Got It AI 2026: Benefits, Features & Pricing

Wondering if Got It AI is right for your organization?

Our Conversational AI Platform Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Got It AI

5.0

(2)

Pricing

Pricing available upon request

About Got It AI

Got It AI is an enterprise-ready conversational AI platform that creates generative AI chatbots with ease. The platform includes innovations to manage hallucinations and verify responses based on private or sensitive data sources. Got It AI caters to large enterprises looking to leverage AI for customer service, sales operations, and agent assistance applications.

The platform offers three main products: Hallucination Manager, Agent Copilot, and CX Autopilot. Hallucination Manager verifies the accuracy of generative chatbot responses by checking them against complex data sources. Agent Copilot provides process guidance and knowledge retrieval for human agents assisting customers. CX Autopilot powers customer service chatbots by retrieving knowledge and troubleshooting product issues.

Got It AI Screenshots

Got It AI Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Got It AI Features

Popular features found in Conversational AI Platform
Chatbot
Code-free Development
Intent Recognition
Live Chat
Multi-Language
Pre-Configured Bot
Speech Recognition
More features of Got It AI
Activity Dashboard
AI/Machine Learning
Autoresponders
Chat/Messaging
Communication Management
Configurable Workflow
Contextual Guidance
Customer Experience Management
Customer Service Analytics
Customer Support
Customizable Branding
Drag & Drop
Generative AI
Knowledge Base Management
Multi-Channel Communication
Natural Language Processing
Natural Language Search
Performance Metrics
Reporting & Statistics
Third-Party Integrations
Workflow Management

Got It AI Integrations

Zendesk Suite

Got It AI User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Have you used Got It AI and would like to share your experience with others?

Brian G.

Verified reviewer

Insurance

2-10 employees

Used daily for less than 6 months

Review source

Reviewed October 2021

Free to start and fast to stand up.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The platform was easy to start & we were live in 15 minutes. We were able to recreate our FAQ page just by inputting our Zendesk link. My staff is happy that they don't have to answer repetitive tickets and can focus on higher priority customer support issues.

Cons:

I'm not sure if they can integrate with anyone other than Zendesk.

Reasons for choosing Got It AI

We are a small business and we don't have technical resources. We wanted something that is simple and easy to use that could be stood up fast.

Reasons for switching to Got It AI

We're looking for ways to better our customer success KPIs while being mindful of cost. We are trying to use more automations and AI-driven platforms in the future.

Julien J.

Verified reviewer

Sporting Goods

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed November 2021

The chat tool is extremely helpful

So far so good. The team is also extremely fast at responding to our inquiries. For a small-midsized business, having someone that cares about their customers goes a long way.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It was so fast and simple to set up. Literally took 10 minutes. There's 0 maintenance either as it automatically pulls information from Zendesk.

Cons:

They don't have Spanish yet... but I think that's coming soon.

Reasons for switching to Got It AI

I wanted a system that would actually respond to my customer's chat requests... not just create more tickets or push more people to the phones.

Showing 1 - 2 of 2 Reviews