Volusion 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Volusion

3.8

(48)

Pricing

Starting at $35.00 per month

About Volusion

Volusion is a cloud-based e-commerce solution designed to help businesses design, launch and manage personalized e-commerce websites using custom domains and personalized themes. The platform comes with a built-in content editor, which allows organizations to add or update text content and images across the website.

Volusion lets users create custom product category pages, add subcategories and handle search engine optimization (SEO) to improve promotion. Features include CSS editor, inventory monitoring, search capabilities, barcode generator, pricing management, tax rate calculator and ROI tracking. Additionally, role-based permissions allow managers to provide restricted access to employees, view admin history and track changes across the online store.

Volusion enables enterprises to manage customer accounts and view purchase history/contact information to improve marketing campaigns. It allows users to gain insight into abandoned/live carts, and popular products via reports. The solution supports integration with various third-party platforms such as Facebook, eBay and Amazon.

Volusion Screenshots

Volusion Pricing and Plans

Starting price: $35.00 per month

Free Trial

Free Version

Personal

$35.00

flat rate, per month

Plan includes:

1 Staff Account
Built-in SEO Tools
Drag and Drop Tools
Easily Manage Inventory
Free and Responsive Themes
Online Support
Powerful Site Editing Tool
Secure Checkout
Securely Accept Payments
Social Media Integrations

Professional

$79.00

flat rate, per month

Plan includes:

5 Staff Accounts
Abandoned Cart Reports
Built-in SEO Tools
Drag and Drop Tools
Easily Manage Inventory
Free and Responsive Themes
Import/Export
Newsletters
Online+Phone Support
Phone Orders + CRM

Business

$299.00

flat rate, per month

Plan includes:

15 Staff Accounts
3rd Party Getaways
3rd Party Shipping Calculated Rates
Abandoned Cart Reports
Amazon & Ebay Integrations
API Access + Batch Order Processing
Built-in SEO Tools
Drag and Drop Tools
Easily Manage Inventory
Free and Responsive Themes

Prime

Pricing available upon request

Plan includes:

3rd Party Getaways
3rd Party Shipping Calculated Rates
Abandoned Cart Reports
Amazon & Ebay Integrations
API Access + Batch Order Processing
Built-in SEO Tools
Drag and Drop Tools
Easily Manage Inventory
Free and Responsive Themes
Import/Export

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Volusion Features

Popular features found in eCommerce
CRM
Data Security
Inventory Management
Mobile Access
Multi-Channel Marketing
Multi-Store
Promotions Management
Returns Management
SEO Management
Shipping Management
More features of Volusion
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Campaign Management
Catalog Management
Credit Card Processing
Customizable Branding
Customizable Templates
Discount Management
Drag & Drop
eCommerce Management
Electronic Payments
Email Marketing
Email Templates
For Small Businesses
Kitting
Loyalty Program
Mobile Commerce
Order Management
Order Tracking
Payment Options
Real-Time Data
Refund Management
Reporting & Statistics
Reviews Management
Shipping Services Integration
Shopping Cart
Template Management
Templates
Third-Party Integrations
Website Management

Volusion User Reviews

Overall Rating

3.8

Ratings Breakdown

44%

13%

27%

10%

Secondary Ratings

Ease of Use

3.9

Value for money

3.5

Customer support

3.8

Functionality

3.7

Have you used Volusion and would like to share your experience with others?

Michael W.

Verified reviewer

Consumer Electronics

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2019

Volusion has given us a great web site

We have been using Volusion since 2011. It has never failed us. Never has a customer or a potential customer called with a complaint about any aspect of our web site. We have hundreds of products, and thousands of customers. It is so easy to create new products, new pages, new categories, and arrange them as I wish. Volusion ia also handling our PPC accounts, creating and maintaining ads, with weekly reports. Overall, I would recommend Volusion to anyone looking to create a digital storefront.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The stability. There's never been an issue with connectivity.

Cons:

There are not very many options for offering my customers discounts. Coupon codes are very restricted.

Kimberly L.

Verified reviewer

Retail

Self-Employed

Used daily for more than 2 years

Review source

Reviewed June 2022

Volusion works

all of my sales go through it

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

easy to help customers find what they are looking for

Cons:

setting up was so very horrid, total pita

Reasons for choosing Volusion

trial period to check out and start setting up

Reasons for switching to Volusion

Big commerce got full of themselves and doubled cost

Carlos A.

