FCI Customer Communication Management 2026: Benefits, Features & Pricing
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- Overview
- User Interface
- Popular Alternatives
- Pricing and Plans
- Features
- Integrations
- User Reviews
Overview
Pricing
Starting at $25.00 per year
About FCI Customer Communication Management
FCI CCM Software is an omnichannel customer communication management solution with features such as detailed insights, personalized communication, and business process automation
Wondering if FCI Customer Communication Management is right for your organization?
Our Customer Experience Software selection experts can help you in 15 minutes or less.
FCI Customer Communication Management User Interface
Popular FCI Customer Communication Management Alternatives
FCI Customer Communication Management
Ratings Breakdown
- 5.0Ease of use
- 4.67Value for money
- 4.33Customer support
- 4.67Functionality
Pricing
Starting at $25.00 per year
Ratings Breakdown
- 4.57Ease of use
- 4.65Value for money
- 4.70Customer support
- 4.57Functionality
Pricing
Starting at $15.00 per month
Ratings Breakdown
- 3.97Ease of use
- 4.15Value for money
- 3.96Customer support
- 4.28Functionality
Pricing
Starting at €61.00 per month
Ratings Breakdown
- 4.47Ease of use
- 4.10Value for money
- 3.92Customer support
- 4.29Functionality
Pricing
Available upon request
Ratings Breakdown
- 4.26Ease of use
- 4.15Value for money
- 4.14Customer support
- 4.07Functionality
Pricing
Starting at $29.00 per month
Ratings Breakdown
- 4.39Ease of use
- 4.12Value for money
- 4.02Customer support
- 4.24Functionality
Pricing
Starting at $75.00 per month
FCI Customer Communication Management Pricing and Plans
Basic
$25.00
No plan information available
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FCI Customer Communication Management Features
- Popular features found in Customer ExperienceCustomer SegmentationCustomizable FieldsCustomizable TemplatesDashboardData VisualizationEngagement TrackingNegative Feedback ManagementReal-Time NotificationsReporting/AnalyticsSurvey/Poll Management
- More features of FCI Customer Communication ManagementActivity DashboardActivity TrackingAlerts/NotificationsAPIAutorespondersBatch CommunicationsChatbotChat/MessagingCollaboration ToolsCompliance ManagementContact DatabaseContent ManagementCustomer DatabaseCustomer Experience ManagementCustomer HistoryCustomizable BrandingCustomizable FormsCustomizable ReportsData Import/ExportDocument StorageDrag & DropEmail ManagementEmail TrackingFeedback ManagementInteraction TrackingInteractive ContentKnowledge Base ManagementMulti-Channel CommunicationMulti-Channel Data CollectionMulti-LanguageMulti-User CollaborationOn-Demand CommunicationsPersonalizationProcess/Workflow AutomationReal-Time AnalyticsReal-Time ReportingReporting & StatisticsSMS MessagingSocial Media IntegrationSurveys & FeedbackTemplate ManagementThird-Party IntegrationsVideo SupportWorkflow Management
FCI Customer Communication Management Integrations
FCI Customer Communication Management User Reviews
Overall Rating
4.7
Ratings Breakdown
5
67%
4
33%
3
0%
2
0%
1
0%
Secondary Ratings
Ease of Use
5.0
Value for money
4.7
Customer support
4.3
Functionality
4.7
Have you used FCI Customer Communication Management and would like to share your experience with others?
Verified reviewer
Computer Software
501-1000 employees
Used daily for less than 6 months
Review sourceReviewed May 2023
Excellent working as a part of FCI-CCM
5
I have just joined the organization in April month.
Ratings Breakdown
Reasons for choosing FCI Customer Communication Management
CCM platform leverages advanced algorithms to analyze customer data in real time providing insights into consumer behavior, trends.
Read More
Verified reviewer
Consumer Services
5001-10000 employees
Used weekly for less than 2 years
Review sourceReviewed June 2020
Great experience
5
Ratings Breakdown
Read More
Verified reviewer
Retail
51-200 employees
Used weekly for less than 12 months
Review sourceReviewed May 2019
Nice CCM Software
4
Ratings Breakdown
Read More
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