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AddressTwo

Overview

AddressTwo 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

AddressTwo
AddressTwo
4.7
(47)

Pricing

Starting at $14.95 per month

About AddressTwo

AddressTwo is a cloud-based customer relationship management (CRM) solution developed by small business owners. It helps teams manage their contacts, leads, follow-up tasks and other sales and marketing activities.

Applications included in AddressTwo include Marketing Automation, Sales Automation, customer service, help desk, customer analytics and more. It's best suited for companies with less than $5M in annual revenue, and can support a wide variety of industries: consulting, hospitality, real estate, education, distribution and more.

There are three editions for different business sizes. Since AddressTwo is cloud-based, it's accessible from any device with an internet connection.

From a single database, users can take advantage of tools including email, postcard and SMS marketing capabilities. Outbound communication, including newsletters, promotions, and holiday cards, are also available. The system offers Addy, a built-in virtual assistant, who sends daily email reminders of tasks due.

AddressTwo Screenshots

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AddressTwo Pricing and Plans

Starting price: $14.95 per month
Free Trial
Free Version

CRM & Email Follow-Up for teams & Small Business

$14.95

flat rate, per month

Plan includes:

  • Automate Email Follow-up and Grow Your Sales
  • Basic Email Marketing
  • Manage Relationships
  • Unlimited Contact Storage
  • Up to 10 Users

CRM & Email Marketing for growing enterprise.

$149.95

flat rate, per month

Plan includes:

  • Collaborate as a Large Team and Braodcast Your Email Messages With Ease
  • High-Volume Email Marketing
  • Unlimited Contact Storage
  • Unlimited Users
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AddressTwo Features

  • Popular features found in CRM
    Calendar Management
    Customer Journey Mapping
    Email Management
    Quotes/Estimates
    Reporting/Analytics
    Sales Pipeline Management
    Segmentation
    Task Management
    Territory Management
    Workflow Management
  • More features of AddressTwo
    Activity Tracking
    Calendar/Reminder System
    Contact Management
    CRM
    Email Marketing
    Interaction Tracking
    Lead Management
    Lead Qualification
    Marketing Automation
    Mobile Access
    Reminders

AddressTwo User Reviews

Overall Rating

4.7

Ratings Breakdown

5

79%

4

17%

3

4%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.7

Value for money

4.8

Customer support

5.0

Functionality

4.5

Have you used AddressTwo and would like to share your experience with others?

JF

John F.

Transportation/ Trucking/ Railroad

201-500 employees

Used unspecified for more than 2 years

Review source

Reviewed January 2018

I use the AddressTwo daily

5

AddressTwo has kept all our sales team in the know

Ratings Breakdown

5
Ease of use
Previously 4
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
The easy access to all my customers and prospects and the map feature when I’m on the road from my smart phone to find prospective customers in the zip code area I want to vist it will also work with my google calendar the the the addy task schedule is a excellent tool for following up
Cons:
That I need to spend more time learning all the tools available Like the mass email system the pipeline features

Read More

MH

Monica H.

Hospitality

51-200 employees

Used daily for more than 2 years

Review source

Reviewed December 2016

Regular Part of my Day

5

I'm in sales and AddressTwo has been crucial in my success. It's easy to track all activities for a contact and company. I regularly use it to look up past interactions with my customers. My favorite feature is copying Addy on my emails, then the messages are automatically added to that contact.

Ratings Breakdown

4
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
Copying Addy on my emails and sorting my contacts into category lists. I also print out my activity history regularly for my company's reporting.
Cons:
It took a while to adjust to the new interface and I lost some data in the software. I also would like to be able to add history or other items to just the company rather than having it assigned to a contact. Sometimes I don't have a contact yet but need to keep prospecting notes on the account.

Vendor Response

Thank you for your Review Monica! Please reach out anytime you guys need us! Please note with the new version of A2 you don't have to have a contact to be able to add history to an "account card" You can simply leave the history to say "For This Account."

Replied December 2016

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SW

Susan W.

Marketing and Advertising

Used daily for less than 12 months

Review source

Reviewed December 2016

Address Two

3

Troy has been incredibly supportive. It is almost too detailed for me . I would like to see a more pleasing to the eye , less complicated platform. It can be overwhelming at times.

Ratings Breakdown

3
Ease of use
5
Customer support
5
Functionality
icon
Pros:
Great features!
Cons:
Too many features.. the platform is too much...

Vendor Response

Hi Susan - Thank you for your review. did you know you can mail postcards right from an account card inside of AddressTwo? Click on the stamp icon next to the contacts name and that will take you to posttwo.com where you and send your contact a mailed card or postcard right from your CRM. Feel Free to call us if you need help.

Replied December 2016

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KW

Karen W.

