Clootrack 2026: Benefits, Features & Pricing
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Wondering if Clootrack is right for your organization?
Our Customer Engagement Software selection experts can help you in 15 minutes or less.
- Overview
- Pricing and Plans
- Features
- Integrations
- User Reviews
Overview
Pricing
Starting at $25,000.00 per year
About Clootrack
Clootrack is an intelligent customer experience analytics platform that helps D2C brands understand the reasons why CX scores like NPS, CSAT, Star ratings drop. Our powerful AI-driven engine gathers and analyzes billions of customer reviews to provide you with actionable CX insights.
150+ Brands including HSBC, Skoda, DBS, Tata Group, Xiaomi and Vivo use Clootrack.
Clootrack helps you answer
- What customer experience factors increase your sales?
- Why customers switch from your brand?
- Qualitative insights from Voice of Customer initiatives
- What are the strengths and weaknesses of multitude of emerging competitors in your category?
Clootrack Screenshots

Clootrack Pricing and Plans
Basic
$25,000.00
No plan information available

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Clootrack Features
- Popular features found in Customer EngagementCommunication ManagementCustomer HistoryFeedback ManagementLive ChatMulti-Channel CommunicationReporting/Analytics
- More features of ClootrackAccess Controls/PermissionsAI/Machine LearningAPIBenchmarkingCategorization/GroupingChurn ManagementCompetitive AnalysisCRMCustomer Journey MappingCustomizable ReportsDashboardData Analysis ToolsData Import/ExportData VisualizationMulti-Channel Data CollectionMulti-LanguageMultiple Data SourcesNatural Language ProcessingNegative Feedback ManagementNPS Survey StructurePredictive AnalyticsQualitative Comparative AnalysisQuantitative AnalysisReal-Time AnalyticsReal-Time ReportingReporting & StatisticsSentiment AnalysisSurveys & FeedbackTaxonomy ClassificationText AnalysisThird-Party IntegrationsTrend AnalysisUser Research AnalysisVisual AnalyticsWorkflow Management
Clootrack Integrations
See all 15 integrations
Clootrack User Reviews
Overall Rating
5.0
Ratings Breakdown
5
100%
4
0%
3
0%
2
0%
1
0%
Secondary Ratings
Ease of Use
4.5
Value for money
4.7
Customer support
4.9
Functionality
4.6
Have you used Clootrack and would like to share your experience with others?

Dr Nishant S.
Verified reviewer
Consumer Goods
1001-5000 employees
Used monthly for more than 2 years
Review sourceReviewed May 2025
Trusted and Value Enchancer
5
Clootrack was the first partner agency to help us synthesise the digital conversations, including the eComm reviews and prices. Their teams have been expanding and enriching over the last 5 years; they have delivered meaningful experiences to us.
Ratings Breakdown
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Greg S.
Verified reviewer
Management Consulting
501-1000 employees
Used weekly for less than 2 years
Review sourceReviewed May 2025
Unsupervised theming has arrived in Customer Intelligence
5
They are a helpful team on the basics and meeting oru bespoke needs. We have just started to use some of their integrations and our client love the holistic picture they deliver.
Ratings Breakdown
Reasons for switching to Clootrack
faster, lower cost, more comprehensive than research
Read More
Swapnil S.
Verified reviewer
Retail
201-500 employees
Used daily for less than 12 months
Review sourceReviewed April 2025
Intuitive and Highly accurate AI based Analytics eng
5
Clootrack has been one of the success from adoption of analytics software in the company. The team behind was responsive to our unique analytics requirements and was able to customise the AI to our requirements, for both structured and unstructured data sets. Highly recommend for companies looking to bridge the analytics capability gaps in their BI teams.
Ratings Breakdown
Reasons for switching to Clootrack
Clootrack’s prompt based analytics on the same database as we used to create PowerBI is more user friendly and scalable than developing and interpreting PowerBI charts.
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Kendra M.
Verified reviewer
Consumer Goods
201-500 employees
Used monthly for more than 2 years
Review sourceReviewed June 2025
A Win for Us
5
Our company has been using Clootrack for a while now and we couldn't be more pleased with the results. The benefits we've experienced are numerous and impactful. Firstly, the tool has significantly saved us time on a variety of tasks. From gathering customer feedback to analyzing data, the process is now streamlined and efficient. This has allowed our team to focus on more strategic initiatives rather than getting bogged down in manual processes. We also appreciate the versatility of the tool. It's utilized across multiple departments, including marketing and product management. Each department has found unique ways to leverage the insights provided, leading to better decision-making, real time product feedback resulting in improved customer satisfaction. One of the standout features of Clootrack is their commitment to continual improvement. They regularly update the product with new features and enhancements to provide more value to us as users of the content leading to more informed business direction. Additionally, they actively seek feedback from their users, which makes us feel valued and heard. Overall, Clootrack’s tool has been a win for us.
Ratings Breakdown
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Ganesh R.
Verified reviewer
Computer Software
2-10 employees
Used monthly for less than 2 years
Review sourceReviewed April 2025
Quick insights and great experience
5
The team is awesome to work with and has deep AI expertise. They are quick on their turnaround of custom analysis and addition of new data sources and analysis workflows.
Ratings Breakdown
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Jay M.
Verified reviewer
Management Consulting
501-1000 employees
Used weekly for less than 12 months
Review sourceReviewed September 2025
Powerful models and flexible systems
5
We're very pleased with the partnership. We appreciate the analyses provided and the team itself is both collaborative and proactive.
Ratings Breakdown
Read More
Kim J.
Verified reviewer
Retail
501-1000 employees
Used weekly for less than 12 months
Review sourceReviewed May 2025
Impressed by how quickly we saw value
5
Clootrack gave us clear, actionable insights into what our customers truly think about us. It helped us make smarter decisions, and stay closely aligned with evolving expectations, without the noise. A valuable partner in elevating customer experience.
Ratings Breakdown
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Anjali M.
Verified reviewer
Consumer Services
11-50 employees
Used monthly for less than 2 years
Review sourceReviewed May 2025
AI led CX analytics in real time
5
Great product for CX users, helps nail key reasons for consumer behaviour so assist in real time resolutions. Experienced n passionate team adept at enhancing product n supporting businesses.
Ratings Breakdown
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Fred B.
Verified reviewer
Management Consulting
1001-5000 employees
Used monthly for less than 2 years
Review sourceReviewed May 2025
Rapidly obtained deep consumer insights
5
The experience has been excellent, including direct interaction with the Clootrack product team for explanations of how the tool works and detailed briefings and webinars for product updates.
Ratings Breakdown
Read More
Kray R.
Verified reviewer
Consumer Services
2-10 employees
Used monthly for more than 2 years
Review sourceReviewed April 2025
Research and Analytics
5
Excellent. You always feel like you are dealing with friends/ partners rather than Suppliers / vendors.
Ratings Breakdown
Read More
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