OpenText HighTail 2026: Benefits, Features & Pricing

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Overview
Screenshots
Pricing and Plans
Features
Integrations
User Reviews
Popular Comparisons

Overview

OpenText HighTail

4.4

(290)

Pricing

Starting at $12.00 per month

About OpenText HighTail

Hightail is a collaboration platform that enables businesses to streamline processes related to file sharing, project management, feedback collection or response and more. It provides mobile applications for Android and iOS devices, allowing professionals to preview files, upload images/videos and receive real-time notifications, even from remote locations.

Hightail helps enterprises share large files, track download/delivery status, set up expiration dates and secure documents using passwords and 256-bit AES encryption capabilities. Users can communicate with team members in real-time, assign follow-ups/due dates to track accountability and add proofing annotations as per individual requirements. Additionally, managers can track team progress, comments, live updates on files and more on a centralized dashboard.

Hightail helps businesses synchronize data across various file storage platforms including Dropbox, Google Drive, Microsoft OneDrive and OpenText Core. The product is available on monthly subscriptions and support is extended via phone, live chat and other online measures.

OpenText HighTail Screenshots

OpenText HighTail Pricing and Plans

Starting price: $12.00 per month

Free Trial

Free Version

Lite

$0.00

Plan includes:

2gb Storage
For Sharing Smaller Files
Upload Files up to 100mb

Pro

$12.00

flat rate, per month

Plan includes:

Share Larger Files With Additional Security Settings
Unlimited Storage
Upload Files up to 25gb

Teams

$24.00

per user, per month

Plan includes:

Built for Small Team Collaboration
Unlimited Storage
Upload Files up to 50gb

Business

$36.00

per user, per month

Plan includes:

Advanced Collaboration for the Whole Company
Unlimited Storage
Upload Files up to 500gb

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OpenText HighTail Features

Popular features found in File Sharing
Access Controls/Permissions
Alerts/Notifications
Content Management
Document Storage
Drag & Drop
Encryption
Mobile Access
Real Time Synchronization
Search/Filter
User Management
Version Control
More features of OpenText HighTail
Activity Dashboard
Activity Tracking
Annotations
Approval Process Control
Archiving & Retention
Audit Trail
Campaign Management
Client Management
Collaboration Tools
Commenting/Notes
Communication Management
Customizable Branding
Discussions/Forums
Document Capture
Document Management
Due Date Tracking
File Management
File Sharing
File Transfer
Full Text Search
Markup Tools
@mentions
Messaging
Mobile App
Portfolio Management
Project Management
Reporting/Project Tracking
Role-Based Permissions
Single Sign On
Status Tracking
Task Management

OpenText HighTail Integrations

Adobe Illustrator

Google Drive

Box

Salesforce Platform

Dropbox Business

OneDrive

See all 7 integrations

OpenText HighTail User Reviews

Overall Rating

4.4

Ratings Breakdown

68%

19%

Secondary Ratings

Ease of Use

4.4

Value for money

4.4

Customer support

4.3

Functionality

4.4

Macylyna N.

Verified reviewer

Higher Education

201-500 employees

Used daily for less than 2 years

Review source

Reviewed April 2019

My Review on Hightail

This software has allowed us to securely send large emails.It is easy to use and has a nice user friendly interface.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

One thing that excites me the most about hightail is the security feature it has. With the tool one can protect the file from unwanted third party by having document password that are only accessible by the intended recipient. With the tool one is also able to track email from who, where and when the email was downloaded. Another thing that excites me is the ability to share large files. This is one of the key thing that made us purchase this tool. With it you are able to compress large document and send them easily. The other parties in the receiving end are also able to download it easily and fast.

Cons:

I hate that the links shared expires very quickly. The support team is also not interactive.

Tapan J.

Verified reviewer

Internet

1001-5000 employees

Used weekly for less than 2 years

Review source

Reviewed January 2018

HighTail - Easiest way to share large files

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love that there is no restraint on storage capacity with Hightail. I can chose file of any size and share it will any number of recipients keeping a tab on who is doing what with my file. It also allows me to share a file with someone for a specific period of time. It also offer plugins so that it can be integrated within your email service so that one can share large files directly from within an email. Another feature which sets it apart from other cloud storage providers is that it also offers digital signature capability and one can read and sign the shared documents from within Hightail. So documents never leave Hightail servers and remain secure.

Cons:

Hightail keeps the individual files encrypted all the time through it's sophisticated encryption technology but it doesn't allow me to generate my own encryption keys which would have made me feel more in control over my data. Customer support is also very delayed and I have faced multiple instances when the service was down.

Verified

Reviewer

Used daily for more than 2 years

Review source

Reviewed August 2017

Narrowing of Features and Declining Value

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

You can set up a linked folder on your machine that syncs with Hightail. Back in the day (prior to August, 2017) this formed an ideal platform for disseminating content as you could grab download links and include them in your own communications.

