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BiznusSoft Field Service

Overview
Reviews

BiznusSoft Field Service 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

BiznusSoft Field Service
BiznusSoft Field Service
4.6
(18)

Pricing

Starting at $75.00 per month

About BiznusSoft Field Service

BiznusSoft Field Service is a cloud-based solution designed to help businesses manage and control their operational cycle. Key features include account management, quotation and contract management, work order management, scheduling and dispatch, invoicing, inventory control, asset and warranty management and preventative maintenance control.

BiznusSoft Field Service offers an offline mode for iOS and Android mobile apps which syncs data once connectivity is restored. The inventory module enables users to store and track items by lot or serial number, set minimum and maximum thresholds and reserve inventory for work orders. The dispatch console enables users to optimize their field personnel by scheduling them from a centralized board. Office managers can assign personnel to the field using skill sets, regions and route optimization.

BiznusSoft Field Service is available on a per user per month subscription basis and is suitable for a variety of industries including construction, healthcare, utilities, transportation, HVAC and more.

BiznusSoft Field Service Screenshots

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BiznusSoft Field Service Pricing and Plans

Starting price: $75.00 per month
Free Trial
Free Version

Basic

$75.00

per feature, per month

No plan information available

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    BiznusSoft Field Service Features

    • Popular features found in Field Service Management
      Alerts/Notifications
      Billing & Invoicing
      Calendar Management
      Contact Database
      Electronic Signature
      GPS
      Inventory Management
      Mobile Access
      Online Time Clock
      Quotes/Estimates
      Routing
      Service History
    • More features of BiznusSoft Field Service
      Accounting Integration
      Activity Dashboard
      Activity Tracking
      API
      Audit Management
      Automated Scheduling
      Barcode/Ticket Scanning
      Client Portal
      Compliance Management
      Contract/License Management
      CRM
      Customer Database
      Customizable Fields
      Customizable Forms
      Customizable Reports
      Data Import/Export
      Dispatch Management
      Document Storage
      EDI
      File Storage
      Forms Management
      Inventory Control
      Inventory Optimization
      Inventory Tracking
      Invoice Management
      IoT Integration
      Location Tracking
      Multi-Location
      Order Management
      Payment Collection in the Field
      Product Identification
      Purchase Order Management
      Real-Time Data
      Real-Time Reporting
      Reminders
      Reporting/Analytics
      Reporting & Statistics
      Returns Management
      Route Optimization
      Scheduling
      Third-Party Integrations
      Workflow Management
      Workforce Management
      Work Order Management

    BiznusSoft Field Service Integrations

    Microsoft 365
    Microsoft 365
    QuickBooks Online Advanced
    QuickBooks Online Advanced
    Google Maps
    Google Maps
    Salesforce Sales Cloud
    Salesforce Sales Cloud
    SAP Business One
    SAP Business One
    Twilio
    Twilio

    See all 10 integrations

    BiznusSoft Field Service User Reviews

    Overall Rating

    4.6

    Ratings Breakdown

    5

    67%

    4

    33%

    3

    0%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.5

    Value for money

    4.8

    Customer support

    4.7

    Functionality

    4.6

    Mike's profile

    Mike M.

    Verified reviewer

    Used daily for more than 2 years

    Review source

    Reviewed July 2018

    The team at Biznus Soft did a great job on helping us through the large task of implementation.

    5

    The benefits we get is actually a long list - the main ones are all the information we need in one central place up-dated in real time. Each field tech has all the information they need at their fingertips and automatically record information about each transaction for future reference very easily. We can also track the profitability of each customer and the performance of each field tech. It also has eliminated most of the paper we use.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    We couldn't live with out it! All our information is at our finger tips in real time where ever we have internet access. The ability to customize to fit our unique needs is the reason we went with Biznus Soft and it been a great choice.
    Cons:
    The Salesforce mobile app is probably our biggest challenge, it occasionally needs to be reloaded, etc. The other issue we have is billing is annual rather than monthly or quarterly but I understand this is going to be addressed soon.

    Read More

    ME

    Mike E.

    Verified reviewer

    Consumer Services

    11-50 employees

    Used daily for less than 2 years

    Review source

    Reviewed September 2021

    BiznusSoft and Bonafide had a great relationship

    5

    The best software experience to date. They were very helpful

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The Bizsoft team worked with us to customize the product to our needs. They spent many hours reviewing our current way of doing business and help to stream line our process. This intern helps us take better care of our customers.
    Cons:
    The PDF's and the inability for use to revise them in house.

    Reasons for choosing BiznusSoft Field Service

    During the demo they took all the time we need to answer every question we had. They were very helpful.

    Reasons for switching to BiznusSoft Field Service

    The product did not work as promised

    Read More

    RL

    Russ L.

    Banking

    11-50 employees

    Used daily for more than 2 years

    Review source

    Reviewed August 2018

    FS360 Performance Review

    4

    Ratings Breakdown

    3
    Ease of use
    3
    Value for money
    3
    Customer support
    3
    Functionality
    icon
    Pros:
    Ability to quickly modernize previous service procedures
    Cons:
    Inability to update/edit several FS360 managed package object/controllers

    Read More

    Am

    Alina m.

    Verified reviewer

    Hospitality

    11-50 employees

    Used daily for less than 12 months

    Review source

    Reviewed September 2025

    Customizable Solution to meet your needs

    5

    A great team to work with. We had some roadblocks but the BiznusSoft team worked with us to resolve them and provided a solution that meets our needs.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    We utilized the core FS, inventory and PO management.Their customer support and reporting is great and we customized the solution to meet our industry needs.
    Cons:
    We didn't find any specific cons in the solution as of now. They addressed all our requirements for phase 1.

