SightMill 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

SightMill

4.8

(4)

Pricing

Starting at $199.00 per month

About SightMill

SightMill is a cloud-based survey management solution designed to help businesses create and conduct net promoter score (NPS) surveys. It allows users to generate and deliver surveys to customers via SMS, emails or by embedding it into business websites. Furthermore, it assists organizations to gather client feedback, improving customers’ engagement with the brand.

Key features include alerts, email scheduling, reporting, data import/export and customizable templates. SightMill helps businesses build personalized feedback surveys for events and categorize or tag received responses by venues, prices or specific topics. Additionally, it lets users identify and gain insights into trends and patterns with tools such as tables and graphs.

SightMill enables companies to streamline workflow processes by automatically routing clients’ comments to respective departments. It facilitates integrations with third-party applications such as Salesforce, Slack, Zapier and Google Analytics. Pricing is available on monthly subscriptions and support is provided through phone, email and documentation.

SightMill Screenshots

SightMill Pricing and Plans

Starting price: $199.00 per month

Free Trial

Free Version

Basic

$199.00

per month

No plan information available

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SightMill Features

Popular features found in Survey
Customizable Questions
Customizable Templates
Data Analysis Tools
Data Import/Export
Drag & Drop
Email Marketing
Feedback Management
Question Branching
Skip Logic
Support Audio/Images/Video
URL Customization
More features of SightMill
Activity Dashboard
Anonymous Feedback
API
Collaboration Tools
Communication Management
Complaint Monitoring
CRM
Customer Engagement
Customer Segmentation
Dashboard
Email Management
Email Reminders
Engagement Tracking
Mobile Survey
Multi-Channel Data Collection
Multi-Channel Distribution
Multi-Language
Negative Feedback Management
NPS of Customers
NPS of Employees
NPS Survey Structure
Offline Response Collection
Predictive Analytics
Pulse Surveys
Question Library
Real-Time Data
Reporting/Analytics
Response Quotas
Segmentation
Site Intercept Survey
Survey Builder
Survey/Poll Management
Surveys & Feedback
Tagging
Template Management
Text Analysis
Text Fields
Third-Party Integrations
Trend Analysis
Visual Analytics
Website Integration
Workflow Management

SightMill Integrations

Google Analytics 360

Slack

Zapier

Salesforce Platform

Zendesk Suite

SightMill User Reviews

Overall Rating

4.8

Ratings Breakdown

75%

25%

Secondary Ratings

Ease of Use

4.8

Value for money

5.0

Customer support

5.0

Functionality

4.5

Have you used SightMill and would like to share your experience with others?

Adam W.

Verified reviewer

Education Management

11-50 employees

Used daily for less than 12 months

Review source

Reviewed November 2018

Multi-site integration easier than expected

Any problems we encountered we very swiftly resolved, to their credit.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We’ve implemented Sightmill on two occasions now, one for a client business and one for one of our own online ventures. Both times, we’ve had invaluable insights into what customers are really thinking.

Cons:

Integrating with a client custom web service was harder than expected

Anna L.

Used daily for less than 12 months

Review source

Reviewed July 2018

A really valuable insight into customer experience when purchasing through our website.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very straightforward to install, even for the technologically challenged! The survey results are easy to track and review and the verbatims have given us detailed insights into what we've got right and what we need to work on. There is always help available when needed - it's great that the SightMill team is so responsive.

Cons:

We found some of the reporting tools a bit challenging to work with at first, but they have since been updated and there's now really nothing that we've a problem with.

Verified

Reviewer

Information Technology and Services

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed November 2018

Great Software and a great Company to do business with!

I couldn't recommend more highly. Great product and great company.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to install, easy to use and very affordable. The reporting tools are clear and really provide valuable insight into what customers are thinking. And as a widely used industry standard, NPS is something we can use directly with our customers. Plus SightMill are a joy to work with - helpful and responsive at all times.

Cons:

We were happy to insert the code ourselves which I imagine can sometimes be an issue for less able organisations

Ben K.

Internet

Used weekly for less than 6 months

Review source

Reviewed August 2017

Easy setup and great features - a simple choice when implementing NPS by email and at live events

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Basic functions are easy - impressive list of advanced features too which we are learning to use but seem intuitive. Great support when required to get us started

Cons:

Integration to our CRM wasn't available when we started, but it's now been added to the roadmap so we look forward to adding that feature

Showing 1 - 4 of 4 Reviews