bxp software 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

bxp software

4.2

(5)

Pricing

Pricing available upon request

About bxp software

bxp software is a cloud-based customer management solution made up of four separate modules that can be utilized individually or combined to create a multi-functional solution. These modules include contact center management, customer service and support, help desk, and eLearning.

Because it's a cloud-based system, users can check on client data, look over campaign results, or review team performance from anywhere with an Internet connection; mobile devices are also fully supported. It allows users to record and map their client's requirements and identify buying patterns. The contact center management feature allows businesses to categories and store their client details in an organized manner and run targeted campaigns as per geography, demography, age, buying behavior and more.

bxp software can be utilized by midsize companies in a variety of industries, including banking, education, healthcare, utilities, and more.

bxp software Screenshots

bxp software Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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bxp software Features

Popular features found in Call Center
Caller ID
Call Logging
Call Monitoring
Call Recording
Call Routing
Call Scripting
Contact Management
CRM
Dashboard
IVR
Queue Management
Reporting/Analytics
More features of bxp software
Alerts/Escalation
Blended Call Center
Campaign Management
Computer Telephony Integration
Document Storage
Email Marketing
Inbound Call Center
Lead Management
Marketing Automation
Outbound Call Center
Performance Management
Sales Reports
Segmentation
Task Management

bxp software User Reviews

Overall Rating

4.2

Ratings Breakdown

20%

80%

Secondary Ratings

Ease of Use

4.2

Value for money

3.5

Customer support

4.4

Functionality

4.0

Have you used bxp software and would like to share your experience with others?

Absar H.

Hospitality

201-500 employees

Used weekly for less than 12 months

Review source

Reviewed August 2017

Good product

Overall it's a good software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It has many features and functions. Covers pay role, end of services. Calculations are great. Price is also okay.

Cons:

Because of the so many functions, it makes the application quite complicated for a normal user. Price is okay but I have seen lower price software similar to this.

Ahmed S.

Philanthropy

2-10 employees

Used daily for less than 6 months

Review source

Reviewed November 2017

Very nice practical

V good nice and affordable

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Not much effort needed to install and run software. Easy to understand and manage it. Easily communicable

Cons:

Need more improvement in terms of usage. Should have more nice features and live interactive support b present all times

Ashling M.

Used unspecified for unspecified

Review source

Reviewed May 2015

We have been using bxp for many years now. The key selling point for this product is the ease of use

Pros: * easy to use (especially if you are not techie) * adapts to your business needs * can be customised * minimum training required for staff * exceptional assistance from bxp team Cons: * none We used this tool for both front and back office transactions which enables us to assist our customers quicker whilst gathering customer data to build up our database.

Ratings Breakdown

Ease of use

Customer support

Anthony B.

Used unspecified for unspecified

Review source

Reviewed May 2015

Easy to use and very flexible/adaptable with pro active customer service

I find the software very easy to use, since starting to use this we have developed a number of our own modules. We have had support from all the staff at every level and they actively seek to help us at every step. The 'never say no' attitude is refreshing and has encouraged us to develop this into every section in the company.

Ratings Breakdown

Ease of use

Customer support

Asa R.

Used unspecified for unspecified

Review source

Reviewed May 2015

bxp sorftware

We have been using bxp for over 6 years and have found the software to be very adaptable to all our requirements over the years. The system is very user friendly but should you have any queries the team at AllnOne are always available to help out. The software is always been updated with new additional tools and modules.

Ratings Breakdown

Ease of use

Customer support

Showing 1 - 5 of 5 Reviews