webCRM 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

webCRM

4.5

(19)

Pricing

Starting at €25.00 per month

About webCRM

webCRM isn't simply a CRM system; it's a strategic partner that empowers your business to thrive. When you choose webCRM, you're not just getting a tool, you're gaining access to a comprehensive suite of features and support that will help you achieve exceptional results:

Boost Sales: Streamline your sales process, track leads effortlessly, and close deals faster.

Forecast Accurately: Gain valuable insights into your sales pipeline and make data-driven decisions.

Target Marketing: Personalize campaigns, automate processes, and convert more leads.

Delight Customers: Provide exceptional support, build loyalty, and foster long-lasting relationships.

Why Choose webCRM?

Seamless Integrations: Connect with your essential tools like Office 365, Google, and more.

Award-Winning Solution: Globally recognized for its user-friendliness and exceptional results.

Local Support: Get expert guidance and training from our dedicated team.

Transform your customer relationships into business.

webCRM Screenshots

webCRM Pricing and Plans

Starting price: €25.00 per month

Free Trial

Free Version

Starter

€25.00

per user, per month

Plan includes:

From 2 Users
Highly Configurable and Phone Support
Mail Marketing
Pipeliene Management
Reporting
Task and Agenda Management

SMB

€45.00

per user, per month

Plan includes:

From 2 Users
Highly Configurable
Integration to Exchange/Gmail
Mail Marketing
Open API and Phone Support
Pipeliene Management
Quotation Line Management Connected to ERP Systems
Reporting
Task and Agenda Management
Vainu Marketsdata Lookup

Enterprise

€60.00

per user, per month

Plan includes:

Advanced Customer Tracking
Advanced Project Management
Extranet and Phone Support
From 5 Users
Highly Configurable
Integration to Exchange/Gmail
Mail Marketing
Marketing Event Management
Open API
Pipeliene Management

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webCRM Features

Popular features found in CRM
Calendar Management
Customer Journey Mapping
Email Management
Quotes/Estimates
Reporting/Analytics
Sales Pipeline Management
Segmentation
Task Management
Territory Management
Workflow Management
More features of webCRM
API
Calendar/Reminder System
Campaign Management
Channel Management
Contact Database
Contact Management
CRM
Customer Database
Customizable Fields
Document Storage
Email Marketing
Field Sales Management
Forecasting
Interaction Tracking
Lead Management
Mobile Access
Opportunity Management
Performance Metrics
Proposal Generation
Prospecting Tools
Referral Tracking
Sales Forecasting
Sales Reports
Search/Filter
Social Media Integration
Task Scheduling

webCRM Integrations

Mailjet

Microsoft Outlook

webCRM User Reviews

Overall Rating

4.5

Ratings Breakdown

63%

26%

11%

Secondary Ratings

Ease of Use

4.3

Value for money

4.6

Customer support

4.7

Functionality

4.6

James Dean W.

Verified reviewer

Telecommunications

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2018

WebCRM has revolutionised the way we work

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- Amazing customer service. They're always happy to help - The ability to bespoke the platform to our business Ease of use - The seamless transfer between Activities (Lead Generation Team) and Opportunities (Sales) - Email marketing capabilities - Excellent reporting facilities - Easy for managers to see workload of employees

Cons:

- None! It's totally changed the way we work. We have transformed from a sub company to a projected organisation this year while using WebCRM. It is perfect for our business.

Vendor Response

Thank you James. Very kind and so glad webCRM has been a tool to help you grow so rapidly. Long may it continue.

Replied May 2018

Verified

Reviewer

Hospital & Health Care

201-500 employees

Used daily for less than 2 years

Review source

Reviewed May 2020

WebCRM - work from home

I use it daily and can register every video consultation during this pandemic as well as all packages sold during this time. Making working from home a blessing during this time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

No matter where I am in the world, as long as I have internet connectivity I am able to work. Working from home is easy with this product.

Cons:

Only that the amount of users are limited depending on which package you buy. It is a pity that not more users are able to make use of this great software at our company. To add video calls would be a great option!

Reasons for choosing webCRM

It was designed according our comapny needs and specifications. Features can b added or removed according to what is important for us. Easy to use

Margrit T.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed February 2022

Administrative customer Software

To organize an online customer administrative process is helpfull for working together with a team .

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Funktions for teamwork with several tasks at administrative customer invoice process are helpfull.

Cons:

Reports are better showing up since some month. But complicated to use.

Vendor Response

Hi Margrit and thank you for your review ! Concerning your comment, we're planning to organize quite soon webinars for our customers. Reports could be one topic, you're right. Thanks again and see you online ;-) The Efficy Team

Replied March 2022

Gabriel C.

