OpenText HighTail 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

OpenText HighTail

4.4

(290)

Pricing

Starting at $12.00 per month

About OpenText HighTail

Hightail is a collaboration platform that enables businesses to streamline processes related to file sharing, project management, feedback collection or response and more. It provides mobile applications for Android and iOS devices, allowing professionals to preview files, upload images/videos and receive real-time notifications, even from remote locations.

Hightail helps enterprises share large files, track download/delivery status, set up expiration dates and secure documents using passwords and 256-bit AES encryption capabilities. Users can communicate with team members in real-time, assign follow-ups/due dates to track accountability and add proofing annotations as per individual requirements. Additionally, managers can track team progress, comments, live updates on files and more on a centralized dashboard.

Hightail helps businesses synchronize data across various file storage platforms including Dropbox, Google Drive, Microsoft OneDrive and OpenText Core. The product is available on monthly subscriptions and support is extended via phone, live chat and other online measures.

OpenText HighTail Screenshots

OpenText HighTail Pricing and Plans

Starting price: $12.00 per month

Free Trial

Free Version

Lite

$0.00

Plan includes:

2gb Storage
For Sharing Smaller Files
Upload Files up to 100mb

Pro

$12.00

flat rate, per month

Plan includes:

Share Larger Files With Additional Security Settings
Unlimited Storage
Upload Files up to 25gb

Teams

$24.00

per user, per month

Plan includes:

Built for Small Team Collaboration
Unlimited Storage
Upload Files up to 50gb

Business

$36.00

per user, per month

Plan includes:

Advanced Collaboration for the Whole Company
Unlimited Storage
Upload Files up to 500gb

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OpenText HighTail Features

Popular features found in File Sharing
Access Controls/Permissions
Alerts/Notifications
Content Management
Document Storage
Drag & Drop
Encryption
Mobile Access
Real Time Synchronization
Search/Filter
User Management
Version Control
More features of OpenText HighTail
Activity Dashboard
Activity Tracking
Annotations
Approval Process Control
Archiving & Retention
Audit Trail
Campaign Management
Client Management
Collaboration Tools
Commenting/Notes
Communication Management
Customizable Branding
Discussions/Forums
Document Capture
Document Management
Due Date Tracking
File Management
File Sharing
File Transfer
Full Text Search
Markup Tools
@mentions
Messaging
Mobile App
Portfolio Management
Project Management
Reporting/Project Tracking
Role-Based Permissions
Single Sign On
Status Tracking
Task Management

OpenText HighTail Integrations

Adobe Illustrator

Google Drive

Box

Salesforce Platform

Dropbox Business

OneDrive

See all 7 integrations

OpenText HighTail User Reviews

Overall Rating

4.4

Ratings Breakdown

68%

19%

Secondary Ratings

Ease of Use

4.4

Value for money

4.4

Customer support

4.3

Functionality

4.4

Kalpit G.

Verified reviewer

Information Technology and Services

Self-Employed

Used daily for less than 12 months

Review source

Reviewed February 2025

Hightail-Send your Data tail anywhere you want

The overall Experience was Good and I was able to share the large size files to others and the collaboration features are also good and you can also track your files and know when they were opened or downloaded.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The thing I like most about Hightail is its feature to send files anywhere and we can send large media files without any restriction on the size of files we can send.

Cons:

The thing I don't like is that download and upload speed is sometime super slow which is a problem when sharing large size files

Reasons for switching to OpenText HighTail

Hightail has more features and also provided many collaboration features.

Sheila Z.

Verified reviewer

Graphic Design

Self-Employed

Used daily for more than 2 years

Review source

Reviewed November 2019

I'm not too crazy about Hightail

Hightail has some really awesome customer service. Other than that, I feel there are other cloud storage and file sharing applications that are more superior.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that you have a custom link through which your clients or anyone can upload large files to send to you. Likewise, you are able to send professional looking emails with links for your clients to download large files you send to them.

Cons:

I was never really able to get the files I stored in the cloud to sync in my local computer drive, so I lost quite a bit of files. I found Hightail more pricier than it needs to be. They used to be great when they were YouSendIt, but once they merged with Hightail, I feel the quality of the product diminished a bit. I didn't like that they do not provide a file preview. So I have to download several photo files to find the picture I'm looking for.

Reasons for choosing OpenText HighTail

I actually ended up going with Google Drive and Dropbox as my choices. I ended my Hightail Subscription because Hightail was not as easy to navigate, it never really synced properly with my computer, and I like the functionality of Drive and Dropbox better. Plus, way more people use those services. So they are able to add the files I share with them directly into their own folders.

Verified

Reviewer

Entertainment

Self-Employed

Used monthly for less than 12 months

Review source

Reviewed May 2025

High-Tail it Out of There!

Overall, Hightail was an OK experience, with solid small-time asset transfers and an easy user interface, but when it came down to crunch time, it felt tiny in comparison to more robust programs, or a "quick fix" in file management.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I liked Hightail's design, service, and storage/transfer capabilities, in addition to my using it as a backup or alternate to other programs; Hightail is reliable in this capacity, and I generally felt confident in using it--whether sending out or receiving.

Cons:

Hightail did not work well with my Internet speeds, and felt slow and even cumbersome at times. It also felt limiting in the amount of data I could transfer, and seemed to be for quicker or smaller packages. There was also some confusion over email access via Hightail when dealing with certain clients who used it.

