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Callback Tracker

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Overview

Callback Tracker 2026: Benefits, Features & Pricing

Wondering if Callback Tracker is right for your organization?

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Callback Tracker
Callback Tracker
4.6
(8)

Pricing

Starting at $9.00 per month

About Callback Tracker

Callback Tracker is a cloud-based lead generation software that helps marketing agencies, franchises, and small businesses across industries set up call tracking numbers, create call flows, and analyze call data to optimize marketing campaigns. The application is a suite of products including call tracking, live chat, callback, mass email, and messaging features that enable organizations to streamline customer interactions.

Administrators can utilize the platform to customize widget colors and style, create departments, route sales leads, forward calls from websites, use a call-to-action button to drive conversions, and let customers schedule calls. It helps users track incoming calls' source, record calls for compliance and training purposes, and route calls to the appropriate department or location. Additionally, it allows users to flip between call logs, texts, and chats and gain a comprehensive view of all communications in chronological order.

Callback Tracker facilitates integration with third party applications such as WordPress, Google Analytics, Twilio and Joomla. Pricing is based on monthly subscriptions and support is extended via email, FAQs, chat, phone and an onlin...

e knowledge base.

Callback Tracker Screenshots

0
0
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Callback Tracker Pricing and Plans

Starting price: $9.00 per month
Free Trial
Free Version

Basic

$9.00

per month

No plan information available

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    Callback Tracker Features

    • Popular features found in Lead Generation
      Campaign Management
      CRM
      Data Import/Export
      Landing Pages/Web Forms
      Lead Nurturing
      Lead Qualification
      Lead Segmentation
      Lead Verification/Validation
      Pipeline Management
      Reporting & Statistics
    • More features of Callback Tracker
      Activity Dashboard
      Alerts/Notifications
      API
      Auto-Dialer
      Call List Management
      Call Monitoring
      Call Recording
      Conversion Tracking
      Customizable Branding
      Dashboard
      Lead Capture
      Lead Distribution
      Multi-Channel Communication

    Callback Tracker Integrations

    Google Analytics 360
    Google Analytics 360
    WordPress
    WordPress
    Joomla
    Joomla

    Callback Tracker User Reviews

    Overall Rating

    4.6

    Ratings Breakdown

    5

    75%

    4

    13%

    3

    13%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.8

    Value for money

    4.7

    Customer support

    5.0

    Functionality

    4.9

    Have you used Callback Tracker and would like to share your experience with others?

    Bradley's profile

    Bradley F.

    Verified reviewer

    Transportation/ Trucking/ Railroad

    51-200 employees

    Used daily for less than 6 months

    Review source

    Reviewed November 2018

    Great app from a top notch team

    5

    We are looking forward to the next iteration of this app and the new features we spoke about during a recent meeting with their team - Great job guys!

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Callback Tracker has been a great addition to our business. It's easy to use, flexible and the CTA features and reporting are a big plus. The support for this product is excellent, and their team makes use of they feedback they receive.
    Cons:
    We have no complaints. We would however would like the ability to export some of the CTA data

    Read More

    VR

    Verified
    Reviewer

    Health, Wellness and Fitness

    2-10 employees

    Used monthly for more than 2 years

    Review source

    Reviewed March 2023

    Does not always work the way it's intended

    4

    so so

    Ratings Breakdown

    4
    Ease of use
    4
    Functionality
    icon
    Pros:
    Good idea, simple tool, with quite a lot of options
    Cons:
    Great idea, should it deliver on it reliably, I'd be very happy

    Reasons for switching to Callback Tracker

    price

    Read More

    LD

    Lukasz D.

    Verified reviewer

    Health, Wellness and Fitness

    2-10 employees

    Used weekly for more than 2 years

    Review source

    Reviewed February 2023

    Great idea, not ideal implementation

    3

    Ratings Breakdown

    4
    Ease of use
    3
    Value for money
    5
    Functionality
    icon
    Pros:
    Life time deal, so paid in full once and using forever. Good concept.
    Cons:
    Not the best delivery of the idea - it does not always work.

    Reasons for switching to Callback Tracker

    Pricing

    Read More

    DS

    Dan S.

    Transportation/ Trucking/ Railroad

    51-200 employees

    Used daily for less than 2 years

    Review source

    Reviewed September 2018

    Thank You Call Back Tracker

    5

    A former SEO company signed us up with Call Back Tracker and when we moved to a different firm we lost the software and we felt a large difference in the leads coming in. We tried another software that you need a programming degree to use. Needless to say, we have switched back to call back tracker and are very happy.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Software is easy to use, install and provides excellent reporting on data and notifications of calls. Very flexible and adaptable to different settings.
    Cons:
    I really don't have anything to say negative. I wish it were a little cheaper but is still a value for the service provided.

    Read More

    JS

    Jason S.

    Marketing and Advertising

    2-10 employees

    Used weekly for less than 2 years

    Review source

    Reviewed August 2018

    A clever, useful call back widget

    5

    A great overall experience using their product. I think it looks great on website and has some very useful backend features. Their support team is excellent. They make a huge effort to listen to customers and implement new features. Highly recommend this system for any website.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    * Love the visual CTA and presence on website * Love the convenience for customers * Love how their team listens to customers * Love the fact they have added goal tracking etc Overall, a very clean, simple call back mechanism that looks great and has some great backend functionality.
    Cons:
    There is not much I do not like about this product. Some small requests would be multiple cc/bcc notifications for administrative staff | Additional ad keyword template tracking options for ppc campaigns | ability to target individual pages for callback rather than entire site. However, what it does, it does extremely well!

    Read More

    VR

    Verified
    Reviewer

    Consumer Goods

    51-200 employees

    Used weekly for less than 6 months

    Review source

    Reviewed September 2020

    Good User Experience Chat System

    5

    Easy to understand, worth the money, good features

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The fact that their UI using new approach which let user comfortably contact us choose what channel they want to use
    Cons:
    Minimum option to custom the design of it. Although they already have good UI design, but some still need customize

    Read More

    FD

    Freddie D.

    Banking

    11-50 employees

    Used daily for less than 6 months

    Review source

    Reviewed June 2017

    Excellent value packed full of features.

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The support team was very responsive and was willing to make certain customization's to meet my business needs.
    Cons:
    I would like to see the add the ability to allow customer to schedule an appointment at a later date and automate the call back process.

    Read More

    LG

    Leon G.

    Used daily for less than 6 months

    Review source

    Reviewed July 2017

    Easy to Install and Use. Great custom features.

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Fast installation. Works every time. Email updates of calls, missed calls, and recordings. Easy way to improve user experience with not much effort.
    Cons:
    not much. the little room for improvement is constantly being addressed.

    Read More

    Showing 1 - 8 of 8 Reviews

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