Verified reviewer

201-500 employees

Used daily for less than 12 months

Review source

Reviewed July 2018

Great software and support

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Not just have we discovered the best item to satisfy our requirements however Support had actually made the shift pain-free and simple - they're constantly readily available and most importantly they do exactly what they state they will. After weeks of having a hard time to discover a CRM system that was both easy to utilize and which had the performance we required, I was so grateful to be described webCRM.

Cons:

Some of the integrations could be made better, not to say that support is not always available and repsonding to our needs

Vendor Response

Thank you for your kind review. We do pride on our local and available support. Lets talk :) webCRM has just released a raft of new integrations with accounting and telephony systems, which will be announced shortly.

Replied July 2018

Inés P.

Verified reviewer

Telecommunications

Used daily for less than 2 years

Review source

Reviewed April 2018

I'm very happy to have worked with webCRM

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I'm very happy to have worked with webCRM and I'm sure I'll be back for a second time, I'm really happy and satisfied with the results obtained by one of the best companies that can be found in the area of customer relationship management .

Cons:

I really do not have any complaints to give, on the contrary, I only have good comments, I recommend them highly, very good service.

Vendor Response

Thank you Inés. webCRM loves working with people really committed to their CRM systems. You bring out the best in us.

Replied April 2018

Lynne K.

Consumer Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2018

Great CRM syste

Excellent experience. The customer services was second to none, everyone at WebCRM are always happy to help with any issues, nothing is too much trouble.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software is easy to use, easy to set up and has excellent editable reporting facilities. I have used several CRM systems but this is by far the easiest to use. I started using WebCRM with little or no knowledge of how to adapt the system but with the help of a trainer, I was able to adapt the sytem to my requirements, where necessary ultimately creating a system that was personalised to our needs.

Cons:

It doesn't make the tea! Nothing apart from that.

Vendor Response

Thank you for sharing your experience Lynne. Really pleased you have integrated webCRM into your business so successfully and smoothly.

Replied October 2018

Ingrith M.

Verified reviewer

Used daily for unspecified

Review source

Reviewed March 2018

I had the opportunity to test it 14 days and it is a very simple tool that collects customer data.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It has a free version to publicize the software for 14 days. That is very advantageous. It also has a demo of the application. It has enough documentation and publicity.

Cons:

The test of the application seems to me that it should be at least 30 days so that the behavior of customers and sales can be appreciated at the end of a month.

Vendor Response

Hi Ingrith. Thank you for you positive comments.The reason we provide a 14 day trial is so that the evaluation is focused. This enables webCRM to really help customers identify if webCRM is a good solution for their business. We do extend the trial if it if needed.

Replied April 2018

Brenda C.

Verified reviewer

Food & Beverages

Used daily for less than 12 months

Review source

Reviewed April 2018

Excellent service

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Excellent service, it's the 2nd time I work with this company and it continues to surprise me. webCRM demonstrated to have a great quality in its work and an excellent service, one of the best in the management of relations with the clients.

Cons:

I really do not have any complaints about this company, I love working with them and I will definitely keep coming back, Highly recommended

Tim B.

Verified reviewer

Used weekly for less than 2 years

Review source

Reviewed April 2018

This CRM has changed the way we keep track of our clients/projects

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This product has allowed us to easily centralize our workflows, clients, projects, and other items which saves us countless hours and keeping us headache free. The program is very good at allowing our team to keep track of different tasks no matter when or where they are which is vital when you have people in different times zones or across the world.

Cons:

The program can be a little tough to get the hang of and the user interface seems a touch out of date compared to some of the other CRMs we use but it't not horrible. Like any product, there is a breaking in period that it takes in order to get used to the program and how to use it effectively. Once you get over that hump you will be happy with this program.

Vendor Response

Thank you for your kind and honest review. I think it is fair to say that webCRM is more focused on organising and processing than very pretty interfaces, however we are always striving to improve the system to make the customer experience as easy as possible. CRM should help not get in the way!

Replied April 2018

Jamie A.

Construction

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2018

James Bouge & The CRM Team - spent the time to understand our business, A pleasure to work with,

saved man hours, we know just where our business is at any minute,

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

A great System - the team ensured it easily taylored to fit our business, importantly the ongoing support has been second to none, As our business is quiet dynamic (no doubt as per most) an off the shelf CRM< just didint cut it, webCRM has saved numerous man hours, and the reports are great for us to monitor easily,

Cons:

hmmm - nothing it couldnt do ! Drag and drop for documents - which i was told will be avilable later this year,

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