365 Collect 2026: Benefits, Features & Pricing

Wondering if 365 Collect is right for your organization?

Our Accounts Receivable Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

365 Collect

4.3

(3)

Pricing

Pricing available upon request

About 365 Collect

365 Collect is a Microsoft-powered platform designed to simplify, automate, and enhance the management of arrears and debt recovery for organisations. Tailored for businesses of all sizes, 365 Collect empowers your teams to manage overdue payments more effectively while maintaining a customer-first approach.

Transform Your Arrears Management with 365 Collect:

End-to-End Arrears Management: Streamline and centralise all arrears and collections operations on a single platform, reducing complexities and providing full visibility of outstanding debts.

Boost Productivity: Automate routine processes, such as payment reminders and customer follow-ups, freeing up your teams to focus on higher-value tasks.

Enhance Customer Engagement: Leverage intelligent, omnichannel communication tools to provide customers with timely and relevant information, ensuring they stay informed and engaged in resolving their debts.

Flexible Payment Solutions: Tailor repayment plans and offers to suit each customer’s unique situation, improving the likelihood of on-time payments.

Key Features:

Advanced Arrears & Collections Strategies: Implement robust, data-driven strategies such as Champion/Challenger to...

365 Collect Screenshots

365 Collect Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Scalable pricing model

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

365 Collect Features

Popular features found in Accounts Receivable
Accounting
ACH Payment Processing
Bank Reconciliation
Check Processing
Expense Tracking
General Ledger
Invoice Processing
Online Payments
Partial Payments
Recurring/Subscription Billing
More features of 365 Collect
Activity Dashboard
Activity Tracking
API
Auto-Dialer
Automated Notices
Automated Scheduling
Billing & Invoicing
Borrower Management
Business Process Automation
Call Recording
Collection Agencies
Compliance Management
Contact Management
Credit Card Processing
Credit Reporting
Customizable Reports
Customizable Templates
Data Import/Export
Electronic Payments
Email Templates
In-House Collections
Monitoring
Multi-Channel Communication
Multi-Currency
Multiple Payment Options
Multiple User Accounts
Payment Collection
Payment Plans
Real-Time Analytics
Real-Time Reporting
Real-Time Updates
Reminders
Reporting & Statistics
Search/Filter
Self Service Portal
Template Management
Third-Party Integrations
User Management
Workflow Management

365 Collect Integrations

PayPal

ClickSend

Stripe

Twilio

365 Collect User Reviews

Overall Rating

4.3

Ratings Breakdown

67%

33%

Secondary Ratings

Ease of Use

4.3

Value for money

4.3

Customer support

4.7

Functionality

4.3

Have you used 365 Collect and would like to share your experience with others?

Ash D.

Verified reviewer

Banking

51-200 employees

Used daily for less than 2 years

Reviewed January 2024

traveling on the shoulders of a giant

it has been an amazing journey so far, I am sure we're only 60% of the way through it to the final vision but when we are there, I can confidently say we will have one of the best collections systems i nthe market .

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

After being in the industry for over a decade and delivering multiple solutions across big banks i can finally say i am working with a complete debt collection solution. The beauty of 365 collect is the ability to configure such agile fashion with complete connectivity to external databases. it makes the solution so much more attractive for ever evolving business and business going through rapid transformation. more importantly there is a wealth of knowledge and a really supportive team managing the product that are the real assets of the business

Cons:

The system is pretty comprehensive in terms of capability, and it is enabled to be shaped exactly the way a business wants it to. perhaps the only think i can call out is that due to it being a relatively new system, off the shelf it doesn't come with complete end state solution like some of the higher end solutions in the market however that has been ideal for us because it allows us to completely customize it to our liking.

Reasons for switching to 365 Collect

Lack of ease and simplicity in change. limitation in customization and configuration and cost structure

Vendor Response

We’re thrilled to hear that our debt collection software has significantly contributed to your business's success. Your experience, especially after a decade in the industry, speaks volumes about the impact and effectiveness of our solution. We're very pleased to know that 365 Collect's agile configuration capabilities and seamless connectivity to external databases have met your evolving business needs. It's rewarding to hear that our solution's flexibility and customisation options have been instrumental in your journey to building a top-tier collections system. Our approach has been to provide a customisable and adaptable platform that can be tailored to each client's unique requirements. This flexibility allows for a more personalised and effective solution. Although 365 Collect is relatively new, we’re excited about the new features we have planned in our roadmap for 2024 and beyond. Thank you once again for choosing 365 Collect and for your trust in our product and team.

Replied January 2024

Brad R.

Verified reviewer

Financial Services

51-200 employees

Used daily for less than 2 years

Reviewed February 2024

365 Collect & Flexicommercial

Excellent. delivered in a very challenging timeframe with a platform that was a step up in terms of capability. Very happy collections management and users as a result.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Implementation was fast, Price was competitive, High Configurability, Powered by Microsoft (security, Availability, Performance), able to support our commercial business strategies

Cons:

Reconciling volumes of SMS, Emails, letters not simple.

Reasons for choosing 365 Collect

Price, Configurability, Architectural Alignment, Ownership of Data

Reasons for switching to 365 Collect

Price, Configurability, Architectural Alignment, Ownership and access to our Data.

Vendor Response

Thank you for your review! We're delighted to hear about your positive experience with 365 Collect, especially the fast implementation, competitive pricing, and high configurability. It's great to know our platform supports your business strategies effectively. We appreciate your honesty regarding the challenges with reconciling communications. We're continuously working to enhance our features and your feedback is crucial for our improvement. For any specific suggestions or further discussion, please don't hesitate to reach out to our support team. We're committed to delivering value and exceeding your expectations. Thanks again for your trust in us and for sharing your experience.

Replied March 2024

Bill H.

Verified reviewer

Financial Services

201-500 employees

Used daily for less than 2 years

Reviewed February 2024

Review of 365

Easy to use. Out of the box has good options.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Automation. Can be development for each purchasers individual requirements.

Cons:

Still has some bugs that come out of no-where.

Reasons for choosing 365 Collect

Wasnt involved so dont know. Choice made by others.

Reasons for switching to 365 Collect

Time to get a better option for both price and something to be more future proof.

Vendor Response

Thanks for sharing your thoughts. We're glad to hear that the automation and customisation options of 365 Collect meet your needs and that you find our platform easy to use with good out-of-the-box options. We take your feedback on encountering some bugs seriously. Our team is continuously working to improve 365 Collect and resolve any issues to ensure a smoother experience for our users. We'd appreciate any specific details you can share about the bugs you've encountered, so we can address them promptly. Please feel free to reach out to our support team for assistance. Thank you again for your review and for choosing 365 Collect. Your insights are invaluable to us as we strive to improve and keep providing a great service.

Replied March 2024

Showing 1 - 3 of 3 Reviews