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Flobot

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Overview
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Flobot 2026: Benefits, Features & Pricing

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  • Pricing and Plans
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  • User Reviews
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Overview

Flobot
Flobot
4.9
(16)

Pricing

Starting at £75.00 per month

About Flobot

Flobot is a cloud-based field service solution targeting small to medium-sized businesses. Key features include a customer self-service portal that allows customers to access invoices and view job updates. These customer accounts are entered into a customer database that allows users to offer specials and discounts. Users can also see customer account history, take credit card payments and email receipts. The system is integrated with Sage Pay’s online payment gateway. It offers a mobile app for Android.

Flobot's product’s scheduling module allows users to build and view schedules in real time. Users can filter staff by capabilities, so only staff members with the correct skill sets can be assigned to jobs. Once staff members are assigned to jobs, their schedules update automatically, and they can view their schedules by logging into their employee portals.

Integrations include Xero accounting software. Telephone support, training, implementation and on-site consulting are available. This software is priced on a per user per month basis.

Flobot Screenshots

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Flobot Pricing and Plans

Starting price: £75.00 per month
Free Trial
Free Version

Basic

£75.00

per user, per month

No plan information available

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    Flobot Features

    • Popular features found in Field Service Management
      Alerts/Notifications
      Billing & Invoicing
      Calendar Management
      Contact Database
      Electronic Signature
      GPS
      Inventory Management
      Mobile Access
      Online Time Clock
      Quotes/Estimates
      Routing
      Service History
    • More features of Flobot
      Accounting Integration
      API
      Contract/License Management
      CRM
      Customer Database
      Customer History
      Customizable Forms
      Dispatch Management
      Estimating
      File Storage
      Invoice Management
      Job Management
      Job Scheduling
      Location Tracking
      Payment Collection in the Field
      Real-Time Monitoring
      Reporting & Statistics
      Scheduling
      Task Scheduling
      Work Order Management

    Flobot Integrations

    Mailchimp
    Mailchimp
    Sage 50 Accounting
    Sage 50 Accounting
    Xero
    Xero
    Zoho Invoice
    Zoho Invoice

    Flobot User Reviews

    Overall Rating

    4.9

    Ratings Breakdown

    5

    100%

    4

    0%

    3

    0%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.7

    Value for money

    4.8

    Customer support

    5.0

    Functionality

    4.7

    HC

    Hughie C.

    Verified reviewer

    Construction

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed January 2021

    I use it every day it helps me plan and ensure

    5

    I use it all day every day and there are things I would like to change on it but really it does the job well, there are no problems, it never lets me down and the customer support is fast.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I use the app every day to get to my appointments and jobs. I find the checklist very useful to ensure I don't forget anything and follow the correct procedures. Getting the job signed off at the end is the best feature because it means the customer is happy and there are no comebacks.
    Cons:
    It is a big package and there is a lot to learn. Luckily I just use my small part which is the quote tool and that is east to use. I don't do accounts and schedules so I don't know what that is like to use.

    Reasons for switching to Flobot

    It is more useful with more features and the app never worked very well on my Samsung phone.

    Read More

    HD

    Harry D.

    Facilities Services

    11-50 employees

    Used daily for less than 12 months

    Review source

    Reviewed June 2017

    By FAR the best field management software. We should know, we have trailed a few!

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    We had trailed & used a number of field management software platforms in order to find the best fit for our growing business. And flobot was by FAR the best. Being more adaptable to our bespoke workflows, more intuitive to navigate and use whilst maintaining the depth in detail required to manage almost all process within a business. Deciding which platform to use can be a daunting task and difficult process. Its a decision you do not want to get wrong. Contact me and I would be happy to explain how easy it can work in practice with flobot.
    Cons:
    The flobot platform is a service offered to all our competitors. Cleary this is not great given the edge this platform provides us.

    Vendor Response

    Thank-you very much for the great review Harry. It is a pleasure working with you.

    Replied March 2018

    Read More

    CG

    Christopher G.

    Facilities Services

    Used unspecified for less than 12 months

    Review source

    Reviewed September 2016

    Great software for making you look like a professional.

    4

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    Flobot is central to our business management. When we first starting shopping for this type of software we found loads of old fashioned systems that were hard to use and just old but Flobot was simple and easy to use right from the start. It makes us look professional and that gives us an advantage over our competition. It works with oou accounting package. I love the poscode look-up feature the best, it saves so much time gwtting addresses right the first time. I can't praise it enough because it is an awesome bit of software.
    Cons:
    It doesn't have an iPhone version on the app and I don't like Android. The customer portal doesn't have search that drives my clients nuts.

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    JM

    John M.

