ShopXpert 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

ShopXpert

5.0

(32)

Pricing

Pricing available upon request

About ShopXpert

ShopXpert is a retail operations management platform. It helps retail businesses streamline their operations, optimize productivity, and scale their business. ShopXpert caters to small and midsize retailers in industries like fashion, jewelry, sporting goods, and electronics.

ShopXpert offers modules for managing tasks, sending in-app messages, creating forms, outsourcing work, accessing a supplier portal, writing training notes, using an online academy, and tracking employee time. Retailers can choose the modules they need to build custom workflows for their business.

ShopXpert is a cloud-based solution, so retailers can get started quickly without a complex deployment process. ShopXpert provides 24/7 support to help retailers learn the platform and address any issues. Retailers also get access to regular software updates to ensure they have the latest features and security enhancements.

ShopXpert Screenshots

ShopXpert Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

Plan includes:

Support
Updates
Web-Based Access

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ShopXpert Features

Popular features found in Job Shop
Automated Scheduling
Billing & Invoicing
Bills of Material
Inventory Tracking
Job Tracking
Order Management
Purchasing & Receiving
Quality Control
Quotes/Estimates
Supplier Management
More features of ShopXpert
Access Controls/Permissions
Accounting
Activity Dashboard
Activity Tracking
API
Approval Process Control
Approval Workflow
Audit Management
Capacity Management
Catalog Management
Client Portal
Collaboration Tools
Compliance Management
Contact Management
Contract/License Management
CRM
Customizable Branding
Customizable Forms
Customizable Templates
Data Import/Export
Distribution Management
Document Coding & Control
Document Management
Document Storage
Drag & Drop
Electronic Signature
Enterprise Asset Management
Financial Analysis
Financial Management
Forecasting
General Ledger
HR Management
Integrated Business Operations
Inventory Control
Inventory Management
Inventory Optimization
Invoice Management
Invoice Processing
IoT Integration
Item Management
Job Costing
Job Management
Manufacturing Planning
Monitoring
Multi-Currency
Multi-Location
Order Fulfillment
Order Processing
Order Tracking
Price and Cost Calculations
Price/Margin Management
Production Management
Projections
Project Management
Purchase Order Management
Real-Time Data
Real-Time Reporting
Reporting/Analytics
Reporting & Statistics
Requisition Management
Resource Allocation
Resource Management
Retail Inventory Management
Scheduling
Self Service Portal
Self-Service Reporting
Serial Number Tracking
Shipping Management
Sourcing Management
Status Tracking
Supply Chain Management
Task Management
Task Scheduling
Time Tracking
Workflow Management
Work Order Creation
Work Order Management

ShopXpert User Reviews

Overall Rating

5.0

Ratings Breakdown

97%

Secondary Ratings

Ease of Use

5.0

Value for money

4.9

Customer support

4.9

Functionality

4.9

Have you used ShopXpert and would like to share your experience with others?

Andrei I.

Verified reviewer

Computer Software

2-10 employees

Used daily for more than 2 years

Reviewed December 2024

The ERP your dreamed of...

Overall I was very satisfied with what this software offers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Everything that this ERP software offers is a game-changers for whatever industry you are in. I like that you can pick and choose the modules you would need for your ERP. Basically you pay for exactly what you need. Nothing more, unlike other software that offers you the full package with no pricing differences.

Cons:

Even though this software is flawless, some modules have room for minimal improvements.

Melissa P.

Verified reviewer

Defense & Space

11-50 employees

Used daily for less than 2 years

Reviewed October 2024

ShopXpert, A Helpful Tool

ShopXpert has been a great tool to use to organize and display information with ease.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like most about ShopXpert is the filters for searches because it is helpful to narrow down information.

Cons:

What I like least about ShopXpert is the random freezes when navigating through modules.

Reasons for switching to ShopXpert

Our company found ShopXpert to be an easier product to use.

Dominic A.

Verified reviewer

Defense & Space

11-50 employees

Used weekly for less than 2 years

Reviewed October 2024

ShopXpert Review

Fairly good overall experience with ShopXpert

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What i like most about ShopXpert is the easy accessibility and ease of use while in ShopXpert.

Cons:

From what i have gathered, the target pricing is not always accurate

Sanda V.

Verified reviewer

Industrial Automation

51-200 employees

Used daily for less than 2 years

Review source

Reviewed September 2024

Highly recommended

ShopXpert has significantly streamlined our workflow. The app is user-friendly, yet packed with features that cater directly to the needs of machining professionals.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It’s reliable, efficient, and tailored to the unique challenges of the machining industry.

Cons:

The app is quite complex and requires some time and effort to fully familiarize with its wide range of features and functionalities.

Reasons for switching to ShopXpert

We needed a software that was more tailored to our needs.

Jeff L.

Verified reviewer

Defense & Space

11-50 employees

Used daily for less than 2 years

Reviewed August 2025

You need workstations in your shop ! Trust me !

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The workstation feature is my favorite part. We’ve got tablets set up across the shop, and now everyone knows exactly what job they’re working on, what’s next, and where each part is in the process.

Cons:

I can't say I have any cons for now, at least with what I am working as in for now. Workstation stuff is great, saves so much time.

David M.

Verified reviewer

Aviation & Aerospace

11-50 employees

Used daily for less than 2 years

Reviewed August 2025

It Just Makes Things Easier

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy job tracking, helpful customer support & clean and simple interface, costing tool is also great.

Cons:

The costing tool took a bit to set up, that's my only con i would point out but now quoting is fast and reliable.

Estera L.

Verified reviewer

Computer & Network Security

11-50 employees

Used daily for less than 2 years

Review source

Reviewed September 2024

My best experience with ShopXpert

My overall experience with ShopXpert has been highly satisfying. The platform is easy to navigate and has a clean layout. It makes my job easier and allows me to manage and track suppliers efficiently. Customer support chat has also been responsive and helpful whenever I've had questions.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It has a user-friendly interface and the ability to access real-time data and reporting tools across various departments helps with decision-making.

Cons:

I can't think of anything that I dislike. Everything has met or exceeded my expectations.

Jasmine H.

Verified reviewer

Defense & Space

11-50 employees

Used daily for less than 12 months

Reviewed October 2024

ShopXpert review

Overall, my experience with ShopXpert has been consistent and comfortable to use. All of the features help keep the jobs organized, traceable, and categorized. It's really great for traceability and visibility but I believe notifications will make the app a lot better.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

All information is easy to access. The "Logs" tab. This feature helps with traceability/visibility by showing which rep made the change, date and time it was changed, and the differences in detail. The "Documents" tab is another feature that I like. Documents are categorized in their designated job. This makes it easy to organize and pull any documents we may need.

Cons:

There's no sound/banner notifications when receiving a message or a new task. When I am using the task feature it makes it difficult to know when someone has posted a new task. I need to check back every hour to make sure I didn't miss a new job or message.

Alondra P.

Verified reviewer

Aviation & Aerospace

11-50 employees

Used daily for less than 2 years

Reviewed October 2024

ShopXpert is hassle free