Apex Loyalty 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Apex Loyalty

5.0

(6)

Pricing

Starting at €4,990.00 per month

About Apex Loyalty

Apex Loyalty is a loyalty and engagement management software based on the Salesforce platform, which helps businesses connect with partners, distributors and retailers to manage sales. The cloud-based solution enables organizations to define custom sales targets and incentives for customers and run marketing campaigns.

Features of Apex Loyalty include rewards management, gamification, customer segmentation, a drag-and-drop interface, analytics and more. The application allows employees to capture and store customer contact details in a centralized repository. Additionally, it comes with a reporting module, which lets supervisors generate custom reports and gain insights into customer’s behaviour and market trends.

Apex Loyalty supports integration with various channel management and customer relationship management (CRM) systems. Pricing is available on request and support is extended via phone, email, documentation and other online measures.

Apex Loyalty Screenshots

Apex Loyalty Pricing and Plans

Starting price: €4,990.00 per month

Free Trial

Free Version

Basic

€4,990.00

per user, per month

No plan information available

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Apex Loyalty Features

Features of Apex Loyalty
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Analytics
API
Behavior Tracking
Bulk Ordering
Campaign Analytics
Campaign Management
Campaign Planning
Campaign Segmentation
Catalog Management
Channel Analytics
Channel Management
Churn Management
Client Portal
Communication Management
Contact Database
Contact Management
Content Creation
Content Management
Conversion Tracking
CRM
CRM Integration
Customer Accounts
Customer Activity Tracking
Customer Database
Customer Engagement
Customer Experience Management
Customer History
Customer Management
Customer Profiles
Customer Segmentation
Customer Surveys
Customizable Branding
Customizable CTAs
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Data Synchronization
Delivery Estimate
Delivery Management
Discount Management
Drag & Drop
Dynamic Content
Dynamic Pricing
eCommerce Management
Email Management
Email Marketing
Email Tracking
Engagement Tracking
Event Triggered Actions
Feedback Management
For B2B
Gamification
Gift Card Management
Incentive Management
Inventory Control
Inventory Management
Lead Capture
Lead Management
Loyalty Program
Marketing Automation
Member Portal
Membership Management
Menu Builder
Mobile Access
Monitoring
Multi-Campaign
Multi-Channel Communication
Multi-Channel Management
Multi-Channel Marketing
Multi-Language
Multi-Location
No-Card Loyalty System
Online Ordering
Online Payments
Opportunity Management
Order Management
Order Scheduling
Order Tracking
Partner Management
Partner Portal
Payment Options
Payment Processing
Performance Metrics
Pipeline Management
Point of Sale (POS) Integration
Product Catalog
Promotions Management
QR Codes
Real-Time Analytics
Real-Time Data
Real-Time Reporting
Referral Tracking
Reordering
Reporting/Analytics
Reporting & Statistics
Rewards Management
Sales Reports
Segmentation
SEO Management
Shipping Management
SMS Marketing
SMS Messaging
Social Media Integration
Survey/Poll Management
Surveys & Feedback
Task Management
Third-Party Integrations
Transaction History
Visual Analytics
Website Personalization
Website Visitor Tracking
Workflow Management

Apex Loyalty Integrations

Salesforce Platform

Apex Loyalty User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.8

Have you used Apex Loyalty and would like to share your experience with others?

Mirace Eda H.

Verified reviewer

Food & Beverages

10000+ employees

Used daily for more than 2 years

Reviewed March 2023

Thank you APEX Team!

I have been working with the apex team for 3.5 years. Extremely agile and solution oriented team. Customer experience, loyalty product experiences are extremely good.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

They are very good at Loyalty campaign mechanics, gift catalog management and salesforce platform usage. The customer relations of the APEX team, which is always helpful and solution-oriented, are always dynamic and positive.

Cons:

Communication in development agendas can be complex. In new demands, it is necessary to proceed by simplifying the subject as much as possible.

Ezgi K.

Used daily for less than 2 years

Review source

Reviewed March 2018

I believe this is one the most revolutionary channel loyalty software out there!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Apex Loyalty does solve most of your pain points such as communicating with your independent channels and collecting insights and turning them into brand advocates. With Apex Loyalty you can also reward your channels for their sales transactions. While doing that, Apex makes it fun for the channels to be engaged in your loyalty program. Apex Loyalty is also very scalable and can be used in any industry from manufacturing to services and FMCG industry.

Cons:

I can only speak about the challenges of starting a successful channel loyalty program mechanics. Figuring out the details of your loyalty program usually takes more time then you would think.

Nisa Nur K.

Verified reviewer

Food & Beverages

51-200 employees

Used weekly for less than 12 months

Reviewed April 2023

Flexible and Easy Tool!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

They have a very flexible tool and agile team, so it is very easy to work with them. It is very easy to take action and put the solution in place with them.

Cons:

Maybe there could be a hypercare process that we can make some additional developments during first a few months.

Seckin A.

Tobacco

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed March 2018

Best tool to become loyalty Guru!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It has lots of features to manage and engage your customers. Cluster based activities enables you to offer differentiated activities to your customers depending on your needs. User friendly admin panel is one of the key benefits. Seems like developed with lots of learnings; you have what you need to start your CRM without much effort.

Cons:

Surprisingly, there is nothing to complain about the software. All you need is to try and see how useful it is.

Burak C.

Verified reviewer

Telecommunications

501-1000 employees

Used other for less than 6 months

Review source

Reviewed January 2021

Rewarding Becomes Easy

Customer service is great, helping and solving problems fast.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Used by such big companies, although can be used by small companies too as it has the easiest way to rewarding employees. Furthermore, not only employees but also partners. Also being cloud based and having an app are the greatest features.

Cons:

Reporting and some templates should have been customizable, or this needs to be given for users in future updates.

Mehmet E.

Verified reviewer

Retail

1001-5000 employees

Used daily for less than 6 months

Review source

Reviewed March 2018

It's the most useful and functioning loyalty software I've ever used. Great features!

Continous communication, engagement & improved business relationship with our partners

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- They provide live demos on demand - Flexible gamification options - Segmented content offering - Rewards ready catalogue featuring digital gift cards - Very appealing web portal look & feel - Being able to incentivize Sales activities as well as brand engagement

Showing 1 - 6 of 6 Reviews