Simla.com 2026: Benefits, Features & Pricing

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Overview
User Interface
Popular Alternatives
Popular Comparisons
Pricing and Plans
Features
Integrations
User Reviews

Overview

Simla.com

4.7

(32)

Pricing

Starting at $27.00 per month

About Simla.com

With this platform, you will be able to:
** Unify all your communication channels, including WhatsApp, Facebook, and Instagram, in a single window
** Create orders directly from the chat with your clients
** Take advantage of a ready-to-use sales funnel or create your own
** Segment your clients and personalize your communications
** Launch promotional newsletters, combining WhatsApp and email channels
** Utilize chatbots based on ChatGPT
** Communicate with and manage your clients from your smartphone

Wondering if Simla.com is right for your organization?

Our Small Business CRM Software selection experts can help you in 15 minutes or less.

Simla.com User Interface

Popular Simla.com Alternatives

Main Product

Simla.com

4.7

(32)

Ratings Breakdown

4.53Ease of use
4.57Value for money
4.69Customer support
4.63Functionality

Pricing

Starting at $27.00 per month

Get Price

Alternative Product

Salesforce Sales Cloud

4.4

(18763)

Ratings Breakdown

3.99Ease of use
4.05Value for money
4.12Customer support
4.38Functionality

Pricing

Starting at $25.00 per month

Get Price

Alternative Product

Zendesk Suite

4.4

(4068)

Ratings Breakdown

4.33Ease of use
4.16Value for money
4.26Customer support
4.36Functionality

Pricing

Starting at $39.00 per month

Get Price

Alternative Product

LiveChat

4.6

(1711)

Ratings Breakdown

4.65Ease of use
4.50Value for money
4.59Customer support
4.48Functionality

Pricing

Starting at $25.00 per month

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Alternative Product

LiveAgent

4.7

(1752)

Ratings Breakdown

4.57Ease of use
4.65Value for money
4.70Customer support
4.57Functionality

Pricing

Starting at $15.00 per month

Get Price

Alternative Product

Freshdesk

4.5

(3406)

Ratings Breakdown

4.48Ease of use
4.41Value for money
4.49Customer support
4.34Functionality

Pricing

Starting at $19.00 per month

Get Price

Simla.com Pricing and Plans

Starting price: $27.00 per month

Free Trial

Free Version

Basic

$27.00

per user, per month

Plan includes:

Automatic dialog distribution bot
Open dialog reminder
FAQ-bot
Facebook and Instagram connection
Automated lead saving
Connection of the online chat on the web
Mobile app with chats, notifications and tasks
Analytics
Access to tasks
Technical support

Pro

$50.00

per user, per month

Plan includes:

Automatic dialog distribution bot
Open dialog reminder
FAQ-bot
Facebook and Instagram connection
Automated lead saving
Connection of the online chat on the web
Mobile app with chats, notifications and tasks
Analytics
Segmentation of the customer base by WhatsApp, email and SMS
Ready-to-use marketing mechanics

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Simla.com Features

Popular features found in Small Business CRM
Calendar/Reminder System
Lead Qualification
Live Chat
Marketing Automation
Segmentation
Task Management
Territory Management
More features of Simla.com
A/B Testing
Activity Dashboard
Activity Tracking
AI Copilot
Alerts/Notifications
API
Appointment Management
Appointment Scheduling
Autoresponders
Call Center Management
Call Recording
Campaign Management
Campaign Segmentation
Chatbot
Chat/Messaging
Collaboration Tools
Communication Management
Configurable Workflow
Contact Database
Contact Management
Conversation Intelligence
CRM
Customer Database
Customer Engagement
Customer History
Customer Segmentation
Customer Service Analytics
Customer Social Profiles
Customer Support
Customizable Fields
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Data Security
Data Visualization
Document Storage
Drag & Drop
Email Automation
Email Management
Email Marketing
Email Templates
Email Tracking
Event Triggered Actions
Feedback Management
Forecasting
For Small Businesses
Human Handover
Inbox Management
Interaction Tracking
Internal Chat Integration
Lead Capture
Lead Distribution
Lead Generation
Lead Management
Lead Nurturing
Lead Scoring
Mobile Access
Monitoring
Multi-Channel Communication
Multi-Channel Marketing
Multi-Channel Social Integration
Multi-Language
Multiple Data Sources
Performance Metrics
Personalization
Pipeline Management
Product Recommendations
Quotes/Estimates
Real-Time Analytics
Real-time Conversations
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Referral Tracking
Reminders
Reporting/Analytics
Reporting & Statistics
Sales Pipeline Management
Sales Reports
Sales Trend Analysis
Search/Filter
Sentiment Analysis
SMS Messaging
Social Media Integration
Softphone
Surveys & Feedback
Tagging
Task Automation
Template Management
Third-Party Integrations
Video Support
Visual Analytics
Voice Recognition
Web-based Deployment
Workflow Management

Simla.com Integrations

OpenCart

Shopify

WooCommerce

Instagram

PrestaShop

See all 15 integrations

Simla.com User Reviews

Overall Rating

4.7

Ratings Breakdown

78%

13%

Secondary Ratings

Ease of Use

4.5

Value for money

4.6

Customer support

4.7

Functionality

4.6

Have you used Simla.com and would like to share your experience with others?