Used daily for more than 2 years

Review source

Reviewed December 2016

Address Two has Addressed Our Needs & Beyound

4

Our company has been using Address Two for over two years now. Our customer base has grown faster than we once thought possible. Address Two has helped us not only grow our customer base but serve our clients even better. Our sales team is able to track communication for ongoing projects with just a few clicks. As we all know - time is money in sales so anything to save time while providing great customer service is a bonus. As for customer service, the Address Two team is amazing. They answer any and all questions we have in a timely and professional matter second to none. Our company is looking forward to continuing our relationship with Address Two well into the future.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
Easy to use
Cons:
Wish it could be a tad more customizable but we make it work for us

Vendor Response

Thank you so much for your review Karen! We have enjoyed working with Descon and love to hear how your business is growing and staying more organized with our CRM.

Replied December 2016

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CD

Carli D.

Marketing and Advertising

11-50 employees

Used daily for less than 2 years

Review source

Reviewed December 2016

A wonderful addition to our small business

5

We have a small sales staff using AddressTwo. It was incredibly intuitive and simple for our size. We gave it one year as a trial to see if the reps made good use of it and we are ready to sign up for next year! One issue we have is near the search field, the reps keep clicking the "add a customer" button , because it is right next to it...instead of hitting "enter". Otherwise we have been able to see great results and not miss appointments and phone calls with the task list! Look forward to learning more every day :)

Ratings Breakdown

4
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
Ease of use. Not overly complicated for a small business, while having all the necessary functions!

Vendor Response

Hey Market Magazine! Thanks so much for the feedback about the search feature I will bring that up in our staff meeting next week! Keep up the great work and if we can be of service let us know!

Replied December 2016

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JP

John P.

Publishing

2-10 employees

Used daily for less than 12 months

Review source

Reviewed December 2016

AddressTwo keeps me on task

4

I have been using AddressTwo for about a year now. It is the foundation of my customer relations. Before I started using it, I often missed sales because I failed to follow up with potential clients in a timely matter. AddressTwo put a stop to that by reminding me a daily basis who I needed to meet with. I have over 1500 potential clients saved in the system and I am able to efficiently track progress with each of them. I also love the ability to forward email from clients directly into the system and automatically attach them to that client's profile.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
The ability to forward emails to the system and have them automatically attached to that client's profile. I also appreciate the daily email reminding me of what I need to do that day to keep my clients happy.
Cons:
I would like to see a little more streamlined look.

Vendor Response

Thank you John for your review! We've enjoyed working with the great people of BVM!

Replied December 2016

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LO

Louisa O.

Used daily for more than 2 years

Review source

Reviewed June 2018

We've used AddressTwo for 5+ years. It is easy to input and manage data. Great business tool!

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Great customer contact tools! Great reporting and ways to use lists and tasks. Easy to keep visibility on projects and reassign. (many things to like about using AddressTwo)
Cons:
Nothing to state. Actually, every time we have asked for help on how to do something the support team helps us to find a way to make it happen.

Vendor Response

Thank you so much for your review and being a great customer over the last 2+ years! It's always fun when we get to chat!

Replied June 2018

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CH

Curtis H.

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed December 2016

Great CRM Program that is simple and does what we need it to do

5

This is a great program. we have been using it for three years now and love it. We have had turn over in our sales department and never had to worry about losing contacts. Troy is great when we need help, tutoring on features and remembers who we are and send out thank you and tips on a regular basis. I cannot say enough good about addresstwo

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality

Vendor Response

Thank you Curtis and the team at Fairfield Inn and Suites Twin Falls! You guys have been a blast to work with over the years! Keep up the great work!

Replied December 2016

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RC

Ron C.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 12 months

Review source

Reviewed January 2017

I love the individual attention Address Two provides as we grow together.

5

I have been working with AddressTwo for about 5 months as I rebuild my business after retirement. They have been extremely responsive to every request and idea that I have sent their way. Their CRM is simple but adaptable to most businesses. And they keep adding features to make it an even better value. Thanks, AddressTwo for being a "real" company and a solid tool for my marketing business.

Ratings Breakdown

5
Ease of use
4
Value for money
5
Customer support
4
Functionality
icon
Pros:
Adaptable to many small businesses and marketing agencies. Customizable.
Cons:
Not set up for multiple accounts, but can be customized for that.

Vendor Response

Thanks Ron for your review! We have enjoyed working with you!

Replied January 2017

Read More

MO

Maureen O.

Design

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2016

Great CRM Product

5

I have been working with Address Two for almost 3 years. I have worked with 3 other CRM programs and by far this is the easiest to work with. It makes my life organized and takes a tremendous stress out of my job. I have been able to grow the business by the ability to do campaigns and increase our database. Plus I have a new friend as a result " Addy".

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality

Vendor Response

Thanks so much for your review! We have enjoyed working with Descon over the last few years and value our partnership!

Replied December 2016

Read More

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