JourneyTrack 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

JourneyTrack

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Pricing

Starting at $29,000.00 per year

About JourneyTrack

Businesses are challenged in understanding and humanizing CX because the customer’s end-to-end experience is often not well understood by decision-makers across the enterprise.
They don't fully understand how to optimize the end-to-end experience, which efforts will have the greatest impact on the experience, and how to prioritize those efforts.
Further, they don't have full visibility about how their customers and related experiences reflect current DEI data.
Lastly, they struggle with democratizing and governing their journey mapping approach to ensure consistency throughout the enterprise.

JourneyTrack.io is a cloud-based (SaaS) collaboration platform to help enterprises accelerate their digital transformation by visualizing and understanding their end-to-end customer experiences globally.

JourneyTrack humanizes customer experiences. We help enterprises deliver world-class customer experiences globally by simplifying how they track, prioritize, democratize and govern their journey mapping approach.

JourneyTrack Screenshots

JourneyTrack Pricing and Plans

Starting price: $29,000.00 per year

Free Trial

Free Version

Basic Plus

$29,000.00

usage based, per year

Plan includes:

Unlimited Editors
50 Journey Maps
3 Workspaces
50 Workshops
30 Personas
Opportunity Scoring
Journey Health Metrics
Segmentation

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JourneyTrack Features

Popular features found in Customer Journey Mapping Tools
Behavioral Analytics
Collaboration Tools
Customer Experience Management
Customer Profiles
Customer Segmentation
Data Import/Export
Performance Metrics
Reporting & Statistics
More features of JourneyTrack
Access Controls/Permissions
Action Management
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Behavior Tracking
Brainstorming
Customer Journey Mapping
Customer Touchpoints
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Dashboard
Data Linking
Data Visualization
Diagramming
Drag & Drop
Engagement Tracking
Knowledge Management
Map Creation
Map Sharing
Multi-Channel Data Collection
NPS Survey Structure
Predictive Analytics
Real-Time Analytics
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Reporting/Analytics
Sentiment Analysis
Single Sign On
Storyboarding
Survey/Poll Management
Surveys & Feedback
Tagging
Text Analysis
Third-Party Integrations
Trend Analysis
Visual Analytics
Whiteboard
Workflow Management