VersaCall 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

VersaCall

4.5

(21)

Pricing

Pricing available upon request

About VersaCall

VersaCall's software provides access to valuable data that empowers users to make informed business decisions. It serves as an exceptional tool for tracking, managing, and enhancing overall manufacturing performance. Downtime is a significant contributor to lost productivity, and our software helps you reduce it by providing real-time data that aids in management. You can automatically collect data and gain insights into critical manufacturing KPIs such as OEE, cycle time, downtime, utilization, throughput, and more using visualizations like scoreboards and dashboards. You can start with a small system and scale up to a full-fledged manufacturing productivity platform as you grow. At VersaCall, we don't consider customization as a business expense; instead, we see it as a value-generating aspect. We have a specialized department that collaborates with customers to customize our technology into a complete system that delivers the best solution for their factory environment. Our Applications Engineering team works with customers as needs and conditions change over time to ensure that the VersaCall System meets their needs. We can also share the data we collect and reports we generate...

VersaCall Screenshots

VersaCall Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

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VersaCall Features

Popular features found in Manufacturing Execution
Forecasting
Inventory Management
Order Management
Production Management
Quality Control
Safety Management
Supplier Management
Supply Chain Management
Traceability
More features of VersaCall
API
Bills of Material
Cost Tracking
Downtime Tracking
Maintenance Management
Material Requirements Planning
MES
Monitoring
Performance Metrics
Quotes/Estimates
Real-Time Data
Real-Time Monitoring
Visual Analytics

VersaCall User Reviews

Overall Rating

4.5

Ratings Breakdown

57%

38%

Secondary Ratings

Ease of Use

4.5

Value for money

4.7

Customer support

5.0

Functionality

4.3

Miguel D.

Verified reviewer

Automotive

5001-10000 employees

Used daily for less than 2 years

Review source

Reviewed June 2025

Overall great product

Overall its a good product and consistent as long as it is being used correctly and the support system is great for when issues arise that I cant fix

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Real time alerts help our team with downtime, can send alerts to multiple emails that so that everyone who needs to made aware of the situation has eyes on whats going on.

Cons:

Some reports are confusing to make based on alerts or tags. Would think that a report would work based on tags I've used but the system doesn't allow it. Also the amount of monitoring points that each module has, would like to have more than 100 depending on what we are trying to keep track

Andrew M.

Verified reviewer

Mechanical or Industrial Engineering

10000+ employees

Used daily for less than 2 years

Review source

Reviewed May 2025

Versacall gets the job done

Versacall has changed the way our company operates for the better, our employees are more empowered and connected than ever before and we are actively seeking ways to utilize the Versacall system in more areas. Day in and day out Versacall helps our team get the job done.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer service is next level any questions or issues that we have had they have immediately worked to revolve and they don't stop until the issue is resolved. The promptness and knowledge of the team at Versacall make troubleshooting a breeze.

Cons:

Nothing, the system is very user friendly and the team has done everything I have needed and gone above and beyond.

Jonathan B.

Verified reviewer

Oil & Energy

51-200 employees

Used daily for more than 2 years

Reviewed September 2022

QA Engineer

Very good

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, can teach your self, tracks each cell

Cons:

Cost of yearly agreement, training, BSC touch panel issues

Reasons for choosing VersaCall

Quality and service...[SENSITIVE CONTENT]

Kal C.

Verified reviewer

Medical Devices

10000+ employees

Used daily for less than 2 years

Review source

Reviewed June 2025

Great Production Tracking System

I would 10 out of 10 recommend and use again. I have been very impressed with the responsiveness of team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The support. From setup through all the changes we've made. Anytime something big or small comes up I can count on them to be a phone call away.

Cons:

Sometimes the docker/portainer doesn't restart containers when it is supposed to. But it is a very simple fix that takes 30 seconds.

Adarsh K.

Verified reviewer

Industrial Automation

5001-10000 employees

Used daily for less than 2 years

Reviewed April 2023

Simple, Customizable and Effective OT System - VT3000

We are using VT3000 in our Assembly plant as an OT system, Andon and tool to drive productivity. We transformed out of Excel documents to start tracking the downtimes. We also have routings made to call the strike teams as soon as the production lines go down. This has helped us to take immediate action and well as find our 80/20 of the issues and conduct the RCA.We have production dashboards for all our production lanes and supporting functions. The RTM has helped supervisors to monitor the progress of their lines and support.We have also used the data out of the VRS-II to develop KPIs for our plant.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The most impressive thing about the VT3000 is the customization. We have many specific needs from our users and recipients, and the customizability of this system has made us fulfill all the requirements. Also, the availability of the types of input devices like - tablet, web-interface, pager and radio connection have made it easier to use this product and scale where necessary.Most importantly, I don't think anyone can beat their customer service.