    Facilities Services

    2-10 employees

    Used daily for less than 12 months

    Review source

    Reviewed July 2016

    Their support makes the difference

    5

    I have a small handyman firm in South London and I have been using Flobot for several months. We very happy with it and it is invaluable for running our business. It is getting improved all the time and the new app is brilliant. Mostly we love working with Rob and the team because nothing is too much trouble and they are always there to talk when we get stuck. That is what makes the difference to us.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    It is easy to use and it has lots of features, most importantly it takes card payments.
    Cons:
    I don't like the background colour it is grey and it makes me sad :( but I am told I will be able to change this soon :)

    Vendor Response

    Hello John, thanks for the great review. As you know we are always happy to help and I spoke to you just the other day myself. And as for the grey background - 2 months tops! Then you can have any colour you like.

    Replied July 2016

    Read More

    TB

    Thomas B.

    Construction

    11-50 employees

    Used daily for less than 2 years

    Review source

    Reviewed August 2016

    It is really easy to learn how to use it and the people are real good.

    5

    I came across them when I had some carpet put down in my home and I thought the communication I got for the meet was really cool and I figured this would be good to get in my business. So, I got in contact with the guys and I have been using it ever since. They are good guys and really helped with the setup so it worked right.

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    It is really easy to use and to learn.
    Cons:
    It's a really big program and I think that maybe I am not using enough of it.

    Vendor Response

    Thanks for the review Thomas and you always just call if you need to discuss how to use the other areas of the system.

    Replied September 2016

    Read More

    GB

    Giovanni B.

    Verified reviewer

    Used unspecified for unspecified

    Review source

    Reviewed February 2015

    Life changing!!!...

    5

    We are a SME contracting company. We offer various trade services and manage a varied workforce. As we have grown, we have found it ever increasingly difficult to keep our engineers/contractors in check, our customers informed, keep a trail of communication and most importantly, guarantee/process our payments! :) Then FLOBOT came along and changed our lives! We have one system that takes us from client/enquiry inception, through the complete CRM process, estimating, invoicing, and payment retrieval. My guys can login remotely, they can see their jobs in advance, and with Geo-tracking, I know where they are at all times. I could say enough good stuff about this product, I urge you trial it and I promise, you'll never look back!

    Ratings Breakdown

    5
    Ease of use
    5
    Customer support

    Vendor Response

    Thanks you very much for your kind review. We're trying very hard to make this the best piece of software on the planet for field based businesses, so you're inspiring us to work even harder.

    Replied February 2015

    Read More

    PM

    Paul M.

    Used unspecified for unspecified

    Review source

    Reviewed January 2015

    It's worth the time and effort

    5

    We supply and fit carpets all around London and I had been looking for something that could help me to send quotes. I had a look at a few systems but when I stated using Flobot I knew this was the one for us. It helps that the staff have a good understanding of my industry and they were very helpful. I can access the program from home as well as work. It does a lot more than I had thought about. My customers have been very impressed with the quotes I've sent them but I can also send them the invoice and I have a database for all my customers now. I can also book my carpet fitters to do jobs at peoples houses. I used to do this with a desk diary and I don't know how I ever managed it now I do it this way. I would say that this is a very good product, I certainly made the right choice and I am still learning how to use it to it's full potential. I would recommend it.

    Ratings Breakdown

    4
    Ease of use
    5
    Customer support

    Vendor Response

    Thanks very much for the great review Paul, it's great to see that it's really working out for you and helping drive your business forward. That's why we made it and that's why we'll keep on improving it.

    Replied February 2015

    Read More

    HO

    Henry Moses O.

    Verified reviewer

    Computer Software

    Self-Employed

    Used weekly for less than 12 months

    Review source

    Reviewed June 2020

    Great software

    5

    To my experiences this software is greater than the greatest due to the work it performs very convincing. I advice other people also to try to use it experience its goodness

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Its more convenient to use and its awesome software.
    Cons:
    It brings a big program or display and I think it not being used enough.

    Read More

    KL

    Katie L.

    Used unspecified for unspecified

    Review source

    Reviewed February 2015

    Great quoting software

    5

    Pros: Simple to use and feature rich Cons: There are a lot of features I don't need and maybe I'm paying for them We use it for sending out proposals to our clients because it allows us to work out exactly what profit we will make on each project. The quoting tool is very easy to use and very intuitive. It also integrates with Xero which we use to send out our invoices, although I believe we could use Flobot for this too. We don't use anywhere near the amount of features it has as we are an office based technology business, but I `ve never used a better quoting tool and so we will be keeping it.

    Ratings Breakdown

    5
    Ease of use
    5
    Customer support

    Vendor Response

    Thanks for the great review, Katie. We're about to make a big update to the estimating tool to make it even better.

    Replied July 2015

    Read More

    KL

    Katie L.

    Used unspecified for less than 12 months

    Review source

    Reviewed August 2016

    Money well spent.

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    Flobot is a great tool. We use it to manage field service visits for training on our software. It gives us complete visibility across the business. It has eradicated many manual processes and the need to use spreadsheets! Highly recommend.
    Cons:
    I really want to be able to send my trainers and customers group emails, at present I am unable to do so.

    Read More

    Showing 1 - 10 of 16 Reviews

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