ThriveCloud 2026: Benefits, Features & Pricing

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Pricing and Plans
Features
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User Reviews
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Overview

ThriveCloud

3.8

(12)

Pricing

Pricing available upon request

About ThriveCloud

Developed by dentists, for dentists, ThriveCloud is a cloud-based dental practice management software that helps users create their ideal schedule based on their production goals and desired patient flow, then fill it up quickly using the online scheduling and chair-filling tools.

The platform helps streamline communication through text messages and automated reminders, ensuring that patients are well-informed and prepared for their appointments. They can conveniently fill out digital forms on any device, and the information they provide automatically populates their digital chart. Furthermore, subsequent forms are pre-filled with this data, only requiring patients to indicate changes. The cloud-hosted platform also hosts consent forms, treatment plans, and more, all of which can be signed digitally.

ThriveCloud offers efficient documentation with one-click diagnostic charting and templates for streamlined note-taking. Traditional clinical, periodontal, and orthodontic charting is also available. Additionally, x-ray imaging is included to facilitate visualizing dental issues and enhancing image visibility. Patients can digitally sign off on their treatment plans using their own d...

ThriveCloud Screenshots

ThriveCloud Pricing and Plans

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ThriveCloud Features

Popular features found in Dental
Calendar Management
Charting
Claims Management
Client Management
Client Portal
Confirmations/Reminders
E-Prescribing
HIPAA Compliant
Imaging and X-rays
Medical Billing
Patient Records Management
Treatment Planning
More features of ThriveCloud
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Escalation
Alerts/Notifications
Appointment Management
Automated Scheduling
Availability Management
Billing & Invoicing
Booking Management
Communication Management
Customer Database
Customer History
Customizable Reports
Customizable Templates
Data Synchronization
Dental Practice Management
Document Management
Document Storage
Document Templates
Drag & Drop
Electronic Payments
Email Reminders
Multi-Location
Records Management
Registration Management
Reminders
Reporting & Statistics
Scheduling
Self Service Portal
SMS Messaging
SSL Security
Task Scheduling
Third-Party Integrations
Web Forms

ThriveCloud Integrations

Mango Voice

Apteryx XVWeb

ThriveCloud User Reviews

Overall Rating

3.8

Ratings Breakdown

42%

33%

17%

Secondary Ratings

Ease of Use

4.0

Value for money

4.3

Customer support

4.1

Functionality

3.9

Have you used ThriveCloud and would like to share your experience with others?

Verified

Reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 12 months

Review source

Reviewed February 2026

Great experience with ThriveCloud

Overall, I have been using ThriveCloud very well. I was looking for a cloud-based dental program that can be customized to what our office needs. ThriveCloud was just the answer. We could customize everything and anything. I am able to access schedules and answer patients' questions/concerns on my phone anywhere.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is very user-friendly. Many features that makes work flow smooth and easy but also not too complicated that we are struggling to use it. Customer support has been good and efficient. They have tutorial for all the features that makes it very easy to use. Great value for money spent.

Cons:

Due to it being cloud, which is inevitable, sometimes it does have bad time of updates and issues that could interfere with our work flow. BUT, thrivecloud team had been working hard to fix any problems in most timely manner and make sure that we are not faced with too much difficulty during our work hours.

Reasons for choosing ThriveCloud

Most of the products were offering the same features and price value was greatest on ThriveCloud. Also they offered easy onboarding and integration process.

Reasons for switching to ThriveCloud

I wanted something cloud based and easy to use. Also I wanted to get better value for the money spent.

gregory s.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 2 years

Review source

Reviewed February 2026

Cloud Nine

It represents a good value. Tech support is responsive. Local representative is on the ball and helpful!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User friendly. Staff likes the program. The transition from Carestream was pretty good. Most information made it in one piece!

Cons:

Radiographs needed a fair amount of tweaking to get dialed in. Advise using Dexis sensors. They have more trouble with Carestream.

Reasons for switching to ThriveCloud

Wanted cloud based product. In retrospect it was not a real advantage.

Inga L.

Verified reviewer

Medical Practice

2-10 employees

Used daily for less than 6 months

Review source

Reviewed February 2026

ThriveCloud experience

Our office went through a lot of stress and frustration while trying to use ThriveCloud. We were told that Thrivecloud has everything inside the system but in reality a lot of third parties involved. As a new users we were promised support anytime needed.In reality it was quite opposite. We came across a lot of issues with this program and when contacted technical support team they will tell you what they need time to investigate the problem and will contact you later. At the end they will blame you for not paying enough attention during the training sessions and suggest to watch demo videos to learn how to help yourself. The X-rays were transferred from the Eaglesoft not in order and were never fixed. They failed a few times to install electronic prescription. We lost a lot of time and funds on them and were very lucky to cancel ThriveCloud on time and go back to Eaglesoft. Overall our experience with ThriveCloud was extremely negative.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Good selling strategy of the representative. They know how to present and sell their product to you.

