MyFax 2026: Benefits, Features & Pricing

On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

MyFax

3.4

(9)

Pricing

Starting at $10.00 per month

About MyFax

MyFax is an online fax server software designed to help businesses send and receive faxes using local, toll-free and international fax numbers to streamline communications. Key features include archiving, automated routing, Office integration, activity tracking, communication management, document storage and fax management.

Teams using MyFax's Share With 5 functionality can send faxes from up to 5 corporate email addresses from a single account, receive faxes in multiple email accounts at the same time and add, remove or change authorized email addresses using the MyAccount portal. The solution enables managers to receive faxes as PDF files, which can be viewed, saved, printed or forwarded directly from emails. Additionally, the Fax Archive platform automatically archives all inbound and outbound faxes, allowing employees to access them at any time and set custom storage periods for faxes.

MyFax offers a multi-send feature, Fax to 50, which helps users send a fax to 50 different email addresses simultaneously. Applications for Android and iOS devices are also offered, allowing users to remotely view, send or receive faxes using mobile devices.

MyFax is available on monthly as...

MyFax Screenshots

MyFax Pricing and Plans

Starting price: $10.00 per month

Free Trial

Free Version

Basic

$10.00

per feature, per month

No plan information available

MyFax Features

Popular features found in Fax Server
Archiving & Retention
Automated Routing
Delivery Tracking
Email to Fax
Fax to Email
FoIP
More features of MyFax
Access Controls/Permissions
Activity Tracking
Collaboration Tools
Communication Management
Contact Database
Contact Management
Document Storage
Electronic Faxes
Fax Management
File Management
Full Text Search
Multiple Format Support
Multiple User Accounts
Print Management
Purchasing & Receiving
Reporting & Statistics
Role-Based Permissions
Secure Data Storage
Self Service Portal
Third-Party Integrations
User Management

MyFax User Reviews

Overall Rating

3.4

Ratings Breakdown

56%

22%

Secondary Ratings

Ease of Use

3.7

Value for money

3.4

Customer support

2.9

Functionality

3.5

Have you used MyFax and would like to share your experience with others?

Ahmed A.

Verified reviewer

Information Technology and Services

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed April 2019

One of my favorite products of ALL TIME!!!

Love it. Easy to use. Money saver. Intuitive. Customer service on point.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

As an IT administrator, fax machines are literally the bane of my existence. I wasn't trained to fix technology that was invented before toilet paper; however, I am the only IT guy for a ton of clinics and faxing is a necessary evil. Everyone was manually faxing until I showed them myfax.com. After we implemented this site-wide, it was a HUGE upgrade!!!! We saved a ton of money from switching to them. Also a round of applause to the customer service team. They are saints. Taking care of all of the faxing issues anyone has. I love them.

Cons:

What do I like least about myfax? This is a hard one considering everything about them is fantastic. I suppose they could change the font on their website something that pops a bit more. The older gents in the office are having to zoom in to read.

Jay M.

Verified reviewer

Staffing and Recruiting

2-10 employees

Used monthly for more than 2 years

Review source

Reviewed April 2025

Long-term MyFax user

I have been utilizing MyFax since 2011 and overall I am very satisfied with both usage and price.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very simple to utilize from Microsoft Outlook.

Cons:

Speaking to a customer service agent requires sending an email and them responding back. Turnaround time is often several hours to a day.

Branko K.

Verified reviewer

Marketing and Advertising

11-50 employees

Used monthly for less than 2 years

Review source

Reviewed October 2024

Customer support failed me miserably

Terrible treatment of long term customers

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The service tends to work fine. No major surprises. No advanced features that would surprise you, no issues you couldn't deal with.

Cons:

I used the service once, then a mistake happened and I had it billing me for another year, without any more usage. When trying to reach out to customer service, there was no phone number to call even though this is not a cheap service. Then the support responses landed in my spam a few times, likely because of an off-shore server that they were sent from. Once the responses arrived, they were robotic at best, with no suggestion for a compromise or an acceptable solution. Terrible, terrible experience, when I didn't even need that much.

Verified

Reviewer

Semiconductors

10000+ employees

Used monthly for less than 6 months

Review source

Reviewed February 2023

Excellent service for faxing electronically.

Ratings Breakdown

Ease of use

Functionality

Pros:

This is an amazingly great service for sending and receiving faxes via email.

Cons:

The process works by sending your fax via email, but you have to follow the instructions very carefully.

Melanie S.

Verified reviewer

Design

2-10 employees

Used monthly for more than 2 years

Review source

Reviewed May 2018

MyFax ir Excellent

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I have used MyFax for years. It is so much easier for me to send faxes via the app or email, than through a separate machine that takes up extra space. The app is user friendly, simple and easy. I can view received faxes, compose new faxes, attach my documents and send right from my desktop, iPad or phone.

Cons:

There is not a single thing I do not like about MyFax and if something did come up, I believe there would be a simple way to reconcile the it.

Kati W.

Verified reviewer

Veterinary

2-10 employees

Used monthly for less than 12 months

Review source

Reviewed May 2024

Fraud Company

Terrible! I’m going to have to make a complaint for a fraudulent business in order to the charges refunded. You will never get your money back and they will never stop charging you once you sign up. They have no email that provides customer support. you will just get an email bounced back to you that says the same thing. If you call the Support number it is a message saying that they do not have a call support feature anymore. They say that they have a chat feature, but that is also untrue. Theygive you instructions for how to delete the account on your computer which do not work either. This company is a complete scam.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I have not had any positive experiences. This company is fraudulent. Do not give them your credit card.

Cons:

This company allows you to sign up online easily. Then there is no way to contact customer service at all. After trying to get this service canceled since November and not even using it, I had to call as if I wanted to set up an account to get a hold of a person who answered right away. He actually pretended he didn’t know what was going on- like he couldn’t understand anything I said, not responding to me, or pretending he couldn’t hear me. He sounded like he was in his parents basement.

Murat S.

Verified reviewer

Translation and Localization

2-10 employees

Used monthly for more than 2 years

Review source

Reviewed January 2024

myfax = Fax unsuccessful

its was great maybe 15 even 10 years ago

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

it was great 10 or 15 years ago but it is way behind times

Cons:

Did not upgrade their technology which is 2 decades old

Verified

Reviewer

Used monthly for less than 12 months

Review source

Reviewed March 2018

BAD BAD BAD company

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

None that I know of. Once when you call to cancel they will offer a different package.

Cons:

Scam company. they keep charging you every month although you have cancelled it and they refuse the send cancellation confirmation via email.Their bad review is everywhere on line, most of them are about the recurring charge without permission. I wish i have read those review before I will report to Better Business Bureau

Anthony B.

Verified reviewer

Consumer Services

51-200 employees

Used unspecified for less than 6 months

Review source

Reviewed October 2015

Very Efficient