Video Call Center 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Video Call Center

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Pricing

Pricing available upon request

About Video Call Center

VideoCC comes with a fully browser-based simplified end-user interface and a feature rich operator UI with flexible layout, customer and transaction data, dynamic scripts and the fully customizable workflow. The solution can be integrated into existing contact center frameworks or back-end and archiving system and can be implemented within 3 weeks. The Video Call Center solution comes with multiple, ready-to-use modules for specific use cases such as contracting, reporting, and AI modules,

Video Call Center Screenshots

Video Call Center Pricing and Plans

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Video Call Center Features

Popular features found in Call Center
Caller ID
Call Logging
Call Monitoring
Call Recording
Call Routing
Call Scripting
Contact Management
CRM
Dashboard
IVR
Queue Management
Reporting/Analytics
More features of Video Call Center
API
Automatic Call Distribution
Callback Scheduling
Call Center Management
Call Reporting
Call Tracking
Call Transfer
Chat/Messaging
Contact Database
Interaction Tracking
Live Chat
Monitoring
Third-Party Integrations