Cons:

The VRS-II reporting could have been better. I guess we have not explored much there. Also, more options on the output devices like customizable horns/sounds and other peripheral would have been a plus.

Reasons for choosing VersaCall

Meets and exceeds our expectations. Server based secured system. Available analytics software included and all data captured within the system. Web-based technology and accessibility from anywhere. Highly customizable and configurable.Plethora of input devices.Wireless system.Great Customer service.

Vincent T.

Verified reviewer

Medical Devices

201-500 employees

Used daily for more than 2 years

Reviewed May 2023

Great system with lots of possibilities

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the ease of use for the system, setting up a new device is easy, and the programming of each device is simple. There are lots of possibilities and function that can be achieved through support from Versacall team. The software architecture is also easily accessible and can be used to maintain the system in addition to the core software, with some SQL knowledge you can really push the limits of this software! We've recently implemented the Teams module to improve our communication between an operator and our support teams, the implementation was smooth, and the module was adopted from day one by our users.

Cons:

Our main communication mechanism for receiving message from Versacall are pager, we are in the work of replacing these output devices gradually by communicating with cellphone purchased externally. The core software is easy to setup for basic function, the help guide is well built and contains lots of information, but, as soon as you want to create more complex feature, you most likely need support as you must build lots of basic function to obtain a complex feature, which is not documented.

David D.

Verified reviewer

Automotive

501-1000 employees

Used daily for more than 2 years

Reviewed February 2022

Kalmar - Ottawa

Overall experience is excellent. Our company has taken what we do here in the US and we duplicated the same system in Poland and China. That shows the flexibility of the VT3000 system and how it can adapt to our many different business needs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The product can be customized to fit all of our production lines. We can adjust the takt time to fit our production needs. We use the alarm features to signal help when needed on our production lines.

Cons:

There can be some corporate updates that are pushed to the system that will occasionally cause the system to reset. I have worked with the experts at Versacall and they have fixed the problem quickly.

Reasons for choosing VersaCall

Ease of use. The fact that it could be customized to fit our needs was a big attraction in picking the VT3000 system. The experts at Versacall made the decision easier. They are very knowledgeable of the system and are willing to help at a moments notice.

Rachel D.

Verified reviewer

Industrial Automation

1001-5000 employees

Used daily for less than 2 years

Reviewed August 2023

From an Analyst, VT3000 has so much opportunity for customization and data collection!

The business benefits have proven themselves, not only with the data but in information the team on the manufacturing floor. The visibility has granted us the ability to be more likely to reach out takt times and stay on schedule.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

As we transition some of our production metrics to Andon data we have just to run into a metric that we couldn't customize the solution to be able to collect.

Cons:

Some customization efforts don't feel as obvious to build as others. This sometimes requires a bit more support than preferred.

Matthew R.

Verified reviewer

Automotive

51-200 employees

Used weekly for more than 2 years

Reviewed August 2022

Data that you can see

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We love the ability to see what parts of our production lines are currently down via the display panels as well as the communications that get sent out for assistance. The automated emails each morning ensures that everyone is informed on what happened the day before to help eliminate future problems.

Cons:

We had trouble with the initial server not having enough hardware resources for our needs as we kept adding features. Once we moved to a newer server with VersaCall Supports help we were able to continue operating like normal.

Joe L.

Verified reviewer

Packaging and Containers

5001-10000 employees

Used daily for less than 6 months

Reviewed August 2022

Mankato

Overall and amazing product with an amazing tech and support team behind the scenes. Any and all questions are answered or supported in the quickest fashion. The team has always been willing to accept a random call to support a change or teach you how to use your system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The full flexibility to manage, change, and support your own system live. The live data tracking is huge for our site, we used to call over the paging system when abnormalities were identified. No data was tracked and broken processes were hard to identify.

Cons:

Not much to dislike about this product. Very easy to use and very intuitive from a user standpoint. If anything i would ask for more flexibility on the display tablet. More font, brightness, and display options to make it very clear and not have to squint in some cases.

Reasons for choosing VersaCall

The fit and function was above and beyond other systems. This was not just a wing of what the company does, but who it is. And lastly the overall support from the sales team was friendly, non judgmental, and did what they said they would, and this was provide you with the most accurate information and allow you to best suit your needs.

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