Cons:

Hightail has recently adopted a typical self-focused millennial mindset of tunnel-visioned genius: focusing on an increasingly narrow range of cool stuff and killing off highly practical features without pausing to think about the spectrum of their users. If the HT people have a favorite way of working, they think that everyone works just like they do. As of the most recent downgrade, it is no longer possible to copy download links for files. If you need to send a business email with multiple download links and other content, you're now out of luck, as the only option is to use Hightail's interface to send an email with one (concealed) link. My needs include the ability to send multiple download links to my dealers and prospective dealers - everything from canned social media content to a range of literature and photos. If, for example, a dealer is setting up a website and needs logos, product shots and text files, I can no longer just send out an email with the links to the files on Hightail. Overnight they have unthinkingly destroyed my once routine means of distributing a huge amount of content to our dealers and prospects across the U.S. In a single, narrow-mined stroke, the value of Hightail to my company has vanished overnight. This was a totally brainless move. I suggest that people look for a better solution.

Josh A.

Verified reviewer

Media Production

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed April 2020

Good if using paid plan

I use Hightail every week for delivering assets to clients. The storage side of Hightail is less appealing, in comparison to OneDrive, Dropbox or Google Drive. I would prefer to exclusively use Hightail for large file sending.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

I really enjoy the simple and fast upload speeds for sending files, which seems to be much faster than other file sending services.

Cons:

The file delivery limits make it challenging for sending video assets, which tend to be more than 25GB. Other services are just fine for sending a final deliverable, which are generally <1GB, but to pay a monthly service for file sending, I'd expect there to be an higher cap than 25GB for the Pro version.

Katie R.

Verified reviewer

Entertainment

2-10 employees

Used daily for less than 12 months

Review source

Reviewed October 2019

Hightail is great for sending large files!

At Creating U we use Hightail daily to send audition tapes to casting directors, talent agents and managers.

Ratings Breakdown

Ease of use

Functionality

Pros:

I like how Hightail shows you the number of views your files have received along with showing how many times it has been downloaded.

Cons:

I cannot really say what I least like about Hightail. I guess it would not knowing exactly who viewed/downloaded your video when it is sent to multiple email addresses.

David S.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed August 2016

Downhill all the way since changing from YouSendIt

Whatever it is Hightail wishes to become, they've done an awful job of getting there. Their software has been forced upon their users half-baked. Many existing features were eliminated or obfuscated. My clients still get emails with the option to "save to folders" but they cannot .. with GREAT FRUSTRATION. Hightails response .. "We are no longer providing the option to "Save to Folders." Strategically as a company we are moving away from the storage model." How long would it take then to remove that feature from their email notifications. Better we find out this way, when a client calls angry and frustrated. Were I a company trying to coordinate the collaboration and approval of ongoing work, perhaps their new business model would be attractive. But they've moved away from what I and many others used them for, delivering and storing large files. And they've done it in a completely incompetent fashion with little or no warning or instruction. Of course, they won't refund my paid in advance annual membership fees.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Harpert B.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed September 2016

I Used to like YSI but this is a nightmare and we transferred to We Transfer

The speed is EXTREMELY slow The Outlook plugin that used to work just fine is now creating issues with Outlook Folder Sync is very old fashioned (only the folder created by Hightail can be synced, you can't assign just "any" folder. We use small SSD's for our pc's and NAS for storage. But syncing (windows shared) folders is NOT possible

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

To be honest.... there seem to be none left (and I was a MAJOR fan of the old YouSendIt)

Cons:

Nearly everything. - The Name (High Tail, how can you come up with something like that) - the EXTREMELY low speed - The delivery notifications

Linda P.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed February 2017

Lost all my backup files and apologized

I have been using this service since it was YouSendIt That worked quite well. Then they went and tried to get all fancy. With features and price. I have had nothing but frustration since. 5 years of backups are gone. Stay away! Apologies won't get my files back.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Spaces, except you, can't subdivide categories. Sending files to Clients worked well.

Cons:

Just about everything now.

Jeffrey A.

Verified reviewer

Used weekly for more than 2 years

Review source

Reviewed October 2017

Hightail deletes previous "app" access to file uploading

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I USED to like the ease of drop and send high volume files to my clients which were remembered in the app.

Cons:

Hightail has been phasing in a secondary "online access" version which does not perform at all like their previous "Yousendit" app platform. They just stopped supporting the app version last week without announcing to customers. I've just paid for a year of enhanced service for my business. This is not professional customer care, it is a move to get everyone to pay a monthly access fee like most other online services. Not cool!

Robin D.

Verified reviewer

Graphic Design

Self-Employed

Used unspecified for unspecified

Review source

Reviewed May 2014

Frustrated!

I am so frustrated with Hightail. Their desktop app for the mac is synching the folders on my account but not bringing the files in that belong in the folders. the only way for me to access files that my clients have shared with me is to recreate the folder hierarchy on my desktop and manually download each file.

Ratings Breakdown

Vendor Response

Hi Robin, So sorry to hear of your frustrations. Our desktop sync app is designed to Sync everything that you have located in your Hightail cloud account including all files and folders. My guess from your description is that you had a lot of files and folders that needed to sync and that first sync can take some time. We will first create the folders within the app and then start to download all of the files one by one. If you have many Gigabytes of data this process can take some time. This is just a guess and without knowing all of the details on what was happening with the app at that time it’s hard to diagnose. However, we do have a great support team that is here to help you out and make sure you get everything up and running. You can email them anytime at bedelighted@hightail.com.

Replied June 2014

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