CredentialStream 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

CredentialStream

3.9

(120)

Pricing

Pricing available upon request

About CredentialStream

CredentialStream provides a cloud-based solution that simplifies the credentialing and privileging of providers within healthcare organizations. CredentialStream offers a set of resources and tools that helps healthcare professionals verify their credentials before adding them to their network. The platform provides insights, including analysis of credentialing trends based on industry data. It also offers a hub module that helps businesses manage provider lifecycle through an organizational framework. Additional modules include enroll, privilege evaluate and onboard. CredentialStream also provides customer support via email, phone and more.

CredentialStream Screenshots

CredentialStream Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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CredentialStream Features

Popular features found in Workflow Management
Access Controls/Permissions
Alerts/Notifications
Approval Process Control
Collaboration Tools
Compliance Tracking
Document Management
Drag & Drop
Forms Management
Reporting/Analytics
Search/Filter
Third-Party Integrations
More features of CredentialStream
Activity Dashboard
Activity Tracking
Ad hoc Reporting
API
Application Management
Appointment Management
Business Process Automation
Committee Management
Compliance Management
Credential Management
Customizable Reports
Data Import/Export
Data Storage Management
Data Verification
Email Reminders
Enrollments/Onboarding
Expiration Management
HIPAA Compliant
License Verification
Monitoring
Online Applications
Privileging
Progress Tracking
Reminders
Reporting & Statistics
Secure Data Storage
Self Service Portal
Task Management
Training Management
Web Forms
Workflow Configuration
Workflow Management

CredentialStream Integrations

Docusign

CredentialStream User Reviews

Overall Rating

3.9

Ratings Breakdown

39%

33%

16%

Secondary Ratings

Ease of Use

3.7

Value for money

3.7

Customer support

3.9

Functionality

3.8

Tamara F.

Verified reviewer

Medical Practice

2-10 employees

Used daily for less than 2 years

Review source

Reviewed September 2025

CredentialStream on the up & up 9/2025

Previously 3

Going good. I love the alerts because they help me manage my deadlines and time management. The new rollouts are very interesting, and I am excited to use some of the new features that pertain to my area of work.

Ratings Breakdown

Ease of use

Previously 2

Value for money

Previously 3

Customer support

Previously 3

Functionality

Previously 4

Pros:

Ready for PSV action! I love the alerts because they help me manage my deadlines and time management. The new rollouts are very interesting, and I am excited to use some of the new features that pertain to my area of work.

Cons:

Gap information widget is not easily read and accuracy is not 100%. Down time when updates are rolled out, BUT this has gotten significantly better

Melissa K.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for more than 2 years

Review source

Reviewed June 2024

All needed compliance in one place using one software!

Our experience with CredentialStream has been positive. Customer support is extremely pleasant and helpful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

CredentialStream checked off all of the boxes for us. Automated references and monthly compliance checks: OIG SAM NPI State Sanctions/Exclusions OPT OUT SSDMF HUB application is easy for providers to use.

Cons:

Training was difficult as our trainer really did not understand the credentialing use of the product.

Reasons for choosing CredentialStream

CredentialStream verifies, SSDMF, OPT out, NPI, State Sanctions, OIG and SAM. Also automates the reference process. HUB application makes the credentialing process seamless.

Reasons for switching to CredentialStream

Modio could not verify all of the compliance checks needed for NCQA or automate the reference process.

Cynthia M.

Verified reviewer

Hospital & Health Care

10000+ employees

Used daily for less than 2 years

Reviewed March 2025

Honest Review

after 15 months "live" in the system, we still struggle daily with issues/failures/delays in the system. At any given time we have a multitude of tickets open with support. We have lost significant efficiency since go-live, due to extra clicks, extra navigation, slowness, outages, etc.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Some of the Bolt reporting capabilities are helpful, but there are many variables left to be desired, and creating a Bolt report is not very easy for beginners.

Cons:

Automation failing without explanation (and without us finding out until after the fact), delays, outages, slowness, visual presentation (white background is detrimental to ocular health), inflexibility in many areas.

Vendor Response

Hi Cynthia, we are truly sorry your experience has not been to your satisfaction. We are continuously aiming to improve and will take this feedback into consideration.

Replied March 2025

Charlotte D.

Verified reviewer

Insurance

5001-10000 employees

Used daily for less than 2 years

Review source

Reviewed June 2024

My honest opinion of the system

At first, we were very disappointed in the lack of assistance during the build of the system. We were not aware that the agreement we had was self guided. The training video's were outdated and were not helpful. Once we were made aware of the misunderstanding of the training and implementation of the build, our team of reps at CS were wonderful in helping us get things built properly and functioning better. The wording in the contract was a bit misleading, but in the end we worked through it. The system is great, we are a Dental DSO, therefore there are many fields that are unnecessary and I wish they could be removed. These are fields that I am unable to customize or remove, If there was a dental platform, I believe that the system releases will be much smoother and not have as many fixes to do. It seems as many of our "custom" fields are what disappears, but those fields are needed for Dentistry so that the system works the way its needed.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The organization of housing all provider, organization and location credentials. The ability to send a link to a new hire and they use the hub for onboarding. populating all info into the correct fields and not having to transfer date from a form they fill out. Capturing the signature and it populating to the enrollments apps. Being able to assign users at the office level to check the specific providers enrollment status of payers.

Cons:

Every time a release happens, things break or go missing. The time spent having to correct those issue is a bit extreme.

Reasons for choosing CredentialStream

Our newly hired VP of RCM at the time had used it in her previous job and recommended it to me. When I demo'd the system I was sold. Everything I wanted was included. However, after purchasing and building I did find out that many fields or capabilities I was needing/wanting, were not an option. That was a bit disappointing, however we have found work arounds.

