakdown

4
Ease of use
4
Value for money
5
Customer support
4
Functionality
icon
Pros:
Fiix has become an indispensable tool for our maintenance management. The program's user-friendly interface and intuitive design stand out. I appreciate the ease with which we can schedule and track maintenance tasks, ensuring equipment reliability and minimizing downtime.
Cons:
More advanced analytics tools and customizable reporting options would provide deeper insights into maintenance performance.

Reasons for switching to Fiix

The program's scalability and flexibility have allowed us to adapt to the changing needs of our organization. Fiix is not just a maintenance management tool; it's a comprehensive solution that has positively impacted our overall operational efficiency and asset reliability.

Read More

Jonathan's profile

Jonathan S.

Verified reviewer

Mining & Metals

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2020

High Versatile

5

Really help develop a culture based around preventative maintenance instead of reactive maintenance.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Mobile app is very user friendly, The ability to pick an chose what information you want your team to access and use, Great tech support
Cons:
The mobile app lacks in features such as parts entering on the fly when in the field.

Reasons for choosing Fiix

Many more functions available such as parts tracking at that time

Read More

JR

Julian R.

Verified reviewer

Retail

10000+ employees

Used daily for less than 12 months

Review source

Reviewed September 2024

I improve my work performance

5

I improve the performance of the team in general with very good tools that made it possible to eliminate repetitive processes and turn them into more automatic processes with perfect results

Ratings Breakdown

5
Ease of use
4
Value for money
4
Customer support
5
Functionality
icon
Pros:
I can manage all work tasks better organized so that I can have production with each order, it helps me reduce development times with each task by being able to have everything unified on the same platform. I feel satisfied because it is a platform that has proven to be very secure with stored data.
Cons:
There is nothing to dislike, they have always met expectations

Read More

Showing 1 - 10 of 627 Reviews

Fiix FAQs

  • What does Fiix do?

    Fiix helps businesses design and implement maintenance programs while tracking the upkeep of individual components or their entire portfolio of equipment and machinery. This makes Fiix a good choice for organizations looking to extend the lives of their equipment and reduce total cost of ownership.

  • How much does Fiix cost?

    Fiix’s Free plan comes without cost, while its Basic plan costs $45 per user per month. The Professional plan comes in at $75 per user per month, and the Enterprise plan comes with custom pricing. The cost is billed monthly, but users who subscribe to the Basic or Professional plan on an annual basis receive one month free.

  • Who owns Fiix?

    Fiix is owned by an industrial automation and information company called Rockwell Automation. Rockwell’s headquarters is in Milwaukee, Wisconsin, but the company also has offices in several states in the U.S., including Georgia, Washington, North Carolina, and Illinois. Rockwell also has locations in Mexico.

  • Is Fiix cloud-based?

    Yes, Fiix is cloud-based software. It enables users to access their maintenance operations and all of Fiix’s tools from anywhere with an internet connection. Its cloud-based architecture provides access to employees across multiple locations, centralizing maintenance management even for widely distributed companies.

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