Verified reviewer

Apparel & Fashion

Self-Employed

Used daily for less than 6 months

Review source

Reviewed February 2025

Learned the hard way

LOUSY. Unable to fix bugs in software. Cannot run a business like that and switched to another company that gave phone support

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Chat was very very helpful in trying to help though issues

Cons:

Lack of phone support. Constant bug issues. Too much down time. Clients could not access the website for days.

Reasons for choosing Volusion

Though they would be easier to use as an e-commerce platform

josh d.

Verified reviewer

Apparel & Fashion

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2022

Great ecommerce platform

I've had a great experience with a software I continue to use it to this day

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This is a very easy to use platform that I was able to learn quickly and has helped me immensely

Cons:

If you're using multiple items especially in the hundreds plus I would definitely recommend the import export function

Reasons for switching to Volusion

There was a lot more functionality with this program versus shopify

Verified

Reviewer

Cosmetics

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2018

Very robust software but an outdated dashboard

This site had a lot of features I loved and were automatically included. Multi-level pricing, customer ticketing, ability to receive multiple payments against an invoice. Features that I no longer have on Shopify or have to pay extra for.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The best thing about Volusion is that many of the features are automatically included in their packages. Unlike Shopify where you have to add other apps to do things you want it to do. We were on Volusion about three years before switching to Shopify and it wasn't our choice to switch.

Cons:

It wasn't easy for my staff to learn and the dashboard isn't very user-friendly or aesthetically pleasing like it's competitors. There aren't many free themes that make your site look amazing so you really need to pay for customization unless you know how to do it yourself. Also, downtime. It didn't happen often but when it did, you just have to wait until it comes back up.

Verified

Reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 12 months

Review source

Reviewed April 2022

Old fashioned, much better options available

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Volusion's platform is a mix match of old settings and products. Google searches don't reveal helpful information beyond simple answers. Documentation in google search results is to old salesforce support website that no longer works. Help articles are missing information or steps for how to configure simple items like Google Merchant feeds. Very closed ecosystem with very few vendors. Platform is totally outdated. It "does" work, but I regret having to use it because it already existed for the client.

Cons:

Feature set is too old. Its like working on a platform that hasn't been updated since the early 2000's.

Maggie M.

Verified reviewer

Design

51-200 employees

Used other for more than 2 years

Review source

Reviewed May 2020

Nice starter for e-commerce or small inventory options

Overall experience was middle of the road. If you have a simpler website this will work okay for you, but for the industry I was in it was not able to handle the complexity of variations in the products for sale. When it came time to create a second website our company went with a different e-commerce platform that could handle it with a better user experience (both consumers buying on the website and administrators/customer service processing orders from the website's back-end dashboards).

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I liked that they offered custom website design services so you know their design will work with optimally with their platform. Even though wait time were sometimes long, technical support also helped you with setup and testing different configurations to make sure it was working correctly or in the way you are hoping it to. The ability to mass download and update product information fields, including shipping, SEO, and pricing using Excel files was a huge plus.

Cons:

Features for price differences on different options is too linearly set up, and the options show the user the price difference as (+/-)$0.00 to the base price shown, not the actual final price, which is confusing to many users. It was also difficult to create strict multi-variant pricing rules for products in which there was more than one option that effected final price (e.g. size and color).

Sue F.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed November 2017

I have been with Volusion for over 10 years and have never been disappointed.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Continuous uptime, fast & friendly customer service and tons of features to customize your site. I tried the SEO plan to optimize my site and my organic search is up dramatically, well worth every cent.

Cons:

Can be somewhat daunting to get set up, but you'll get it. UI can be a bit confusing, but the Help Center is really easy to find and get all the answers you need.

Aaron M.

Verified reviewer

Wholesale

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2018

I do not recommend using Volusion

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Exporting data out and importing it back in is pretty easy, and pretty fast, but that is the only Pro I can think of...

Cons:

It's not free itself, its a hosted, paid solution. You have very little control of the codebase, which highly interferes with customizations and SEO.

Robert E. F.

Verified reviewer

Publishing

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed July 2016

Volusion is my only choice for SMB Ecommerce

I have owned Ecommerce sites since 2004 and Volusion is the best service for my needs. Excellent library of features and very easy to use. Integrates with numerous marketplaces as well.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- Ability to input COGS (the price I'm paying a manufacturer/supplier). - Ability to automate orders to be sent to vendors - Import/Export functionality works very well - Provide important features like the ability to setup redirects, edit your robots.txt file, etc.

Cons:

- Volusion does offer SEO-friendly URLs but the naming convention applied could be cleaner - Volusion's free website templates are good, but very simple. If you would like a more advanced template their custom development fees are costly

Showing 1 - 10 of 48 Reviews

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