Emplifi Social Marketing Cloud 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Emplifi Social Marketing Cloud

4.2

(38)

Pricing

Starting at $200.00 per year

About Emplifi Social Marketing Cloud

An end-to-end Social Marketing Cloud for modern enterprises. From managing a multi-channel strategy to analyzing trends and optimizing performance, Emplifi’s social media marketing tools will enable your brand to amplify meaningful experiences at scale.

Social Media Analytics
Emplifi is the fastest, easiest, and smartest way to turn disparate social media data into actionable insights. Let AI and automation do the heavy lifting of extracting actionable insights and focus on elevating your social marketing efforts.

Social Listening and intelligence
Gain the social listening intelligence you need to create content your audiences want to see, and provide engaging and empathetic social experiences that stand out, and drive the most impactful campaigns.

Social customer care
Emplifi Social Care helps teams outside the service center provide customer care that exceeds expectations on social media channels using intuitive case management tools.

Social media and community management
Emplifi has all the tools you need to simplify social media management on all the platforms where your brand is active. Emplifi’s end-to-end community management solution helps you truly understand your audi...

Emplifi Social Marketing Cloud Screenshots

Emplifi Social Marketing Cloud Pricing and Plans

Starting price: $200.00 per year

Free Trial

Free Version

Basic

$200.00

per feature, per year

No plan information available

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Emplifi Social Marketing Cloud Features

Popular features found in Social Media Analytics Tools
Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Lead Attribution
Multi-Channel Data Collection
Post Scheduling
More features of Emplifi Social Marketing Cloud
A/B Testing
Activity Dashboard
Activity Tracking
AI/Machine Learning
Alerts/Notifications
API
Audience Analytics
Audience Engagement
Audience Targeting
Automated Publishing
Automated Scheduling
Benchmarking
Brand Tracking
Calendar Management
Campaign Management
Campaign Planning
Campaign Scheduling
Collaboration Tools
Commenting/Notes
Competitive Analysis
Contact Management
Content Delivery
Content Library
Content Management
Content Publishing Options
Conversion Tracking
Customer Engagement
Customer Segmentation
Dashboard
Dashboard Creation
Data Import/Export
Data Visualization
Filtering
Hashtag Tracking
Image Library
Impact Measurement
Influencer Discovery
Influencer Tracking
Keyword Filtering
Keyword Tracking
Lead Nurturing
@mentions
Monitoring
Multi-Account Management
Multi-Channel Management
Multi-Channel Marketing
Multi-Language
Natural Language Processing
Negative Feedback Management
One-to-One Messaging
Performance Metrics
Ratings/Reviews
Real-Time Analytics
Real-time Conversations
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Reporting/Analytics
Reporting & Statistics
Reputation Management
Rights Management
ROI Tracking
Search/Filter
Sentiment Analysis
Social Advertising
Social Listening
Social Media Integration
Social Media Monitoring
Social Performance Management
Social Promotion
Tagging
Third-Party Integration
Third-Party Integrations
Trend Analysis
UGC Collection
Visual Analytics
Workflow Management

Emplifi Social Marketing Cloud Integrations

Dropbox Business

Microsoft Excel

Microsoft PowerPoint

Tableau

Meta for Business

Twitter/X

See all 8 integrations

Emplifi Social Marketing Cloud User Reviews

Overall Rating

4.2

Ratings Breakdown

45%

39%

11%

Secondary Ratings

Ease of Use

4.2

Value for money

3.8

Customer support

4.4

Functionality

3.9

Ricardo A.

Verified reviewer

Retail

501-1000 employees

Used weekly for more than 2 years

Review source

Reviewed January 2022

If you focus on Analytics, this is the best option you have

We had a great experience with Socialbakers, I even miss it, we just had to focus on a tool that helped us to better create and publish the content rather than measuring it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It excels Sproutsocial and Hootsuite in the Analytics department, it is by far the most robust and most features to measure your KPIs

Cons:

It lacks on posting schedules or options to get the content out, it focuses more on measuring than helping you create it.

Gabriel O.

Verified reviewer

Online Media

201-500 employees

Used weekly for less than 2 years

Review source

Reviewed September 2020

Socialbakers is a no frills solution for our company's social media publishing and operations.

-Socialbakers is helpful to manage user access to our social media accounts and also plan and manage their outbound posts. - The overall experience is pleasant however there can be more areas to improve especially on the social analytics area. I am more than happy to help Socialbakers in this area.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Socialbakers is a no frills solution for our company's social media publishing and operations.

Cons:

-More flexibility can be given to build charts and tables. -Can focus on advocating the label/ tagging feature and to use it to drive all analytics and content management feature. -Duration on information collected can be stored longer for Y-o-Y comparison (i.e. without the need to rebuild). A lot of such information we still rely on CrowdTangle.

Reasons for choosing Emplifi Social Marketing Cloud

Its presence at our local market, open to listen to feedback and needs, competitively priced, support.

Reasons for switching to Emplifi Social Marketing Cloud

Too buggy, poor support, not competitively priced.

