Clerk Chat 2026: Benefits, Features & Pricing

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Overview
Screenshots
Top Alternatives Preview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Clerk Chat

4.2

(5)

Pricing

Starting at $14.99 per month

About Clerk Chat

Clerk Chat is a business messaging platform that allows SMS and MMS messaging on existing phone numbers. It works with major phone carriers to enable messaging capabilities on current business lines, catering to companies seeking personalized, automated conversations with customers via text message.

The platform features an AI-powered assistant, Clerk Assistant, which connects to CRMs and other data sources to learn about customers. This enables customized, concierge-level conversations at scale. Users can also develop workflows and messaging campaigns to automate conversations and send bulk messages to customers.

Clerk Chat offers analytics for tracking the performance of human teams and AI assistants in managing conversations. The software is compatible with various platforms such as Slack, Microsoft Teams, Salesforce, and Pipedrive, allowing businesses to utilize messaging across their customers' preferred channels. Clerk Chat helps companies transform traditional phone numbers into conversational tools to enhance engagement and revenue.

Clerk Chat Screenshots

Clerk Chat Pricing and Plans

Starting price: $14.99 per month

Free Trial

Free Version

Free

$0.00

per user, per month

No plan information available

Starter

$14.99

per user, per month

No plan information available

Unlimited

$24.99

per user, per month

No plan information available

Enterprise

Pricing available upon request

No plan information available

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Clerk Chat Features

Popular features found in Customer Communications Management
Batch Communications
Chat/Messaging
Customer Database
Interaction Tracking
Multi-Channel Communication
More features of Clerk Chat
2-Way Messaging
Alerts/Notifications
Automated Responses
Campaign Planning
Campaign Scheduling
Communication Management
Compliance Management
Contact Management
CRM
Customer Segmentation
Customizable Templates
Drip Campaigns
Marketing Automation
Mass Texting
Message Personalization
Mobile Coupons
Polls/Voting
Reporting/Analytics
Reputation Management
Scheduled Messaging
Shortcodes
SMS Messaging
Text-to-Win
Third-Party Integrations

Clerk Chat Integrations

Microsoft Outlook

Pipedrive

Microsoft Teams

Slack

Shopify

Webex Suite

See all 15 integrations

Clerk Chat User Reviews

Overall Rating

4.2

Ratings Breakdown

80%

20%

Secondary Ratings

Ease of Use

4.2

Value for money

4.2

Customer support

4.2

Functionality

4.2

Have you used Clerk Chat and would like to share your experience with others?

Arianna H.

Verified reviewer

Computer Software

201-500 employees

Used daily for less than 12 months

Reviewed November 2024

Revolutionized Customer Interaction with AI on WhatsApp

Clerk Chat AI transformed the way we interact with customers via WhatsApp. We can now offer 24/7 support without hiring additional staff, which has saved us time and money. Customers love the quick and convenient responses, and the bots escalate complex inquiries to our team without missing a beat. It’s like having a full-time assistant for our customer service team. I highly recommend it for any business looking to scale efficiently

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

With Clerk Chat, we’ve been able to automate a huge portion of our customer interactions while still maintaining a personal touch. AI can handle FAQs, appointment scheduling, and even initial lead qualification seamlessly, all through WhatsApp. The setup was straightforward, and the bots integrate perfectl y with our workflows. Plus, the analytics help us continuously optimize AI responses for better engagement.

Cons:

The only downside is that the building Flows is complex, but that’s a small trade-off for the incredible functionality it offers

Magdalena M.

Verified reviewer

Media Production

2-10 employees

Used daily for less than 12 months

Review source

Reviewed January 2025

SMS Integration for M

Clerk chat walk us through the entire process, answered all our questions, and made what seemed daunting feel effortless. Since implementing Clerk Chat, we’ve been able to handle customer inquiries faster and more effectively.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We didn’t have to change numbers or go through complicated setups—it just worked! The ability to send and receive messages directly from our business line gives us a professional edge and keeps everything centralized.

Cons:

Nothing to complain about. If I had to nitpick, I’d say it would be nice to see even more pre-built templates for different industries

matthew d.

Verified reviewer

Non-Profit Organization Management

Self-Employed

Used daily for free trial

Review source

Reviewed April 2025

sales will use scummy tactics to force you to use their product

The sales rep we dealt with over two or three weeks decided to go over our heads and email our [sensitive content hidden] when we gave him a flat no and said we didn't want their service. That's pretty scummy. Despite our flat no, there was a possibility we might come back to it in the future, but after the sales rep decided to go above our heads like that, there's no possibility we would ever go with this company ever again.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nothing. The sales rep prevented us from getting that far. We will not be using this service

Cons:

The sales rep will use scummy tactics like ailing your [sensitive content hidden] after we already said no

Estie R.

Verified reviewer

Marketing and Advertising

11-50 employees

Used daily for less than 6 months

Reviewed November 2024

Boosted Demo Bookings with Clerk Chat AI

Using Clerk Chat AI to book demos has been a game-changer for our business. Before, we struggled to keep up with inquiries and often lost leads who didn’t book right away. Now, the AI handles the entire process, ensuring no one slips through the cracks. We’ve seen a 30% increase in demo bookings since implementing it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Clerk Chat’s AI has completely streamlined our lead management process. We use it to automatically engage leads via SMS and WhatsApp, and the results have been outstanding. For example, when someone expresses interest in our services, the AI takes over and guides them through booking a demo without any manual intervention. It sends reminders, answers common questions, and even reschedules if necessary. This level of automation has freed up our sales team to focus on closing deals rather than chasing down leads.

Cons:

The only thing I’d love to see is deeper integration with our CRM to pull even more customized data into the conversation and make it bi-directional.

Aleksandra P.

Verified reviewer

Construction

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed January 2025

Streamlined Communication

There’s a slight learning curve when setting up advanced flows, but the support team was always available to help and made the process much easier.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to enable SMS on our existing Microsoft Teams numbers was seamless and professional. We can now engage with customers faster, automate follow-ups, and even book apointments without lifting a finger.

Showing 1 - 5 of 5 Reviews