Pranjal K.

Verified reviewer

Photography

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2021

Good for online proofing, file sharing and creative project management

Have been using it for many years now and more or less satisfied. Customer support is responsive and revert promptly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

You can easily share graphics to your client for feedback. The annotation tools are very easy for anyone to use. You can also collect files from anyone by just sharing a link with them which they can use to directly upload and send files to you.

Cons:

Not very customisable. Custom branding is limited. Users have to sign in to leave feedback.

Reasons for switching to OpenText HighTail

The option to collect files from customers was not working most of the time and was not very intuitive. They have online proofing but its very primitive.

Wyatt E.

Verified reviewer

Publishing

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2020

Great for large files and folders

At a great price, you can store a TON of files, very useful for anyone who is constantly sending, receiving, and storing all types of files.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Hightail makes it easy for me to share large files and folders with people inside and outside my company. You can create "spaces" where all types of files can be stores, and links to this space can be shared with anyone.

Cons:

Safari does not support folder uploads, but opening chrome and uploading folders to spaces that way made it simple. This was my only hangup with the service.

Reasons for choosing OpenText HighTail

The price and features were great compared to dropbox!

David O.

Verified reviewer

Printing

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed February 2020

Good option for sharing large files

HighTail allows me to send large files efficiently to clients or suppliers. Since I deal with artwork design and production each and every day I really need an safe, fast and effective way to share files whether they be large proofs or final files for print/web production. HighTail generally suits my needs.

Ratings Breakdown

Ease of use

Functionality

Pros:

I like that I can share large files with my clients on a piece of software that lives on my computer rather than using an online service where I upload the file via a web browser. I feel it is a more secure process when using an app as opposed to using a service such as WeTransfer. I consider the free version to be a great tool that is less troublesome than dropbox.

Cons:

While I consider the free version to be a great tool, I do believe that the paid version is a bit on the expensive side for my level of use. I consistently use HighTail, but not enough to justify a monthly subscription. If I run into limits on what I can upload for free, I will then move to another free alternative that has less restritive file size limits such as WeTransfer.

Reasons for choosing OpenText HighTail

I liked HighTail's interface better than DropBox. I had also used Yousendit for years so I was very familiar with the format.

Michael M.

Verified reviewer

Entertainment

Self-Employed

Used weekly for more than 2 years

Reviewed July 2019

SO Much Easier than Dropbox

I send and receive audio files all the time and there is never a problem.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its ease of use. Whether sending or receiving audio files there's never a problem.

Cons:

Well, it would be nice if it were free....

Reasons for choosing OpenText HighTail

Ease of use. Hightail is a breeze- sending or receiving. DropBox always seems to send me down a rabbit hole- too much wasted time. Hightail is quick and easy and always gets the job done!

Reasons for switching to OpenText HighTail

I was always getting confused with DropBox, where are files? did you send them yet? did you get them yet? As many times as I used it there was always some problem.

Verified

Reviewer

Retail

201-500 employees

Used other for less than 6 months

Review source

Reviewed November 2019

Great For Sharing Lots of Photos

Overall, easy to use, easy to share, and user friendly.

Ratings Breakdown

Ease of use

Functionality

Pros:

It was pretty easy to get started and you get a lot of features even with a free account. We used this to share photos from a large event. We could share the link with others and they didn't need an account to access or download.

Cons:

The organization is a little weird, I'm still not entirely sure what all the features are on this site.

Reasons for switching to OpenText HighTail

For this particular event, we tried Hightail because we have run into issues with Dropbox before where people can't figure out how to download or access their photos. This seemed to be pretty easy.

Shawn R.

Verified reviewer

Real Estate

11-50 employees

Used monthly for less than 12 months

Review source

Reviewed October 2020

Excellent next level file sharing app

We use it weekly and it is really helpful for confidential files or files where we want to have some receipt they were downloaded by the user. It is especially helpful for legal documents.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I really like the control you can have over sharing files. Prior to hightail we would just share dropbox links but they were not secure nor could you tell if someone had downloaded a file. Hightail solves those problems.

Cons:

There isn't much to not like. I wish the teams pricing was a little lower but it's more than fair given it's alternatives.

Reasons for switching to OpenText HighTail

We still have dropbox as well but we had to switch to hightail for the purposes of sharing files more privately as well as having a record of when and who downloaded the files.

Maria R.

Verified reviewer

Design

Self-Employed

Used daily for more than 2 years

Reviewed January 2019

Review Hightail

I have a small design studio and I like the Spaces feature the most. I like the way I can upload and share with the team. I like they can access it whenever they want after the original invite. It has saved me time since they can access it anytime and download what they need without having to ask me for it. Nice.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I needed a place to store all of my files. Most desktop external hard drives fail and my information is lost. So, Hightail Folders have been a good place to store my large files and are accessible from anywhere. Spaces has been nice to use and organize my work. I like the ability of sharing these files with my clients to get feedback. I like they can access the files and download them when they need them.

Cons:

Moving files from one folder to another isn't perfect. I have had problems with this and have worked around it. But, I wish there was a more user friendly way of just dropping and dragging from folder to folder instead of having to go through a menu of tasks to do it.

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