Verified

Reviewer

Information Technology and Services

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed September 2020

Base plan used to be awesome: now the least bang for your buck of all providers

My experience with socialbakers, when I started with the software nearly 4 years ago was amazing, the functionality was incredible and it delivered value that we were willing to pay for. The way the software has developed over time has been very dissapointing, stripping all of the points of difference out of the package, with a huge price discrepancy making our only other option to switch providers if we want to get even marginally more functionality, rather than being offered a titrated solution.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the calendar view, and the ease of creating and scheduling content, and the approval workflow.

Cons:

Socialbakers massively overstates what is included in the base level plan. When I started with the software the base plan included dashboards, which are a fairly standard inclusion in social software. It is so dissapointing that the inclusions in the base plan have been completely stripped back, and I'm left feeling as though we are massively overpaying for something that we could get from pretty much any other provider. The customer service, since moving out of prauge has been terrible as well, impolite, unhelpful and to be frank a bit condescending on the live chat. In my experience there is more often than not lately, little gremlins in the software, necessitating refreshing the calendar between scheduling every single post, half the time not able to see what is scheduled from the calendar view etc.

Verified

Reviewer

Marketing and Advertising

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed February 2022

A great social media monitoring tool which can be super cool if combined with social listening

Its one of the good tools out there in market and i recommend it to use it at least once

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The user interface is just so cool. Everyone in my organization keeps on saying that while using it

Cons:

Export reports to ppt can get better. I mean it is good but it can be improved

Reasons for switching to Emplifi Social Marketing Cloud

Social studio was too much slow

Verified

Reviewer

Consumer Goods

51-200 employees

Used daily for less than 6 months

Review source

Reviewed October 2021

Social Media Specialist

Competitor analysis

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to create so many different reports and customize your dashboard.

Cons:

Not a huge fan of the mobile site and would like push notifications for publishing ala Later.com

Reasons for switching to Emplifi Social Marketing Cloud

Needed more reporting capabilities

Ksenia B.

Verified reviewer

Used weekly for less than 2 years

Review source

Reviewed March 2018

Best Multipurpose Social ROI Tool for the Money

It helps us monitor the month on month growth of our page and posts, and easily compare these to sector and industry wide competitors.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Everything is so clear and easy to find. The charts are so nicely produced they can practically just be exported straight into a client report.

Cons:

There can be a LOT of data, and sometimes whats on the dashboard is just a taster, so you have to deep dive. Similarly, sometimes the specific reports don't have what is on the dashboard so you can do a lot of back-and-forth. Also, there are some data sets for which I would love an exact number, but it reports as a 'per 1000 users'

Vendor Response

Hi Ksenia! Thank you for taking the time to give us your feedback! We're glad to hear you're pleased with the quality of the reports you can produce with Socialbakers and that you're finding our platform useful for monitoring and benchmarking your pages' performance. We're continually working on ways to improve the service we offer our customers, to ensure that the data you get has the fine detail you require. Best, Socialbakers Team

Replied December 2018

Verified

Reviewer

Marketing and Advertising

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed December 2021

Higher price than other competitors, but still delivers

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

A full suite of tools for social media and so, such as scheduling, tons of information about your brand and competitors

Cons:

It's pricey. For a local market such as Brazil, Social Bakers charge us in dollars without taking cultural and economical adaptations in the consideration. What happens is that other local competitors, such as Stilingue, delivers almost the same tools for half the price.

Verified

Reviewer

Internet

51-200 employees

Used daily for less than 6 months

Review source

Reviewed December 2018

Exciting Tool for Social Media Marketing

I was able to improve my performance reaching out to fans on the pages I managed online. The analytics came in handy as it allowed me to assess and redirect my efforts to make the most of the software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I love most about this tool is the simplicity and how it makes it allows you to track keywords on every social network.

Cons:

If there is anything I least like about social bakers it will be the notifications but can't do without them either.

Vendor Response

Hello! Simple & Smart; We're happy to hear you¿re finding our service Valuable & Useful. Please tell us how you would like to see our notification? We'd love to know your thoughts, we will enhance this essential aspect. Thank you for your review! All the best, Simon

Replied January 2019

Verified

Reviewer

Telecommunications

201-500 employees

Used daily for less than 12 months

Review source

Reviewed September 2020

Great System

Easy to use and friendly user.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Able to view all of the pages manage at the same time which is very convenient. Easy to assign to different person for different task or inquiry.

Cons:

Unable to retract anything that was send

Verified

Reviewer

11-50 employees

Used monthly for less than 2 years

Review source

Reviewed June 2018

It is a good tool to compare the content and performance of social networks

The tool allows the measurement of the profiles in own networks and of the competition, this allows to understand the lines of future content and of better performance.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like most is the visuals of its graphics, in addition to letting you know if the content of the competition has been sponsored

Cons:

It is an expensive tool for small and medium enterprises, which hinders the use of it for them.

Vendor Response

Hello! First of all, thank you for your feedback. We are pleased that your experience with Socialbakers, and specifically Promoted Post Detection, has been a pleasant one. We are committed to providing the very best quality service possible and continually invest in updates and improvements to the platform. Our knowledgeable sales team is always happy to discuss pricing and package option for small and medium enterprises. Best, Socialbakers Team

Replied December 2018

Showing 1 - 10 of 38 Reviews

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