Juan Camilo T.

Verified reviewer

Automotive

2-10 employees

Used daily for less than 6 months

Review source

Reviewed December 2023

Después de muchas comparaciones

Muy buena, aún en exploración, muy buenas referencias.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Relación precio funcinalidad, y buena reputación

Cons:

Sin inconvenientes registrados hasta ahora

Reasons for switching to Simla.com

Buscando IA chat GPT conversacional integrado para automatización en calificación de leads y remisión a encuentras de satisfacción y reputación.

Juan Pablo H.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 6 months

Review source

Reviewed March 2024

Buen cmr para conectar con Meta

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Cumplió mis expectativas desde el punto de vista de manejo de whatsaap multi agente

Cons:

Me gustaría tener una agenda online directamente en Simla de Agendamoento de clientes

Reasons for choosing Simla.com

Facilidad en el uso del aplicativo y servicio al cliente

Danny D.

Verified reviewer

Consumer Electronics

2-10 employees

Used daily for less than 6 months

Review source

Reviewed November 2023

Excelenete herramienta

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

la buena interactividad que la herramienta ofrece al equipo comercial para abordar de la mejor manera al cliente

Cons:

Por el momento no hay queja, la herramienta se ha comportado muy bien

Reasons for switching to Simla.com

para optimizar procesos de venta y aumentar el objetivo de venta mensual

Fredy H.

Verified reviewer

Construction

11-50 employees

Used daily for less than 6 months

Review source

Reviewed October 2023

Uso de Simla

Todo va bien. Creo que lo podría recomendar. Al menos, para la gestión de WhatsApp QR sí nos está funcionando bien.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Sincroniza sin problemas los mensajes de WhatsApp y no hay diferencias de sincronización entre el app y la web.

Cons:

Que los vendedores no puedan crear sus propias respuestas rápidas.

Reasons for choosing Simla.com

Menos costo y funciones más acorde a lo que queríamos para WhatsApp.

Federico A.

Verified reviewer

Retail

11-50 employees

Used daily for less than 12 months

Review source

Reviewed July 2022

Latin América

Muy buena atención post venta

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Podemos tener todos los contactos de las redes sociales en un solo lugar y en idioma español

Cons:

Monedas, solo usa dólar y no pudimos pasar la parte administrativa

Reasons for choosing Simla.com

Por capacitación y periodo de prueba gratis, idioma español para todas las herramientas y asistencia post venta.

Julian A.

Verified reviewer

Consumer Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed May 2024

Simla + SERVIMIL COLOMBIA

Buen servicio, siempre nos han respondido a las inquietudes y nos han ayudado de forma profesional con cada una de ellas

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Realemente tomé el servicio de SIMLA por la opción de tener un BOT con inteligencia artificial

Cons:

La forma en la que se visualizan los chats, seria mejor si se pudiera configurar en un dashboard donde se puedan ver los clientes organizados por etapas, o etiquetas.

Ricardo R.

Verified reviewer

Facilities Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed May 2024

Una solución a nuestro principal problema

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

La versatilidad de sus funciones y estamos a la espera de la implementación del chatbot diseñado por nosotros para las pruebas piloto.

Cons:

Hasta el momento no tenemos disgustos con la solución.

Eduardo V.

Verified reviewer

Program Development

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed May 2024

Simla un sistema que te ayuda a gestionar a clientes y atenderlos adecuadamente.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Me ha gustado la facilidad de uso y la personalización y control que se da con cada cliente.

Cons:

Por el momento todo bien.. Sigo conociendo sus capacidades .

Ronald M.

Verified reviewer

Market Research

2-10 employees

Used daily for less than 6 months

Review source

Reviewed February 2023

Producto bueno, servicio regular

Ha sido regular. La atención al cliente en las veces que le ha necesitado no ha sido la mejor.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Es muy fácil su implementación, no hay que realizar complejas instalaciones o cosas asi

Cons:

La atención y soporte. Es muy lenta y deficiente

Reasons for choosing Simla.com

Relacion costo-beneficio

Reasons for switching to Simla.com

Por que su interfaz se ve más amigable

Norma Lucina S.

Verified reviewer

Professional Training & Coaching

11-50 employees

Used daily for free trial

Review source

Reviewed February 2022

Me encanto

Al principio me pareció demasiado complicado en comparación con el CRM que usaba antes, pero resultó que es muy flexible y útil, además el equipo de soporte te guía en todo momento para ajustar todo. La cantidad de herramientas que tiene para ecommerce me pareció impresionante.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Una vez que lo conoces es muy fácil de operar

Cons:

Al inicio se me complico el uso del crm pero con wl tiempo aprendí a utilizarlo y sacarle provecho

Showing 1 - 10 of 32 Reviews

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