Reasons for switching to CredentialStream

We had outgrown our system and need more functionality that was not an option with the Doctor Dossier. Great date repository, but Cred Stream offers so much more functionality that our organization needed to be more efficient.

Susan N.

Verified reviewer

Hospital & Health Care

201-500 employees

Used daily for less than 6 months

Review source

Reviewed June 2024

Excellent Product

From Demo to sales to implementation, Credential Stream staff have been helpful and knowledgeable.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to keep our record in one place and attach all necessary provider documents securely is very helpful. The automations in Credential Stream are incredibly helpful and almost feel like we hired a new FTE! I also appreciate that if we need new fields or forms loaded, they don't nickel and dime you to death!

Cons:

The training is extensive and takes a bit of time to get through. We are anxious to use all of the features, but we are still learning everything Credential Stream can do. Hopefully in the next 90 days we will be fully functional

Reasons for switching to CredentialStream

We are growing quickly and needed a system that could keep up and provide assistance in sending applications. We also needed the ability to assign user security so we could allow staff outside of credentialing to access certain data.

Kaleea P.

Verified reviewer

Hospital & Health Care

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed June 2024

Credential Stream Review

My overall experience with Credential Stream so far is good, I understand there is room for improvements and there are still features we are not yet utilizing which I am looking forward to learning in the future.

Ratings Breakdown

Ease of use

Functionality

Pros:

I like the functionality and the systems ability to provide ongoing electronic verification directly from the source.

Cons:

The system tends to run slow and glitches which slows down my workflow.

Reasons for switching to CredentialStream

Midas Seeker only stored demographic information and did not have the ability to function the way credential stream has.

Vendor Response

Hi Kaleea, We're pleased to hear you've had a good experience with the functionalities of CredentialStream. We apologize for any slowness or glitches you've experienced with the platform, and we value your feedback as we strive to optimizing the user experience. Thank you for your review, and for choosing CredentialStream! Best Regards, The HealthStream Team

Replied June 2024

Keydra W.

Verified reviewer

Hospital & Health Care

201-500 employees

Used daily for less than 12 months

Review source

Reviewed June 2024

Could be a lot better

Our training was not good, we needed more hands-on training, it would have been better to have someone personally from CS here for the first week to ensure that we were on the right track with using it, given that we migrated over from paper & Echo.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the designs, the capabilities of the system. I like that when switching between provider profile, that it will pick up under the same category wher you were previously working in the other profile.

Cons:

We have had some many issues since we went live. The data transfer did not go smoothly so we personally ended up having to do a good deal of it ourselves. The sales team marketed a better product than what we received. We still arent able to produce reappointments in the system and no one has come up with the remedy for the issue yet. The application process in the HUB is shifty, sometimes it works well for the Providers and sometimes it freezes or stalls out while they're trying to complete the app. There are too many steps to any given process (i.e. workflows not automatically creating an alert for the due date options).

Reasons for switching to CredentialStream

We were still very much utilizing paper and a 3rd party credentialing agency to assistant with the process. It was actually EchoCloud by VerityStream

Makenna F.

Verified reviewer

Hospital & Health Care

201-500 employees

Used daily for less than 6 months

Review source

Reviewed January 2025

Littleton Regional Healthcare Review

So far so good. I am enjoying it. The transition from my other database has been smooth because of how user friendly credentialstream is.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like how user friendly it is. Being the primary solo user of the database, it was hard for me to retain a lot of the trainings, but I am able to navigate it just fine.

Cons:

I do not like that I have to always look at the "inactive" providers on my side bar. I wish that I could make it so it would just display active, and inactive if I needed it to for any reason.

Reasons for switching to CredentialStream

Intellicred was too clunky and expensive.

Vendor Response

Hello Makenna, thanks so much for giving us your take on how we are doing. We are so glad you are having a great experience.

Replied January 2025

Hilary D.

Verified reviewer

Insurance

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed January 2025

You asked for it

After having been part of 10 system conversions, this has by far been the absolute worst one I have ever had to go thru, and over two years later, it has only gotten worse. Honestly, it would not have been my selection to go with after having demo'd it prior to coming to work for my current employer. I already knew the con's and had many other references telling us to avoid this program at all costs. I would have immediately told my current employer to continue demoing other software programs and not go with this program.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Unfortunately, as I am looking thru the system, I can't say that there is anything that I like about the system as it has next to nothing that is truly Dental only related and you are unable to customize specifically for dental.

Cons:

inability to customize for specific customer. all or none and we will only change it if we get enough likes from everyone is not effective, system slowness, non-stop high priority fixes, constant config remapping following every fix, variables that are archived and yet still continue to cause issues, lack of customer service knowledge when calling in for assistance, shouldn't have to literally train the rep on your software and the list goes on.

Vendor Response

Hilary, Thank you for letting us know about this. Your valuable feedback helps us tackle issues and improve the customer experience.

Replied January 2025

Armisha S.

Verified reviewer

Health, Wellness and Fitness

5001-10000 employees

Used daily for less than 2 years

Review source

Reviewed January 2025

Just Being Honest in My Experience

Over all, CredentialStream is ok. Again, is easily accessible for the most part, but the program crashing often can kind of be inconvenient when there are deadlines for many providers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

each section to view is easily accessible for the most part

Cons:

when we have to check a provider's npi registry and we click on it, the screen is not the same as the original set up, as it's cut off or something, causing you to scroll a lot. it's like 2 windows in one window when it pops up and it's not very easy to view. checking their taxonomy code is now a hassle. Changing the "Verify Now" feature is ok, but I like where it was originally for easier access, instead of having to right click over a provider's name.

Vendor Response

Hello Armisha, Thank you for taking the time to rate us! Your feedback helps us understand what we're doing right and where we can continue improving.

Replied January 2025

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