giftmall 2026: Benefits, Features & Pricing
- Overview
- Pricing and Plans
- Features
- User Reviews
Overview
Pricing
Pricing available upon request
About giftmall
giftmall is an international provider of gift card solutions. Founded in 2013, the company evolved from a single gift card catalogue to an ecosystem of products and services for simple, accessible, and effective corporate gifting. After 12 years on the market, giftmall has earned the trust of 1,700 clients and 1,000 brand partners.
The company’s products include the giftmall multibrand card and brand gift cards from more than 3,000 brands in 45 countries. The company’s tech solutions include:
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giftmall business account, a self-service tool for companies to effectively engage employees, build customer loyalty, and strengthen partner relationships across Europe;
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giftmall API for clients who want to automate the gift card distribution from their CRM, ERP, HRM systems or streamline loyalty programs;
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giftmall white label, a customised catalogue, for the businesses that want to maintain their brand’s visual identity in gifting but have access to giftmall’s choice of brands.
giftmall Screenshots

giftmall Pricing and Plans
giftmall Features
- Popular features found in Customer LoyaltyCampaign ManagementCRMCustomer Activity TrackingCustomer SurveyseCommerce ManagementGamificationGift Card ManagementLoyalty CardsMember PortalMembership ManagementMulti-Channel MarketingReferral Tracking
- More features of giftmallActivity DashboardActivity TrackingAPIClient PortalCouponsCustomer DatabaseCustomer ProfilesCustomer SegmentationCustomizable BrandingCustomizable TemplatesDigital WalletEmail MarketingEngagement TrackingIncentive ManagementLoyalty ProgramMulti-LanguageProduct CatalogPromotions ManagementReporting/AnalyticsRewards ManagementRewards PointsThird-Party IntegrationsTransaction History
giftmall User Reviews
Overall Rating
5.0
Ratings Breakdown
5
98%
4
0%
3
2%
2
0%
1
0%
Secondary Ratings
Ease of Use
4.9
Value for money
4.9
Customer support
4.9
Functionality
4.9

Roman B.
Verified reviewer
Media Production
51-200 employees
Used monthly for less than 12 months
Review sourceReviewed August 2024
Workplace benefit
5
Have been receiving incentives via giftmate for a couple of months now, everything is running super smoothly and I truly enjoy all the gifts.
Ratings Breakdown
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Andrew Z.
Verified reviewer
Information Technology and Services
51-200 employees
Used weekly for more than 2 years
Review sourceReviewed April 2024
Enhanced loyalty among our clients
5
giftmate helped us change our approach to maintaining strong relationships with our B2B customers and partners. Prior to this cooperation, we had a chance to try and manage our sales motivation and reward programs on our own, and let me say it was rather hectic. Mostly, we struggled with keeping it predictable, scalable, and systemized. It was also hard to track our random actions in rewarding our partners and to evaluate the results. Later, we found giftmate's software and decided to give it a try. Now it serves as a pivotal tool in our arsenal, driving our customer loyalty programs to new heights and ensuring repeat purchases. It was valuable for us that with giftmate we were able to install a system of ready-made bonuses and to get detailed analytics of our spending and to see whether the rewards we sent were used by the clients. Since we track the repeat purchase rate among our clients at our company, we can confirm that our loyalty program investments were successful.
Ratings Breakdown
Reasons for switching to giftmall
Giftmate is much more supportive and flexible in serving mid-size clients like we are.
Vendor Response
Thanks for this generous review, Andrew! It's a pleasure working with you. We agree with the point of improvement that was mentioned and are working on it already!
Replied May 2024
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Mykola P.
Verified reviewer
Computer Software
51-200 employees
Used monthly for less than 6 months
Review sourceReviewed May 2024
Using incentives for marketing goals of our customers
3
Our company specializes in organizing various loyalty campaigns for our customers in Poland. Having a partner that can supply us with gift cards from many popular desired brands to use as prizes in such activities is super important for us. We highly recommend the giftmall team, as they provide great support and can even expand their already wide catalog for specific requests.