Cons:

Over promising and underperforming. Unprofessional technical support team. Blaming the customer and not being able to resolve the issue.

Reasons for switching to ThriveCloud

It was presented as more sufficient solution.

John T.

Verified reviewer

Medical Practice

2-10 employees

Used daily for less than 2 years

Review source

Reviewed February 2026

Thrive with ThriveCloud

The company wants to make their doctors happy, which is a plus. I feel our account matters to us and they have been receptive to making changes to their program base on our input.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Thrive cloud has good customer support and integrated well with our digital xrays. Their charting is well thought out and customizing the progress notes are definitely a plus. I do feel that currently it is a good value. Billing is also easier.

Cons:

I feel you need to press too many buttons to get where you need to be. They've preloaded a prompt for post and core where the core code is separate and the system keeps wanting to input the code. I need to keep canceling this out, which is annoying.

Reasons for switching to ThriveCloud

Digital xrays and the desire to go paperless with a cloud based system

Sheena B.

Verified reviewer

Medical Practice

2-10 employees

Used daily for less than 2 years

Review source

Reviewed February 2026

Satisfied User

Overall experience has been good and its is good value for the money. Our staff has been able to navigate the software with ease.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The things that we like most about ThriveCloud is the ease of use and the user interface, which is very intuitive.

Cons:

There have been issues in the beginning, but the ThriveCloud team was on it and able to resolve with minimal downtime

Reasons for switching to ThriveCloud

Get on a cloud based platform so backups are not needed

Leslie L.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 2 years

Review source

Reviewed February 2024

Awesome system

I enjoy it very much and wouldn't trade it for the old Practice web ever!!!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Overall look and ease of navigation and functionality. And it can be accessed from anywhere!!!

Cons:

It's a bit of a learning curve. But that's expected with new technology. We were one of the first dental offices to use this software so we have seen all the new developments as they came along. The fact that it's cloud based is a bit of headache it can crash and log you out in the middle of handling something important

Reasons for switching to ThriveCloud

My boss made the decision. However it has improved our office dynamic

Kristin H.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 2 years

Review source

Reviewed October 2023

Buyer Beware

It has been frustrating that we have issues arise on a weekly basis that interfere with our office flow and efficiency. Some aspects of Thrive that were advertised didn't work out. For example, the real-time eligibility doesn't actually work with all insurances which the two biggest insurances we work with aren't on there so we don't even use it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Thrive has a lot of potential to become a good cloud software. If everything worked perfectly it would be great software but it doesn't always.

Cons:

There are a lot of problems that arise. The software isn't completely streamlined to work well consistently. We have been with them for over a year and still have problems. They always try to put them blame on us for the problem until we take them step by step and show them it is not us. Customer service used to be very responsive but is now much slower to respond.

Reasons for switching to ThriveCloud

Thought going to cloud based would be good. Thrive advertised many aspects to be included that we were paying for separately.

Aleida D.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 12 months

Review source

Reviewed February 2024

5 star software perfect for fast-pace healthcare offices

We are happy with this software overall and look forward to growing and changing by staying up to date with new technology developments

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

How quickly tickets are answered, cloud base is more efficient and all around easy to maneuver

Cons:

I don’t have many cons about thrive. To be honest, changes and updates are made weekly

Reasons for switching to ThriveCloud

Slow service and too many crashes for our practices liking

Verified

Reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 12 months

Review source

Reviewed February 2026

Great EHR, it will get your practice moving

Overall experience was satisfactory. I like how they communicate. Hopefully, they improve the issues I brought up.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

value for money, customer support are great. Charting and scheduling are intuitive and easy to use. So far so good.

Cons:

Lack of linking to an external scheduling service. Not much to say since I do not have experience with other cloud based EHR.

Reasons for choosing ThriveCloud

Price and descent interface are the reasons

Reasons for switching to ThriveCloud

I wanted to transform to cloud EHR software.

Bradley H.

Verified reviewer

Medical Practice

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2026

Best cloud based EHR system on the market for Dentist

Extremely positive. Continuously improving overtime, fast customer seeing and issues addressed immediately

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

All inclusive and affordability. Best possible on the market. Easy to disseminate paperwork for consent forms. Collecting fees is a click away and automatically updates the ledger. Patients are able to use the same interface through their side of the portal.

Cons:

Individually marking teeth on the tooth chart vs. multiple teeth with multiple surfaces addressed for restorations

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