FCI Customer Communication Management 2026: Benefits, Features & Pricing
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Wondering if FCI Customer Communication Management is right for your organization?
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- Overview
- Pricing and Plans
- Features
- Integrations
- User Reviews
Overview
Pricing
Starting at $25.00 per year
About FCI Customer Communication Management
FCI CCM Software is an omnichannel customer communication management solution with features such as detailed insights, personalized communication, and business process automation
FCI Customer Communication Management Screenshots
FCI Customer Communication Management Pricing and Plans
Basic
$25.00
No plan information available
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FCI Customer Communication Management Features
- Popular features found in Customer ExperienceCustomer SegmentationCustomizable FieldsCustomizable TemplatesDashboardData VisualizationEngagement TrackingNegative Feedback ManagementReal-Time NotificationsReporting/AnalyticsSurvey/Poll Management
- More features of FCI Customer Communication ManagementActivity DashboardActivity TrackingAlerts/NotificationsAPIAutorespondersBatch CommunicationsChatbotChat/MessagingCollaboration ToolsCompliance ManagementContact DatabaseContent ManagementCustomer DatabaseCustomer Experience ManagementCustomer HistoryCustomizable BrandingCustomizable FormsCustomizable ReportsData Import/ExportDocument StorageDrag & DropEmail ManagementEmail TrackingFeedback ManagementInteraction TrackingInteractive ContentKnowledge Base ManagementMulti-Channel CommunicationMulti-Channel Data CollectionMulti-LanguageMulti-User CollaborationOn-Demand CommunicationsPersonalizationProcess/Workflow AutomationReal-Time AnalyticsReal-Time ReportingReporting & StatisticsSMS MessagingSocial Media IntegrationSurveys & FeedbackTemplate ManagementThird-Party IntegrationsVideo SupportWorkflow Management
FCI Customer Communication Management Integrations
FCI Customer Communication Management User Reviews
Overall Rating
4.7
Ratings Breakdown
5
67%
4
33%
3
0%
2
0%
1
0%
Secondary Ratings
Ease of Use
5.0
Value for money
4.7
Customer support
4.3
Functionality
4.7
Have you used FCI Customer Communication Management and would like to share your experience with others?
mayuri s.
Verified reviewer
Computer Software
501-1000 employees
Used daily for less than 6 months
Review sourceReviewed May 2023
Excellent working as a part of FCI-CCM
5
I have just joined the organization in April month.
Ratings Breakdown
Reasons for choosing FCI Customer Communication Management
CCM platform leverages advanced algorithms to analyze customer data in real time providing insights into consumer behavior, trends.
Read More
Laura R.
Verified reviewer
Consumer Services
5001-10000 employees
Used weekly for less than 2 years
Review sourceReviewed June 2020
Great experience
5
Ratings Breakdown
Read More
shashank s.
Verified reviewer
Retail
51-200 employees
Used weekly for less than 12 months
Review sourceReviewed May 2019
Nice CCM Software
4
Ratings Breakdown
Read More
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