Ratings Breakdown
Vendor Response
Hi Mykola! We hope our ongoing improvements will make you even more satisfied with our product. Thanks a lot for your review, it is important for us to stay in touch with our clients and to get their feedback so we can identify our points of growth.
Replied June 2024
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Anastasiia S.
Verified reviewer
Information Technology and Services
51-200 employees
Used monthly for less than 2 years
Review sourceReviewed September 2024
Our customers enjoy it
5
giftmate has been a game-changer for our customer care team. We've integrated it into our workflow so that agents can easily reward customers for positive interactions or to quickly resolve issues. Our customers love the variety of gift cards they can choose from. It's like giving them a little surprise gift, and it really makes a difference in how they feel about our company. We've seen a huge improvement in customer satisfaction since we started using giftmate. It's a simple tool with a big impact.
Ratings Breakdown
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Daniel M.
Verified reviewer
Education Management
1001-5000 employees
Used monthly for less than 12 months
Review sourceReviewed September 2024
Happy Employees, Happy Work
5
We've been using giftmate’s gift card solutions to boost employee engagement at our university. The platform is easy to navigate, and the wide variety of gift cards makes it simple to find something that fits our employees' interests. We've seen a noticeable increase in employee satisfaction since implementing these programs. The gift cards serve as a great way to reward hard work and recognize achievements, fostering a positive and motivated work environment.
Ratings Breakdown
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Veronika B.
Verified reviewer
Logistics and Supply Chain
11-50 employees
Used monthly for less than 6 months
Review sourceReviewed October 2024
Great platform for employee motivation
5
Giftmate has been a fantastic addition to our company’s employee engagement strategy. As a logistics company, keeping our staff motivated is key, and this platform has made it easy to set up and manage various reward programs. The flexibility in reward options is a big plus, and the strong support we get is very reassuring. Highly recommend it for companies looking for an easy and impactful way to motivate their teams!
Ratings Breakdown
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Tatiana M.
Verified reviewer
Information Technology and Services
501-1000 employees
Used monthly for less than 12 months
Review sourceReviewed August 2024
multipurpose gifting solution for medium businesses. recommended
5
giftmate is good value for money for medium businesses, who want to keep employees and customers loyal. Recommended
Ratings Breakdown
Vendor Response
Hi Tatiana! giftmate is indeed a go-to choice if you want to reward people internationally. We are happy to hear you're enjoying it.
Replied August 2024
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Stanislav D.
Verified reviewer
Information Technology and Services
51-200 employees
Used monthly for less than 2 years
Review sourceReviewed July 2024
Enjoyable experience from start to finish
5
I received a multibrand gift card from Giftmate as part of a loyalty program from a cosmetic brand I use. Initially, I wasn’t familiar with it, but I quickly found their website. It was incredibly easy to transfer the value from the multibrand card to the brand I wanted (I chose Allegro). I hope more companies start offering these universal gifts because, sometimes, brand-specific rewards can be impractical. I would definitely be pleased to receive Giftmate gift cards again in the future.
Ratings Breakdown
Vendor Response
Stanislav, thank you for reviewing us and using giftmate. Our gift catalog is always expanding, we are hoping to keep satisfying you with the offer even more :)
Replied July 2024
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Svitlana L.
Verified reviewer
Mechanical or Industrial Engineering
10000+ employees
Used monthly for less than 2 years
Review sourceReviewed August 2024
multi-card giftmall is a great corporate gift for everyone
5
great solution with convenient multi-card, vast verity of brand-partners and fast support. recommended
Ratings Breakdown
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Computer Software
11-50 employees
Used weekly for less than 12 months
Review sourceReviewed June 2024
Unexpectedly cool birthday present in a loyalty program
5
I received a giftmall multicard by giftmate for my birthday from a company I work for as a contractor sales associate. That was my first time using the card and I was surprised by the pleasant user experience and the amount of nice stores I could exchange the value of my multicard for. Kudos to my employee for choosing giftmate, it is a high quality incentive for me.
Ratings Breakdown
Vendor Response
Thank you for sharing your feedback. We are happy to hear you have such a positive experience!
Replied July 2024
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