    Read More

    Greg's profile

    Greg B.

    Verified reviewer

    Design

    Used daily for more than 2 years

    Review source

    Reviewed July 2018

    We love Field-Service 360!! Has greatly improved daily efficiencies.

    5

    Better closing rates with professional quotations, automatic follow up, etc. Improved daily efficiencies in the field with mapping, and tablet based communication from techs. Same day invoicing with instant completion notices.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    FS360 has helped our business tremendously by converting a very manual and paper-driven process to completely digital system. Based on real-time data we make more rapid and better decisions . Biznusoft took our wants, needs and processes and developed a very customised application for our daily work flow.
    Cons:
    Some limitations to customising within Salesforce but Biznusoft found us work-arounds. Otherwise very accommodating and knowledgeable development group.

    Read More

    CH

    Clint H.

    Utilities

    11-50 employees

    Used daily for more than 2 years

    Review source

    Reviewed July 2018

    Great product for an excellent price.

    5

    We reduced our paper load significantly going from ~400 pages/day to 100 pages/day. We are in the final stages of dropping that to zero/day.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    Ease of use is the biggest Pro. Customer support is relatively quick to resolve any issues. Overall pricing is great and the company has always been willing to work with us as we grow our business.
    Cons:
    Our company has been somewhat resistant to internal process changes so that has made using all the built in modules a bit problematic for us. BiznusSoft has worked with us to make custom pages for our company and that has required a bit of work on both ends. Overall, even as a "negative", the experience has been a positive in working with them on the custom pages. The challenges are that custom pages require more cost upkeep as they are specific to our company. Moving forward we are finally looking at changing our processes and rolling into the provided modules to lower our overall costs and reduce complexity.

    Read More

    KB

    Kerriann B.

    Environmental Services

    11-50 employees

    Used daily for more than 2 years

    Review source

    Reviewed August 2018

    Our Experience with BiznusSoft

    4

    The Field Services software we have been able to customize it functionality for our business needs has absolutely changed the way our company is run, has improved our efficiency 10 fold and has allowed us to have the ability to grow our business 150% since we integrated the software. WIthout it we would never be able to support the amount of business we currently have. The Best part of BiznusSoft is the on demand customer support we receive from our dedicated account managers and support team. They are so responsive and willing to work with me on any task to change and/or improve our workflow within this software.

    Ratings Breakdown

    4
    Ease of use
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    What we have benefited the most from with this software is the customization we have been able to do to tailor it to our very specific business and work flow needs
    Cons:
    There are very few things I dislike. They are Minuscule compared to the things we like about this software

    Read More

    Christina's profile

    Christina L.

    Verified reviewer

    Used unspecified for unspecified

    Review source

    Reviewed August 2015

    FieldService360- A Great FieldService Project Management Tool

    5

    In working with the Fieldservice 360 Implementation Team, ITI always felt they were in good hands. The project ran on time and any issues discovered during the process were quickly corrected. We found the team to always be communicative and willing to assist. The team ensured that ITI's staff were able to conduct business as usual during the implementation and thanks to this new system, our staff are better able to manage projects, training programs and staff scheduling. Many tasks (such as expense, time and student reporting) that were done offline can now be captured in Salesforce allowing for greater visibility of the efforts put into our projects. Internal staff are all now using the system with no issues and we plan to roll out to our remote staff in just a few weeks. ITI is happy to recommend FieldService 360 to others as a great project management tool.

    Ratings Breakdown

    5
    Ease of use
    5
    Customer support

    Vendor Response

    Thank you Christina and the entire ITI team on a very successful implementation of FS360. The growth we¿ve experienced over the year is because of customers like you, who faithfully support our business. We appreciate your trust, and we¿ll do our best to continue to give you the kind of service you deserve.

    Replied January 2016

    Read More

    JS

    Joe S.

    Medical Devices

    1001-5000 employees

    Used daily for less than 6 months

    Review source

    Reviewed August 2018

    Value added

    5

    We had a great experience and took a company from out of Federal compliance to one that can efficiently maintain compliance. I highly recommend for other companies to invest in this platform, if you are currently using salesforce it’s a no brainer. The ease of use is one of its best feature.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I was challenged to create a new field service business for a medical device company, the FDA regulates Service heavily. FS360 helped me layout the infrastructure to build a road to total compliance. They were a hands on company that actually listens to your needs. I found out early on that the word “NO” did not exist in their vocabulary. I made frequent request to change layouts and drop downs and most cases they showcased the proposed changes sameday or the very next business day. We have been using the platform since June 3rd 2018 and really haven’t had any issues, my questions are always answered in a respectable timeframe.
    Cons:
    The only Con I have is this: make sure that if you are depending on your internal IT department to support this platform , they clearly understand the scope of work. We experienced some significant delays due to misalignment , not caused by the Biznussoft team. I recommend spending the extra money for the IT support from Biznussoft, it will make the process a lot smoother.

    Read More

    CH

    Cory H.

    Construction

    11-50 employees

    Used daily for less than 2 years

    Review source

    Reviewed August 2018

    BiznusSoft Great Team

    5

    Biznussoft has helped us better manage our business with better ability to manage customers, warranties and product. Many software solutions sell you something and then are gone. The best part about BiznusSoft is the team behind it and ongoing customer support.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The flexibility to build a software program with a changing and growing business. Many software programs lock you into one way of doing things with no flexibility. The Biznussoft solution allows you to change and build a program that fits our business
    Cons:
    Like any new software implementation can be slow and getting a team to adapt is tough. With a custom solution sometimes documented training is not always available.

    Read More

    Showing 1 - 10 of 18 Reviews

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