Revamp CRM 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Revamp CRM

3.9

(17)

Pricing

Starting at $19.00 per month

About Revamp CRM

Revamp CRM is an all-in-one CRM for your sales, marketing and e-commerce teams. You can track activities, deals and orders, and manage, segment and email your customers. You can also create workflow automations for everyday operations. Your account is accessible from any web browser or a mobile app (available on Android, iPhone, and iPad).

Revamp CRM offers unlimited contacts & deals support, and you can import contacts, organizations, deals, tasks or notes from other systems (in CSV format). It can collect data automatically from more than 80 popular cloud applications either directly or through Zapier. Revamp Lead Clipper can add leads to your CRM account with just one click.

Revamp CRM's 360-degree contact profile offers a detailed view of everything you need to know about a client or prospect including notes, emails, tickets, invoices, files and tasks. You can use the built-in powerful segmentation to make further bulk-actions, send an email campaign or run a workflow.

Enjoy a drag & drop visual sales pipeline with customizable stages, multiple pipelines for different products and multiple currencies support. Coupled with slice and dice sales reports, task tracki...

Revamp CRM Screenshots

Revamp CRM Pricing and Plans

Starting price: $19.00 per month

Free Trial

Free Version

Pro

$19.00

per user, per month

Plan includes:

80+ Integrations
Automated Workflows
Bigcommerce or Woocommerce
Customer Segmentation & Sync to Marketing Apps
Real-Time Sync With Shopify
Reorder Analytics
Track Customers Profiles
Track Sales Reps
Unlimited Customers

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Revamp CRM Features

Popular features found in CRM
Calendar Management
Customer Journey Mapping
Email Management
Quotes/Estimates
Reporting/Analytics
Sales Pipeline Management
Segmentation
Task Management
Territory Management
Workflow Management
More features of Revamp CRM
Alerts/Notifications
API
Calendar/Reminder System
Calendar Sync
Contact Database
Contact Management
CRM
Customer Database
Customizable Fields
Data Import/Export
Document Management
Document Storage
Drag & Drop
Interaction Tracking
Internal Chat Integration
Lead Management
Lead Qualification
Lead Scoring
Marketing Automation
Mobile Access
Mobile App
Opportunity Management
Reminders
Reporting & Statistics
Sales Forecasting
Sales Reports
Third-Party Integrations

Revamp CRM Integrations

Groove

Mailchimp

Olark

Shopify

WooCommerce

Zapier

See all 7 integrations

Revamp CRM User Reviews

Overall Rating

3.9

Ratings Breakdown

35%

24%

Secondary Ratings

Ease of Use

4.2

Value for money

4.2

Customer support

3.6

Functionality

4.1

Verified

Reviewer

Used daily for less than 12 months

Review source

Reviewed June 2018

This platform has some really nice features for our Ecommerce applications.

It completely integrates with our ecommerce platform, Bigcommerce and makes for ease of tracking our customers and sales data. Best CRM for ecommerce that we have found.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It integrates seamlessly with Bigcommerce and our MailChimp. Really like those features. Simple interface that is easy to use.

Cons:

The support is not based in the USA and thus, there is a substantial time delay in access. Their developers are, however, very responsive and interested in solving problems. Site speed has been slow at times, but they say it is being improved.

Vendor Response

Many thanks for the great review. Great to hear you're enjoying using Revamp CRM. We're planning to extend our support hours in the near future. All the best!

Replied June 2018

Steven C.

Hospital & Health Care

2-10 employees

Used daily for less than 12 months

Review source

Reviewed June 2018

I have had a bit of a love/hate relationship with Revamp. Fantastic potential.

Productivity and task management. Special event mailings.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to mass mail set timelines and keep me advised of important dates. Tasks and notes are great.

Cons:

The importing may have had something to do with this, but solutions of changing an Organization that accidentally imported a Person instead. Even when selecting all in a "search" close spellings will not pull up a client in a list. For example I had a client named Tomkins that I searched as Thompkins. Revamp would not pull up the name at all. When I discovered spelling error, hours later, it pulled right up. This happens a lot. The ability to change an Organization to a person and vice versa without losing data should be easier!

Vendor Response

Thank you Steve for the feedback, much appreciated. Glad to hear you're enjoying the productivity benefits. We are planning to release the ability to convert an Organization to a person and vice versa by next month. We will also take the search scenario into consideration. Will be happy to help with any other questions/feedback on help@revampcrm.com. All the best!

Replied June 2018

Mark R.

Verified reviewer

Civil Engineering

2-10 employees

Used daily for less than 6 months

Review source

Reviewed November 2018

Just doesn't hit the target...

This product is just not ready for prime time. Just not professional level. I tried it and paid for it for several months and got a good a idea of what it did and didn't do. It did contacts and to-do's well, but I can get that for free from a number of places.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software reached for most of the main CRM components you would want. ReVamp is on the way to something very useful.

Cons:

The software reached for most of the main CRM components you would want. ReVamp is on the way to something very useful. However, the execution is just not there. There seemed to always be something it just didn't do or didn't go all the way on. For example: 1)email functionality depended on everyone doing just as ReVamp intends for them to do for it to work properly - When you emailed something, the receiver had to reply all (not just reply) to make it work properly. I also really could never make it work right. 2) When asked for help with the support chat person, instead of getting help, I was told to make an appointment for a one to one walk through. What's the chat for anyway except for sending out the same, highly-annoying, sales message over and over every 10 minutes or so (which continues even when I asked them to stop).

Vendor Response

Thank you Mark for the review, much appreciated. 1) About the email functionality, we are happy to update you that we had a major release and now your customer will only need to "reply" and not "reply all" for the emails to get stored inside the customer profile. 2) Regarding your feedback about our live chat, we're glad to inform you that no more pop-up msgs will get in the way of your workflow. We will reach out for more details about any other drawbacks you've faced. Will be happy to help with any other questions/feedback on help@revampcrm.com. All the best!

Replied November 2018

Steve W.

Verified reviewer

Computer Software

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2019

ReviewCRM combines everything that I need

My main previous problem was managing lots of expensive products to do what RevampCRM does OOTB. Benefits are synergies and lower cost. Very happy.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I was looking for something that integrates sales and marketing tools in the same product. Once I found RevampCRM I was hooked. I always found service to be excellent as well.

Cons:

Honestly, not found much as I work efficiently in RevampCRM.

Ethan G.

Information Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2018

Great products aside from a few hiccups.

Helps us manage our clients and allows for our staff to contact and maintain communication with our clients.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Simplicity and tons of features. Works well with our current setup and how we manage our clients. It handles the environment within we work.

Cons:

Software is down fairly often. We have a few issues where the software is down for a few hours at a time. It happens but something they can work on.

Vendor Response

Many thanks Ethan for the great review. Great to hear you're enjoying using Revamp CRM. Will reach out for more details on the downtime. All the best!

Replied June 2018

Verified

Reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 6 months

Review source

Reviewed November 2018

Revamp

It’s a good starter program but we will need to expand to something more customizable to our needs

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Costs, easy to use , easy to sign up and try

Cons:

Not enough to upload ability for what my companies need... I can’t upload patient documents like we want bc they are “too large” so we are having to store them on a seperate system, won’t accurately search by other options such as our patients medical record numbers, where they live etc...

Vendor Response

Your feedback will definitely help us improve. We sincerely thank you for your review and we will definitely take your notes into consideration. We actually got many requests about the file size, and we did increase it. Our support team will reach out with solutions for you to better handle your patient medical record number using our custom fields, and offer help regarding the searching issue. Will be happy to help with any other questions/feedback on help@revampcrm.com. All the best.

Replied December 2018

Lina G.

Verified reviewer

Used other for less than 2 years

Review source

Reviewed June 2018

The whole things feels old school and clunky

Explained in the "Pros" section, ie, shopify integration and a backup for customer data

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I Like that it integrates with shopify seamlessly I am happy I have it as a safety net to manage my customer sign ups in case something goes wrong with Shopify

Cons:

No social features Customer service is nice but hard to reach The UX is terrible - clunky and doesn't have the functions I need, I have to do a lot manually As a result I don't use it much Confusing interface with Mailchimp and I am never sure if things are working properly Doesn't integrate with several other apps and platforms Seems like it's more appropriate to B2B not B2c

Vendor Response

Thank you Lina for your feedback. Glad that you like the seamless Shopify integration. Our support team will reach out for more details on the issues, you can also reach them on hello@revampcrm.com. All the best.

Replied June 2018

Rene B.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 6 months

Review source

Reviewed May 2019

Very satisfied

I can say that this program took a little time getting use to and setting up, but once all our customers and leads were entered into the program, we made up that time many times over. We did have to contact customer support and are pleased to say we received a prompt and very accurate response.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like how easy it is to use, how well it integrates with the other programs I use to run my business, but most of all, I love the way it reminds me of people I need to reach out to, keeps my tasks organized and associated to a particular customer, keeps all my email communications in one place and gives me a snap shot of how we are doing. I would recommend this product in a heart beat!

Cons:

To integrate with some programs, you need Zaps which I'm very familiar with but otherwise, can't say anything bad about this program or the people doing that wonderful work behind the scenes.

Sonja B.

Used daily for less than 2 years

Review source

Reviewed June 2018

Great experience.

Easy, everything in one place

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the fact that everything is in one place and is easy to see everything and is easy to use. This makes it fast and easy to be able to go in whenever you want and look at things such as sales history, email marketing, etc.

Cons:

I can honestly say that there isn't anything that I like the least. There isn't one things that I can think of that I do not like.

Vendor Response

Many thanks Sonja for the great review. Great to hear you're enjoying using Revamp CRM. All the best!

Replied June 2018

Pete F.

Computer Software

2-10 employees

Used unspecified for less than 6 months

Review source

Reviewed December 2016

worst customer service ever seen

the system has lots of good features, interface is very easy to use, prices are quite competitive no details about main features (ie: no able to know what is the email service they use to send emails) unfortunately, the system seems to be full of bugs emails not start newsletter feature (automation) doesnt work too no ticket support (no replies) contacted via Facebook chat, they replied telling me "there's some hiccup at helpdesk", then vanished again with no response and/or any help tried to purchased anyway, wasnt possible due to an error at checkout two tickets opened 24 NOV, no replies #885 cannot purchase #886 email not sending imho: do not waste your time here

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

the system has lots of good features, interface is very easy to use, prices are quite competitive

Cons:

lots of bug and incomplete features almost no support , tickets leave "in progress" with no replies for weeks

Vendor Response

Better late than never! @ Revamp CRM, things have changed a lot since, many product releases followed and Revamp CRM is on a totally new level of features and improved customer support services. Needless to mention, that all the review points including bugs were resolved. Please have a moment to view our website, tour our latest product release (Jan 2018) and enjoy the free trial. We hope to meet your expectations as Revamp CRM has already achieved your satisfaction in the Excellent scoring of Ease of Use and Features & Functionality. with kind regards, Revamp CRM Team

Replied February 2018

Showing 1 - 10 of 17 Reviews

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